Palm Chevrolet

Had my 2014 Impala in for regular mileage maintenance Made appointment and was taken on time, Might suggest sign posted that stated "pull up here and service tech will be with you soon' or to that affect Made appointment and was taken on time, Might suggest sign posted that stated "pull up here and service tech will be with you soon' or to that affect. Uh, no. Might never happen. Just go inside and then everything went like clockwork. Service was done in short amount of time and I was on my way. Folks were friendly and nice and waiting area is very nice. I bought the car there and have been having all my Chevrolet cars serviced there for the past 10 years. Why change a good thing. More

Great experience People friendly. Very helpful, knowledgeable staff. Willing to make the deal with two trade ins willing to follow me home to get second trade in. Ange People friendly. Very helpful, knowledgeable staff. Willing to make the deal with two trade ins willing to follow me home to get second trade in. Angel is an excellent salesman and is very professional in his approach, not pushy. Angel made you feel like a friend. This was my second purchase from him and my fifth from this dealership. That alone should speak volumes. Great job to him and Chevy. I am a customer for life. More

Like family When I stetted the process of getting my new car, it was a little rough and scary. I’ve been working for a long time to be able to afford and get a ne When I stetted the process of getting my new car, it was a little rough and scary. I’ve been working for a long time to be able to afford and get a new vehicle for my now small family. Jessica and Neil were absolutely amazing through everything. They immediately started to do everything they could to get me in the car I was looking at. Jessica and I instantly bonded and I will always appreciate her kindness and passion as a person. Neil made sure to make me feel as if I was important to him and his work. I had an over all great experience with this dealer, besides one thing. The Finance Manager that I dealt with was very rude and inconsiderate and down right awful. I have never felt so insulted and disgusted with myself before, until I met this woman. She insulted me, my finances, and my intelligence. I almost walked out after being so excited that I was able to get the car I’ve been working so hard for. Because I wanted to have a co-signer for a better interest rates, she thought it was appropriate to make me feel worthless. Using the words, “This is the way the bank approved it, you got 10 other denials. Do you really think you could get this car on your own?” It broke my heart because I DID get this car on my own, I was just looking for a better interest rate. She made me feel rushed and I wasn’t able to ask the questions I needed to ask. She stated, “you need to hurry up and sign these. I have another deal to do.” She added things to my loan without asking me. She pushed papers in front of my face and wanted me out of her office. Jessica, the General Manager, and the Sales Managers did everything they could to make sure I wasn’t going to feel like that again. The issue was dealt with on a timely matter and made me feel like family. I recommend this dealer to anyone that is looking for a new car or needing service on their vehicle. More

NEW CAR I was very pleased with the professionalism of my salesman, Chris. He helped me get familiar with my Lumina and also help me set up my OnStar free tr I was very pleased with the professionalism of my salesman, Chris. He helped me get familiar with my Lumina and also help me set up my OnStar free trial among other things. He was very thorough and helped me immensely. More

service I had purchased splash guards for our Malibu, price was better than what I had expected. While there I asked them to do an oil change and all that goe I had purchased splash guards for our Malibu, price was better than what I had expected. While there I asked them to do an oil change and all that goes along with that, and it was very timely completed. Great service experience! More

Fantastic experience! This was the easiest car purchase ever. Aaron was great. The don't have any of those shady dealer add ons. They got us approved fast. When we first ar This was the easiest car purchase ever. Aaron was great. The don't have any of those shady dealer add ons. They got us approved fast. When we first arrived I did not feel like I was dropped into a shark tank. The detailers could done better making sure the car was cleaned up but that is not a big deal. I will be back when I am ready to buy our next vehicle. More

Great service Came into the dealership just to see what might be available and if I could upgrade to a new vehicle. Ed DR took the time to show me various vehicle Came into the dealership just to see what might be available and if I could upgrade to a new vehicle. Ed DR took the time to show me various vehicles, test drive, and come to the conclusion that what I wanted was a Traverse, an upgrade from the Equinox. I found exactly what I wanted and Ed worked with me to get me a good deal. Thanks Ed! I love the new vehicle. It drives like a dream. More

Palm Chevrolet rocks! Because of Ed Del Rio, this was the best car buying experience I've ever had. He was pleasant, accommodating and informative. I would (and will) recom Because of Ed Del Rio, this was the best car buying experience I've ever had. He was pleasant, accommodating and informative. I would (and will) recommend Ocala Palm Chevrolet to everyone and I would be sure to tell them to ask for Ed. Also, a shout out to the receptionist Melissa. She's sweet and an asset to the dealership. More

Perfect customer service Everything was so easy and Maria in customer service was so helpful. I would recommend Palm to anyone looking for a vehicle. 5 stars plus!! Everything was so easy and Maria in customer service was so helpful. I would recommend Palm to anyone looking for a vehicle. 5 stars plus!! More

Very easy..simple This was our 3rd Chevy dealer. Ed introduced himself we told him what we were looking for an Ed took us to it..that simple. Then the trade in negoti This was our 3rd Chevy dealer. Ed introduced himself we told him what we were looking for an Ed took us to it..that simple. Then the trade in negotiations started and after a little haggling we got a decent offer and that was it. We closed the deal and took our new car home. More