Palm Chevrolet - Service Center

This is a top notch dealership. Friendly. Efficient, super service. Great waiting area. They scan your vehicle to look for issues that you might not be aware of. Friendly. Efficient, super service. Great waiting area. They scan your vehicle to look for issues that you might not be aware of. More

Don Horsley is the best. I hope he never retires. He makes car buying a breeze. I hope he never retires. He makes car buying a breeze. More

They are very professional and courteous. Bobbie Sue and Maria always provide excellent customer service. I always have a good experience. Bobbie Sue and Maria always provide excellent customer service. I always have a good experience. More

They fixed my car for free. I wasn’t expecting that at all. Great customer service. I wasn’t expecting that at all. Great customer service. More

I had wheel locks put on my 2025 Equinox and XZILON GREEN treatment. Maria took me back to the college and picked me up when the car was ready. Bobby Sue had the wheel locks put on. treatment. Maria took me back to the college and picked me up when the car was ready. Bobby Sue had the wheel locks put on. More

Poor communication in general (service dept. ) Miscommunication from start to finish. Called me on my cel phone, could not find fob, will call you back. Called back and had "on star' on phone ) Miscommunication from start to finish. Called me on my cel phone, could not find fob, will call you back. Called back and had "on star' on phone to unlock vehicle as they had locked the fob in the car. (didn't think that was even possible) 6 hrs for oil change and 7500 mile check. Agent acted like she would rather be anywhere else doing anything else, very poor attitude. More

My Truck was in the shop for two days and they did not fix the issue with the radio. Thay just handed me a bulletin from GM that had nothing to do with the issue, and told me GM would eventually come up w fix the issue with the radio. Thay just handed me a bulletin from GM that had nothing to do with the issue, and told me GM would eventually come up with a solution. In my opinion this is unacceptable. More

My service girl Franchesca O. was excellent however it took over four hours to replace one rear tire. I found out that they had a new young kid named Robert working on the tire an was excellent however it took over four hours to replace one rear tire. I found out that they had a new young kid named Robert working on the tire and he broke a stud that had to be replaced on my 2023 traverse. More

I had an appointment for a warranty issue on my 2025 Chevy for 10:00 am. I dropped it off the night before and hadn’t heard anything by 2:30 the next day. I tried calling multiple times and it went righ Chevy for 10:00 am. I dropped it off the night before and hadn’t heard anything by 2:30 the next day. I tried calling multiple times and it went right to this reply saying they would text me back. I replied to the text and still hadn’t heard anything an hour later. I went to the dealership and got completely blown off. I can tell you they never even looked at the car and gave me a xx story. Having been a dealer tech for 15 years I am aware of the excuses used when time management or priorities are out of whack. Use caution if you want to rely on a local dealership and this is the one you choose. Maybe if you’re a cash cow you’ll get a return call from them but don’t expect decent warranty work. More

I believe the damage to the heater hose was caused by them the last time it was in the shop to replace the heater hose. It cost $1200. I thought that was a little pricey. Wanted to talk to the service ma them the last time it was in the shop to replace the heater hose. It cost $1200. I thought that was a little pricey. Wanted to talk to the service manager about it. He was supposed to call me. I tried several times never got a return call that’s why I gave it one star More