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Palm Chevrolet - Service Center

Ocala, FL

4.3
478 Reviews
Call Service Center (352) 433-4105

478 Reviews of Palm Chevrolet - Service Center

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August 03, 2024

Scott does everything he can to make your service a great experience. Communicative, responsive and proactive. Glad he’s a part of the team. More

by MTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2024 -

Palm Chevrolet responded

Thank you for your feedback! We're thrilled to hear that Scott provided you with a great service experience at Palm Chevrolet. His communicative and proactive approach is what we strive for in our team. We appreciate your kind words and hope to assist you again in the future! Sincerely, Wayne Bogle Parts and Service Director

August 02, 2024

gave them 5 stars that should be enough info who made this stupid review app. More

by rrbro71
Recommend Dealer
Yes
Employees Worked With
Bobby Sue
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Aug 05, 2024 -

Palm Chevrolet responded

Thank you for your 5-star rating! We appreciate your support for Palm Chevrolet. If you have any specific feedback or comments, feel free to share. We look forward to serving you again! Best, The Palm Chevrolet Team

August 02, 2024

I have been coming to Palm Chevrolet for 16 years. Service has always been excellent! More

by GHMAUL42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Grey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Advisor Jon DeGroot - Excellent!
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Aug 05, 2024 -

Palm Chevrolet responded

Thank you for your loyal support over the past 16 years! I'm thrilled to hear that you have consistently received excellent service at Palm Chevrolet. Your feedback means a lot to me, and I look forward to serving you for many more years to come! If you need anything in the future, don’t hesitate to reach out. Sincerely, Wayne Bogle Parts and Service Director

August 02, 2024

The staff, Neil and Kevin were very friendly and helpful in my decision to purchasing the Traverse. More

by Restmur
Recommend Dealer
Yes
Employees Worked With
Neil Stefani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sven Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Palm Chevrolet responded

Thank you for your kind words! We're thrilled to hear that Neil and Kevin were helpful in your decision to purchase the Traverse. At Palm Chevrolet, we strive to provide excellent service to all our customers. We appreciate your feedback and hope to see you again soon! Enjoy your new Traverse! Best, The Palm Chevrolet Team

August 02, 2024

They were very thorough and completed the work in a timely manner. They kept us informed as well More

by KNITAFISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2024 -

Palm Chevrolet responded

Thank you for your kind words! I'm thrilled to hear that you found our team at Palm Chevrolet thorough and timely in completing the work. Keeping you informed is important to us, and I appreciate you taking the time to share your experience. I look forward to serving you again! Sincerely, Wayne Bogle Parts and Service Director

August 02, 2024

It is always a good experience at the dealership. I appreciate that every appt is kept on track. More

by Maryavants
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you consistently have a great experience at Palm Chevrolet and that we keep your appointments on track. I look forward to seeing you again at your next visit! Sincerely, Wayne Bogle Parts and Service Director

August 01, 2024

Went in for oil change, 2019 Buick. Will never go back to the Buick dealer in Ocala for service. Other than standing in the service department with several other customers for a good wh More

by mdberry6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2024 -

Palm Chevrolet responded

Thank you, Mike, for taking the time to share your experience with us at Palm Chevrolet. We appreciate your feedback regarding the service and waiting area. We will look into your comments about the communication at the service department and the vending machine. We look forward to assisting you with your 2019 Buick or any other needs you may have in the future! Best, The Palm Chevrolet Team

July 31, 2024

All was processed promptly. Waiting area was clear and comfortable. I was informed about the progress of the service. All is well. More

by eoblessed03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2024 -

Palm Chevrolet responded

Thank you for your kind words! We're thrilled to hear that your experience at Palm Chevrolet was prompt and comfortable. Our team strives to keep you informed throughout the process, and it's great to know we met your expectations. We appreciate your feedback and hope to see you again soon! Sincerely, Wayne Bogle Parts and Service Director

July 31, 2024

Left dirty fingerprints on headliner completing air bag warranty work. Had to have their detail shop remove. Then they left all the dirty gloves in my front passenger floorboard at no charge so I could thr More

by JWALKUP2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service warranty department
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Aug 01, 2024 -

Palm Chevrolet responded

Thank you for sharing your experience with us. I understand that the details matter and it’s important to us that your vehicle is returned in pristine condition after service. Your feedback regarding the headliner and the gloves left in the car is appreciated, and I will address this with my team to reinforce our standards. If you have any further concerns or need assistance, please don’t hesitate to contact me. I appreciate your input and hope to serve you better in the future. Sincerely, Wayne Bogle Parts and Service Director

July 31, 2024

Excellent Service I only buy Chevrolet vehicles from Palm Chevrolet with Chris Drewry. I have never had any problems with Palm Chevrolet in my 20 years of doing business there . More

by paulsotolongo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Drewry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sven Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! I’m thrilled to hear that you’ve consistently enjoyed excellent service at Palm Chevrolet over the past 20 years. It's great to know that Chris has been able to help you find the perfect Chevrolet vehicles. We look forward to continuing to serve you for many more years to come! Best, The Palm Chevrolet Team

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