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Palm Chevrolet - Service Center

Ocala, FL

4.4
597 Reviews

597 Reviews of Palm Chevrolet - Service Center

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October 28, 2024

Easy to get an appointment time, and service was done in a timely manner. Service technicians were courteous and professional. More

by jcerio38ft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember name.
Oct 30, 2024 -

Palm Chevrolet responded

Thank you for your kind words! I'm thrilled to hear that you found it easy to get an appointment and that our service technicians provided professional and courteous service. At Palm Chevrolet, I strive to ensure a seamless experience for our customers. I look forward to seeing you again for your next visit! Sincerely, Wayne Bogle Parts and Service Director

October 28, 2024

Did a great job. In and out and very professional. Highly recommend thank you all More

by alexismevanich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Oct 30, 2024 -

Palm Chevrolet responded

Thank you so much for your wonderful feedback! I'm thrilled to hear that you had a great experience at Palm Chevrolet and that you found our team to be professional. Your high recommendation means a lot to me. I look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

October 28, 2024

I loved my experience with my service Rep Gauge and the mechanics. My vehicle was brought in for 2 recalls in and out within less than a few hours Thanks More

by dorothylenon27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gauge
Oct 30, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with Gauge and our mechanics at Palm Chevrolet. It's fantastic that we could get your vehicle taken care of for the recalls in such a timely manner. I appreciate your feedback and hope to see you again soon! Sincerely, Wayne Bogle Parts and Service Director

October 28, 2024

Second time I've had service and no one wants to address my blinking headlights More

by mjb52558
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Palm Chevrolet responded

Thank you for sharing your experience with us. I'm committed to providing quality service and would like to address your concern about the blinking headlights. Please reach out to me at Palm Chevrolet so I can assist you further. I appreciate your feedback and look forward to resolving this matter for you. Sincerely, Wayne Bogle Parts and Service Director

October 28, 2024

Everything was very good, the Rep. is very good and knowledgeable. See you on the next appointment when needed. Thank you More

by REJOYCE.JACOBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Palm Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience with our knowledgeable representative at Palm Chevrolet. We look forward to seeing you at your next appointment. Feel free to reach out if you need anything in the meantime! Best, The Palm Chevrolet Team

October 27, 2024

Overpriced not valued like a herd of cattle next car will be Toyota or Honda More

by CMASS1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis Calcaterra
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Grey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Palm Chevrolet responded

Thank you for sharing your experience. It’s important to us at Palm Chevrolet to provide value and quality in our services. We understand your concerns regarding pricing, and we appreciate your feedback. If you would like to discuss this further, please reach out to us directly. We hope to have the opportunity to assist you again in the future. Best, The Palm Chevrolet Team

October 27, 2024

Scheduled appointment for oil change. Text sent as reminder. Thanks for fast and efficient service. More

by Freda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Jersey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Sue Murphy service dept. 5 stars
Oct 29, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! We’re glad to hear that you appreciated the fast and efficient service during your oil change appointment at Palm Chevrolet. We look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

October 27, 2024

The service was awesome. Jon, the service writer got me in and out in the time line he said it would take. More

by CBARKER0866B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
Oct 29, 2024 -

Palm Chevrolet responded

Thank you for your fantastic review! We're thrilled to hear that you had an awesome experience with us at Palm Chevrolet and that Jon was able to provide you with timely service. We appreciate your feedback and look forward to welcoming you back for your next visit! Sincerely, Wayne Bogle Parts and Service Director

October 26, 2024

Transmission on my 2017 Silverado went out. They fixed the problem from the transmission but in process of fixing now my a/c doesn’t work. Just kinda disappointed with that aspect. New transmis More

by ROACHEY76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Franchesca Osorio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Palm Chevrolet responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the A/C issue after the transmission repair on your vehicle. It's great to hear that the new transmission is working excellently. We understand how disappointing it can be when additional issues arise. Please feel free to reach out to me directly so we can address your concerns about the A/C and help you find a solution. Your satisfaction is important to us. Sincerely, Wayne Bogle Parts and Service Director

October 26, 2024

Everyone at Palm has been amazing. Thanks to Scott Kelly in the service department and Amy in body shop has taking such good care of my needs. More

by LADYMARCOS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words about Scott and Amy. It's great to hear that they provided you with excellent service at Palm Chevrolet. We look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

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