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Palm Chevrolet - Service Center

Ocala, FL

4.4
533 Reviews
Call Service Center (352) 433-4105

533 Reviews of Palm Chevrolet - Service Center

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November 13, 2024

Palm Chevrolet’s sales and service departments were outstanding! The sales team made buying a car easy and pressure-free, helping me find exactly what I needed. The service department is always friendl More

by thaliatarazona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sanabria
5.0
This rating includes all reviews, with more weight given to recent reviews.
IL Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 12, 2024

BAM! Scott is friendly, welcoming, and he clearly knows the business. I'll be back! More

by jack.suess.ocala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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November 11, 2024

I had to bring in a key to the car I traded in and get an extra key computed by customer service for our new Tahoe and was dealing with Mr. don Horsley through our whole process .He is excellent and everyone More

by nannas09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Stefani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Horsley (5stars) excellent
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November 09, 2024

Scheduled an appointment on line very easily. Arrived early and my vehicle was taken for service right away. Work was done quickly and I was on my way. More

by MIKEY316T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Palm Chevrolet responded

Thank you for your fantastic review! We're thrilled to hear that you had a smooth experience scheduling your appointment and that our team at Palm Chevrolet was able to assist you promptly. Your satisfaction is our priority, and we look forward to seeing you again for your next service! Sincerely, Wayne Bogle Parts and Service Director

November 08, 2024

I made an appoint for 8 AM on 11/6. Dropped my vehicle off and left it. Called around 3:30 pm and was told that they did not get to it. I cleared my business schedule for the day just f More

by William.phillips
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby sue
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Nov 11, 2024 -

Palm Chevrolet responded

Thank you for sharing your experience with us. We appreciate your feedback and would like to encourage you to contact Palm Chevrolet directly so we can address your concerns and see how we can improve your experience. Your satisfaction is important to us, and we hope to have the opportunity to make things right. Sincerely, Wayne Bogle Parts and Service Director

November 08, 2024

Excellent timely service provided the service department and the advisor were very knowledgeable and repairs were completed in a timely manner More

by MATTHEW.BUBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Grey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mullener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Niebuhr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Amey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words about our service department and the knowledge of our advisors at Palm Chevrolet. It's great to hear that your repairs were completed promptly. We look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

November 08, 2024

Service took too long to complete. It was for an oil change, tire rotation, and fluid top off. Three hours is just too long for service. Wasn't very satisfied with that. More

by KIRBYDARLENE0@HMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Sue
Report | Print
Nov 11, 2024 -

Palm Chevrolet responded

Thank you for your feedback. I understand your concern about the service time for your oil change, tire rotation, and fluid top-off. At Palm Chevrolet, we aim to provide timely and efficient service, while ensuring quality output. If you have further concerns or would like to discuss your experience, please feel free to reach out to us. We value your input and are here to help. Sincerely, Wayne Bogle Parts and Service Director

November 07, 2024

Nearby,where I purchased the vehicle, and where I expected them to give good service. More

by vetaylor1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Daniels
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig .?
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Nov 08, 2024 -

Palm Chevrolet responded

Thank you for your feedback! We appreciate you choosing Palm Chevrolet for your vehicle purchase. We're committed to providing excellent service, and your insights help us improve. If you have any specific concerns, please reach out to us directly. We look forward to serving you again! Best, The Palm Chevrolet Team

November 07, 2024

Dealership was clean and very friendly staff. Brandon was exceptional as he was thorough and helped us out on putting together a deal. More

by dlaban2000
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sven Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
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Nov 08, 2024 -

Palm Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at Palm Chevrolet and that Brandon was able to assist you thoroughly in putting together a deal. We strive to maintain a clean and welcoming environment for our customers, and your feedback truly means a lot to us. We look forward to seeing you again soon! Best, The Palm Chevrolet Team

November 07, 2024

Neil Mackey was wonderful. My first time buying a car and he was patient, kind, and absolutely the nicest guy! He made the process so easy and fun. I will always recommend him. More

by Donna
Recommend Dealer
Yes
Employees Worked With
Jason Sanabria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sven Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Mackey
Report | Print
Nov 08, 2024 -

Palm Chevrolet responded

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with Neil and our team at Palm Chevrolet. It's great to know that we could make your first car-buying experience easy and enjoyable. We truly appreciate your recommendations and look forward to assisting you again in the future. Enjoy your new vehicle! Best, The Palm Chevrolet Team

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