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Palm Chevrolet

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
1,951 Reviews
Palm Chevrolet in Ocala, FL, also serving Gainesville, FL and Belleview, FL is proud to be an automotive leader in our area. Since opening our doors, Palm Chevrolet has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Chevrolet or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Palm Chevrolet will get you into the car or truck you choose with professionalism and attention to your needs.
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2300 SW College Rd

Ocala, FL

34471

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Showing 1,952 reviews

March 29, 2025

My car was spotless when I brought it in, I picked it up the next morning, it was covered with debris because some stupid person parked it under a bunch of big oak trees over night. This was the second time More

by RD.DILLON56
Recommend Dealer
No
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Kelly
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Mar 31, 2025 -

Palm Chevrolet responded

Thank you for your feedback. I understand your frustration about the condition of your car when you picked it up from Palm Chevrolet. It's certainly disappointing to have it returned in that state, especially since this has happened before. I am committed to maintaining high standards and will take your concerns seriously. Please feel free to reach out to me directly so we can address this matter and ensure a better experience in the future. Sincerely, Wayne Bogle Parts and Service Director

March 29, 2025

3 months to get parts. No loaner vehicle. Had to rent a vehicle. Was convinced that they would buy my vehicle and put me in another vehicle. Same model but not as many More

by natmellenthin05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick Osborne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sanabria
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Daniels
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2025 -

Palm Chevrolet responded

Thank you for sharing your experience with us. I genuinely appreciate your feedback, as it helps us understand the areas where we can improve. I understand the frustration you've faced with the parts delay and the overall transaction relating to your trade-in and new vehicle. At Palm Chevrolet, I strive to provide clear communication and quality service, and it's concerning to hear that we did not meet your expectations in this instance. I encourage you to reach out to me directly so we can discuss your concerns further and see if there's a way to address the issues you've encountered. Your satisfaction is important, and I value the opportunity to improve your experience. Thank you again for your valuable feedback. Sincerely, Wayne Bogle Parts and Service Director

March 28, 2025

Great service department. friendly technicians and staff. Work was done as promised.A great dealership for purchases and services!!! More

by Wba2833416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Grey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Amey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2025 -

Palm Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you had a positive experience with our service department and that our friendly technicians and staff provided you with the help you needed. At Palm Chevrolet, we strive to ensure that all work is done as promised. We appreciate your support and hope to see you again for any future purchases or services! Sincerely, Wayne Bogle Parts and Service Director

March 28, 2025

Sales Rep was very helpful and polite. Answered all my questions. Finance rep explained everything in a timely manner. More

by bellhow7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sven Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gus Saucedo
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Mar 28, 2025 -

Palm Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that our sales and finance teams provided you with helpful and timely assistance. At Palm Chevrolet, we strive to ensure our customers have a great experience. We appreciate your feedback and look forward to serving you again in the future! Best, The Palm Chevrolet Team

March 28, 2025

Very friendly and helpful keep me updated on my progress and about how long it would take More

by mamjacobson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know the name of the person
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Mar 29, 2025 -

Palm Chevrolet responded

Thank you for your feedback! We're glad to hear that you found our team at Palm Chevrolet friendly and helpful. Keeping you updated throughout your experience is important to us. If you have any further questions or need assistance, feel free to reach out. We look forward to serving you again! Sincerely, Wayne Bogle Parts and Service Director

March 28, 2025

Bobbie Sue did a great job with my service and kept me informed of the progress and completion More

by ACE.GOLFER.53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobbie Sue Murphy
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Mar 29, 2025 -

Palm Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our service team at Palm Chevrolet. Keeping our customers informed is a priority, and we're glad that we could meet your expectations. We look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

March 28, 2025

Excellent and fast service and very attentive to every detail they met our car experience super easy More

by bhernandez0307
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Briscoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2025 -

Palm Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you had an excellent and fast service experience at Palm Chevrolet. Our team strives to make the car buying process as easy as possible, and we truly appreciate your feedback. We look forward to assisting you again in the future! Best, The Palm Chevrolet Team

March 27, 2025

I was very happy with the customer service I received at Palm Chevrolet. The entire sTaft from the front desk to the service technician were very welcoming and knowledgeable. More

by r.santiago2224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Amey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2025 -

Palm Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our team at Palm Chevrolet. Providing exceptional customer service is our priority, and it's wonderful to know that our staff made you feel welcomed and informed. We look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

March 27, 2025

Great experience from start to out the door. Would recommend to a friend. Was treated fairly though out. More

by pattonb737
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Beauchamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2025 -

Palm Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience at Palm Chevrolet from start to finish. Your recommendation means a lot to us, and we look forward to assisting you or your friends again in the future. Safe travels in your new vehicle! Best, The Palm Chevrolet Team

March 26, 2025

Technician Scott Kelly always insure that my vehicle is up to date (with repairs) and is ready for pick up in a reasonable time. His demeanor is forthright, but with a reassuring calmness about him. I’m gl More

by STACYDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2025 -

Palm Chevrolet responded

Thank you for your feedback, Stacy! We're pleased to hear that Scott has provided you with exceptional service at Palm Chevrolet. His dedication to keeping your vehicle up to date and his calm demeanor truly make a difference. If you have any further needs, please don’t hesitate to reach out to us. We look forward to serving you again! Sincerely, Wayne Bogle Parts and Service Director

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