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Palm Chevrolet

Ocala, FL

4.6
1,934 Reviews
Palm Chevrolet in Ocala, FL, also serving Gainesville, FL and Belleview, FL is proud to be an automotive leader in our area. Since opening our doors, Palm Chevrolet has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Chevrolet or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Palm Chevrolet will get you into the car or truck you choose with professionalism and attention to your needs.
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2300 SW College Rd

Ocala, FL

34471

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Showing 1,934 reviews

March 30, 2025

Rick and Matt were very helpful and polite. The car already waiting for us to see it when we arrived. More

by rdmjr5876
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Palm Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with Matt and our team at Palm Chevrolet. It's always our goal to be prepared and make your visit enjoyable. We look forward to seeing you again! Best, The Palm Chevrolet Team

March 30, 2025

Customer Service is not important to management as they say and they will do the bear necessities to skate by. More

by cajuncowboyla87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Palm Chevrolet responded

Thank you for your feedback. We understand your experience with customer service at Palm Chevrolet was not satisfactory. We encourage you to reach out to us directly so we can address your concerns and work towards a solution. Your satisfaction is important to us. Best, The Palm Chevrolet Team

March 30, 2025

Beware of this dealership if you are a senioir citizen. This dealer convinced us to sign paperwork promising not to fund the loan until we took delivery of the truck. They financed a loan in our name befor More

by cshore4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Drewry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sven Reiter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Mills
Apr 03, 2025 -

Palm Chevrolet responded

We acknowledge your review and are currently looking into the events you’ve detailed.

March 29, 2025

My car was spotless when I brought it in, I picked it up the next morning, it was covered with debris because some stupid person parked it under a bunch of big oak trees over night. This was the second time More

by RD.DILLON56
Recommend Dealer
No
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Kelly
Mar 31, 2025 -

Palm Chevrolet responded

Thank you for your feedback. I understand your frustration about the condition of your car when you picked it up from Palm Chevrolet. It's certainly disappointing to have it returned in that state, especially since this has happened before. I am committed to maintaining high standards and will take your concerns seriously. Please feel free to reach out to me directly so we can address this matter and ensure a better experience in the future. Sincerely, Wayne Bogle Parts and Service Director

March 29, 2025

3 months to get parts. No loaner vehicle. Had to rent a vehicle. Was convinced that they would buy my vehicle and put me in another vehicle. Same model but not as many More

by natmellenthin05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick Osborne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sanabria
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Daniels
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Palm Chevrolet responded

Thank you for sharing your experience with us. I genuinely appreciate your feedback, as it helps us understand the areas where we can improve. I understand the frustration you've faced with the parts delay and the overall transaction relating to your trade-in and new vehicle. At Palm Chevrolet, I strive to provide clear communication and quality service, and it's concerning to hear that we did not meet your expectations in this instance. I encourage you to reach out to me directly so we can discuss your concerns further and see if there's a way to address the issues you've encountered. Your satisfaction is important, and I value the opportunity to improve your experience. Thank you again for your valuable feedback. Sincerely, Wayne Bogle Parts and Service Director

March 29, 2025

They were very upfront on the repairs that had to be done be and worked well with my insurance provider More

by winright8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Calcaterra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2025 -

Palm Chevrolet responded

Thank you for your wonderful review! We appreciate your feedback regarding the transparency of our repair process and how we worked closely with your insurance provider. At Palm Chevrolet, we strive to provide excellent service to our customers. We look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

March 29, 2025

Neil was very helpful and knowledgeable And was a pleasure to meet. He helped me get a good deal on My new truck More

by don_ellen
Recommend Dealer
Yes
Employees Worked With
Sven Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil
Mar 30, 2025 -

Palm Chevrolet responded

Thank you for your wonderful review. Don! We're thrilled to hear that Neil was able to assist you with such expertise and that you found a great deal on your new truck. We appreciate your kind words and hope to see you again at Palm Chevrolet for any future needs! Best, The Palm Chevrolet Team

March 29, 2025

Pleasant, professional and timely. We had a good experience all around from our salesperson to the manager who closed to the money guy who finished the paperwork. More

by warren.sandmann
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John McMichael
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levy
Mar 30, 2025 -

Palm Chevrolet responded

Thank you for your wonderful feedback, Warren! We're thrilled to hear that you had a pleasant and professional experience at Palm Chevrolet. It's great to know that our team, from the salesperson to the finance department, contributed to making your visit enjoyable. We appreciate your kind words and hope to see you again soon! Best, The Palm Chevrolet Team

March 29, 2025

Exceptional service and friendly staff. All of my questions were answered and I was very happy with the outcome. Thank you Chevy. Neil and Sven were both very professional and knowledgeab More

by Sallyperrotti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sven Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Mackey
Mar 30, 2025 -

Palm Chevrolet responded

Thank you, Sally, for taking the time to leave us such a wonderful review! We’re thrilled to hear that you had an exceptional experience with our friendly staff at Palm Chevrolet. It’s great to know that your questions were answered and that you were pleased with the outcome. We appreciate your kind words about Neil and Sven, and we look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

March 28, 2025

Sales Rep was very helpful and polite. Answered all my questions. Finance rep explained everything in a timely manner. More

by bellhow7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sven Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gus Saucedo
Mar 28, 2025 -

Palm Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that our sales and finance teams provided you with helpful and timely assistance. At Palm Chevrolet, we strive to ensure our customers have a great experience. We appreciate your feedback and look forward to serving you again in the future! Best, The Palm Chevrolet Team

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