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Palm Chevrolet

Ocala, FL

4.6
1,603 Reviews
Palm Chevrolet in Ocala, FL, also serving Gainesville, FL and Belleview, FL is proud to be an automotive leader in our area. Since opening our doors, Palm Chevrolet has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Chevrolet or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Palm Chevrolet will get you into the car or truck you choose with professionalism and attention to your needs.
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2300 SW College Rd

Ocala, FL

34471

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Showing 1,603 reviews

August 15, 2024

Scott is fantastic and has been such a great help. He gave me the assistance I needed right away. I am a very happy customer. Thank you Scott! More

by RUBYBEEBE97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with Scott at Palm Chevrolet. Your satisfaction means a lot to us, and we appreciate your kind words. We look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

August 15, 2024

This was my first and last experience with the service department. I initially scheduled an appointment online for a Saturday drop-off in June. Two days later, I received a text message canceling the appo More

by mjwho352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobbie Sue Murphy
Aug 16, 2024 -

Palm Chevrolet responded

Thank you for sharing your experience with Palm Chevrolet. I understand the challenges you faced while trying to schedule your service appointment and during your visit. Your feedback is valuable as we strive to improve our customer service. We take concerns like yours seriously and would appreciate the opportunity to address them further. If you could reach out to me directly, I would like to ensure that we meet your service expectations. Thank you again for your feedback and for giving us a chance to improve. Sincerely, Wayne Bogle Parts and Service Director

August 15, 2024

Alan Grubbs always does a good job. He is very thorough and has always been very honest with me. He has always done what I have asked. Thank you. More

by ryan1749
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Grubbs
Aug 16, 2024 -

Palm Chevrolet responded

Thank you for your review, Ryan! I'm glad to hear that Alan has provided you with thorough and honest service. At Palm Chevrolet, we strive to meet our customers' needs, and if there is anything else we can do to make your experience 5-star worthy, please let us know. We appreciate your business and look forward to assisting you again! Sincerely, Wayne Bogle Parts and Service Director

August 14, 2024

Scott did excellent went above and beyond I will definitely recommend him for any services More

by kinghooya84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McMichael
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sanabria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
IL Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Palm Chevrolet responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with Scott at Palm Chevrolet. We truly appreciate your recommendation and look forward to serving you again in the future! Best, The Palm Chevrolet Team

August 14, 2024

I had my tire sensors replaced and now they’re still not working that’s unacceptable More

by Trece
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Palm Chevrolet responded

Thank you for sharing your experience. I understand your frustration regarding the tire sensors not working after their replacement. Your feedback is important to me, and I encourage you to reach out to me directly at Palm Chevrolet so I can resolve this issue promptly. Thank you for bringing this to my attention. Sincerely, Wayne Bogle Parts and Service Director

August 14, 2024

Lindsay King was my sales girl and I couldn’t be happier. I started texting her several days before she made sure to be informative and send me all the options with out making it feel pushy. She was very kin More

by RRUSHING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sven Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Palm Chevrolet responded

Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Lindsay at Palm Chevrolet. It’s great to know that she provided you with the informative and kind service you deserve. Your loyalty over the past five years and multiple vehicles means the world to us. We look forward to assisting you again in the future! Best, The Palm Chevrolet Team

August 14, 2024

She was amazing and very helpful, helped me with any discounts available and showed me many different features with the car and answered any question I had. More

by almostafaabdelmagid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sven Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear you had an amazing experience with our team at Palm Chevrolet. It's great that you received assistance with discounts and found the features of your new car helpful. We appreciate your feedback and look forward to seeing you again soon! Best, The Palm Chevrolet Team

August 14, 2024

Salesman was very easy to deal with. Finance was ok. He did his job,sold me a warranty I didn't want. More

by Briangreen427.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Sungahid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Palm Chevrolet responded

Thank you for your feedback! We're glad to hear that you found our salesman easy to deal with. We appreciate your comments regarding the finance process as well, and we understand that discussions about warranties can sometimes be unexpected. We aim to provide our customers with all the options available to help protect their investment. If you have any further concerns or questions, please feel free to reach out to us directly at Palm Chevrolet. We appreciate your business and hope to see you again! Best, The Palm Chevrolet Team

August 14, 2024

My preferred agent (Scott) was not there The team who helped me definitely did not deliver anything near what a bare minimum in customer service of what I would expect. More

by rpmroland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
It was 2 females who helped me but definitely would never hire them for any operation I would manage.
Aug 15, 2024 -

Palm Chevrolet responded

Thank you for sharing your experience with us. I understand your concerns regarding the level of customer service you received at Palm Chevrolet. I appreciate your feedback as it helps us improve. Please feel free to reach out directly if you'd like to discuss this further. We hope to better serve you in the future. Sincerely, Wayne Bogle Parts and Service Director

August 13, 2024

They are truly amazing and very friendly. We Felt very comfortable during the hole process. Everything was superb. More

by heatherjones198989
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words about our team at Palm Chevrolet. We're thrilled to hear that you felt comfortable and that the process was superb. We look forward to welcoming you back for your next visit! Best, The Palm Chevrolet Team

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