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Palm Chevrolet - Service Center

Ocala, FL

4.4
614 Reviews

614 Reviews of Palm Chevrolet - Service Center

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January 20, 2025

Ecxelent in costumer service, finance anf beayfull trucks.. i buy my next car with chevy again 100% More

by gerardo.bellor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Beauchamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sven Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Palm Chevrolet responded

Thank you for your fantastic review, Gerardo! We're thrilled to hear that you had a great experience with our customer service and found your beautiful truck at Palm Chevrolet. We appreciate your loyalty and can't wait to help you with your next car purchase. See you again soon! Best, The Palm Chevrolet Team

January 20, 2025

I was very pleased with the friendly and timely maintenance service received on my 2017 Colorado. More

by STEPHENDYE9876
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobbie Sue Murphy
Jan 21, 2025 -

Palm Chevrolet responded

Thank you for your wonderful review! We are thrilled to hear that you were pleased with the friendly and timely maintenance service for your 2017 Colorado. We appreciate your trust in Palm Chevrolet and look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

January 19, 2025

I am a repeat customer. 3 times over. To be told my car is worth less at the Chevy dealership than the Cadillac dealership.. just by walking in and not having a car picked More

by MELISSA Brand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Grey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Palm Chevrolet responded

Thank you for sharing your experience with us. We understand your frustration regarding the value of your vehicle and how it was assessed during your visit to Palm Chevrolet. We appreciate your loyalty as a repeat customer and want to assure you that we strive to provide competitive offers and exceptional service. If you would like to discuss your concerns further, please feel free to reach out to us directly. Your feedback is valuable to us as we work to improve our processes. Best, The Palm Chevrolet Team

January 19, 2025

They were awesome. My tire blew out and needed to be replaced. They worked me in and got me in and out. More

by JSAPP88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Sue
Jan 20, 2025 -

Palm Chevrolet responded

Thank you for your kind words! I’m glad to hear that we could assist you with your tire issue quickly and efficiently. At Palm Chevrolet, we strive to provide great service, and it’s wonderful to know we met your expectations. We hope to see you again for any of your automotive needs! Sincerely, Wayne Bogle Parts and Service Director

January 19, 2025

Very professional, friendly and knowledgeable service department. I was in and out quick and the customer service was excellent! More

by dturnt48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Palm Chevrolet responded

Thank you so much for your kind words! We at Palm Chevrolet are thrilled to hear that you had a positive experience with our service department. Our team strives to provide professional, friendly, and knowledgeable service to all our customers. We look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

January 19, 2025

The most untrustworthy, xxxxxxx driven program I have ever witnessed under a proven and powerful banner such as Chevrolet, my confidence in your program is no better. In fact it is worse than my opinion More

by Disappointed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Franchesca Osorio
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2025

Scott Kelly did all he could to complete the repair transaction on my 2020 Colorado. but there needs to be a better line of communication between the policies of Palm Chevrolet and the people that hand More

by VINTUB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Palm Chevrolet responded

Thank you for your feedback regarding your experience with your 2020 Colorado at Palm Chevrolet. We appreciate your recognition of Scott's efforts in completing the repair. I understand your concerns about the communication between our dealership and the Chevrolet Extended Protection Plan. Your insights are valuable, and we will work on enhancing our processes to ensure a smoother experience in the future. If you have any more concerns or suggestions, please feel free to reach out to us directly. Thank you again for your input! Sincerely, Wayne Bogle Parts and Service Director

January 17, 2025

Neil and Aaron were excellent from start to finish on my new truck purchase. All details in advance were delivered as promised. More

by sanibel4636
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Stefani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Jersey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

Palm Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that Neil and Aaron provided excellent service during your new truck purchase. At Palm Chevrolet, we strive to deliver on our promises and ensure a smooth experience for our customers. We appreciate your feedback and look forward to seeing you again soon! Enjoy your new truck! Best, The Palm Chevrolet Team

January 16, 2025

They did a good job on my car and they finished in two hours the time they said it would take thanks More

by KWANDRA78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Degroot
Jan 17, 2025 -

Palm Chevrolet responded

Thank you for your great review! I'm thrilled to hear that you were satisfied with the service on your vehicle and that we completed it in the promised time. At Palm Chevrolet, I always strive to provide excellent service to our customers. I hope to see you again soon! Sincerely, Wayne Bogle Parts and Service Director

January 15, 2025

Done sooner than expected and pleasant experience from setting appointment to picking it up, great job! More

by GLESAGE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Grey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Amey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Palm Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that your experience at Palm Chevrolet was pleasant and that we were able to complete everything sooner than expected. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

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