
Palm Chevrolet
Ocala, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Rick and Matt were very helpful and polite. The car already waiting for us to see it when we arrived. The car already waiting for us to see it when we arrived. More
Customer Service is not important to management as they say and they will do the bear necessities to skate by. say and they will do the bear necessities to skate by. More
Beware of this dealership if you are a senioir citizen. This dealer convinced us to sign paperwork promising not to fund the loan until we took delivery of the truck. They financed a loan in our name befor This dealer convinced us to sign paperwork promising not to fund the loan until we took delivery of the truck. They financed a loan in our name before the vehicle was ready for delivery damaging our credit and it took weeks for them to get the loan from our namer but the damage was already done. We never took delivery and now we have this loan on our credit report. We are considering legal action to restore our credit rating but that will cost us money. More
My car was spotless when I brought it in, I picked it up the next morning, it was covered with debris because some stupid person parked it under a bunch of big oak trees over night. This was the second time the next morning, it was covered with debris because some stupid person parked it under a bunch of big oak trees over night. This was the second time this happened. More
3 months to get parts. No loaner vehicle. Had to rent a vehicle. Was convinced that they would buy my vehicle and put me in another vehicle. Same model but not as many No loaner vehicle. Had to rent a vehicle. Was convinced that they would buy my vehicle and put me in another vehicle. Same model but not as many options. Lower class vehicle but my payment went up over $80/month. No allowance for my original trade in of $2000 or my $5000 cash down-payment. I only had the vehicle for just over 3 months before damage occurred. Spoke with salesman and Sales manager with no success. Made it sound like I accepted the deal as is. No concern about customer satisfaction. I will never do business with this dealer again and will never recommend them to anyone looking for a good deal. Was screwed totally from what I was offered for my original trade...2019 Dodge Journey with KBB appraisal of over $7000. PALM only gave me $2000 for my trade. More
They were very upfront on the repairs that had to be done be and worked well with my insurance provider be and worked well with my insurance provider More
Neil was very helpful and knowledgeable And was a pleasure to meet. He helped me get a good deal on My new truck pleasure to meet. He helped me get a good deal on My new truck More
Pleasant, professional and timely. We had a good experience all around from our salesperson to the manager who closed to the money guy who finished the paperwork. We had a good experience all around from our salesperson to the manager who closed to the money guy who finished the paperwork. More
Exceptional service and friendly staff. All of my questions were answered and I was very happy with the outcome. Thank you Chevy. Neil and Sven were both very professional and knowledgeab All of my questions were answered and I was very happy with the outcome. Thank you Chevy. Neil and Sven were both very professional and knowledgeable. More
Sales Rep was very helpful and polite. Answered all my questions. Finance rep explained everything in a timely manner. Answered all my questions. Finance rep explained everything in a timely manner. More