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Palm Chevrolet

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
1,600 Reviews
Palm Chevrolet in Ocala, FL, also serving Gainesville, FL and Belleview, FL is proud to be an automotive leader in our area. Since opening our doors, Palm Chevrolet has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Chevrolet or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Palm Chevrolet will get you into the car or truck you choose with professionalism and attention to your needs.
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2300 SW College Rd

Ocala, FL

34471

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Showing 1,600 reviews

September 04, 2024

My new battery was replacing my other new battery. On the way home I heard a noise. After investigating the sound I found a metal bracket with 2 bolts sitting next to my windshield wiper. Then when More

by leslioc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Sep 05, 2024 -

Palm Chevrolet responded

Thank you for sharing your experience with us. I understand your concerns regarding the battery replacement and the issues you encountered afterward. At Palm Chevrolet, I strive to maintain high standards in our service, and I appreciate your feedback. Please reach out to me directly so I can address your situation and ensure it is resolved to your satisfaction. Thank you for bringing this to my attention. Sincerely, Wayne Bogle Parts and Service Director

September 04, 2024

Although they would drive me home so I didn't have to wait there, they could not pick me up. Of course it was for a recall and then of course highly recommended I replace the wiper blades, which not onl More

by CAROLAHOGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John
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Sep 05, 2024 -

Palm Chevrolet responded

Thank you for sharing your experience. I appreciate your feedback regarding the service you received at Palm Chevrolet. I understand your concerns about the pick-up service and the additional fees for the wiper blade installation. Your input is valuable to me, and I encourage you to reach out directly so I can address these issues and improve our services. Thank you for choosing Palm Chevrolet, and I hope to assist you better in the future. Sincerely, Wayne Bogle Parts and Service Director

September 04, 2024

3 hours for a scheduled oil change is not what I paid a service fee for. I can do it in 15 mins at home. About to cancel this part. Waste half my wife’s morning that she took off from work to get this done More

by t.t.t.handymanservices
Recommend Dealer
No
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Sep 05, 2024 -

Palm Chevrolet responded

Thank you for sharing your experience with us. I understand your frustration regarding the wait time for your scheduled oil change, and I appreciate your feedback. I strive to provide efficient service at Palm Chevrolet and would like to address your concerns directly. Please feel free to reach out to me so I can find a resolution that meets your needs. Thank you for your understanding. Sincerely, Wayne Bogle Parts and Service Director

September 03, 2024

Contacted sales online for a specific vehicle and received a prompt call back. I cam in and Kevin did a fantastic job of getting me the deal I wanted. Paperwork was done rather quickly and profession More

by James_a_faulkner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gus
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Sep 05, 2024 -

Palm Chevrolet responded

Thank you, James! We're thrilled to hear about your positive experience at Palm Chevrolet. It's great to know that Kevin provided you with excellent service and helped you get the deal you wanted. We'll be sure to pass along your appreciation to both Kevin and Gus. We look forward to seeing you again soon! Best, The Palm Chevrolet Team

September 03, 2024

Professional and conscientious Scott wanted to be sure and make it right to assure my satisfaction. More

by pegsmun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2024 -

Palm Chevrolet responded

Thank you for your kind words! I appreciate you taking the time to share your experience. At Palm Chevrolet, I strive to ensure our customers are satisfied, and it's great to hear that Scott was able to assist you. If you have any further questions or need assistance, feel free to reach out. I hope to see you again soon! Sincerely, Wayne Bogle Parts and Service Director

September 03, 2024

The customer service was great, starting from the texts, to phone calls to the in person conversations and negotiations. More

by benju007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sven Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay King
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2024 -

Palm Chevrolet responded

Thank you for the wonderful feedback! We're thrilled to hear that you had a great experience with our customer service at Palm Chevrolet, from texts to phone calls and in-person conversations. Your satisfaction is our top priority. We hope to see you again soon! Best, The Palm Chevrolet Team

September 02, 2024

Muy bueno el trato y un servicio de calidad gracias se los recomiendo muchas bendiciones More

by javieral6869
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Beauchamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2024 -

Palm Chevrolet responded

¡Gracias! Agradecemos sinceramente sus amables palabras sobre el servicio en Palm Chevrolet. Nos alegra saber que estuvo satisfecho con su experiencia. Esperamos verlo nuevamente y, como siempre, agradecemos que recomiende nuestro negocio. ¡Muchas bendiciones para usted también! Sincerely, Wayne Bogle Parts and Service Director

September 02, 2024

Have used this dealership for many years. Very professional, prompt and get the job done. More

by gliddenocala
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Molly Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2024 -

Palm Chevrolet responded

Thank you for your continued trust in Palm Chevrolet! We're thrilled to hear that you find our team professional and prompt. Your loyalty means a lot to us, and we look forward to serving you for many more years to come. If you need anything else, don’t hesitate to reach out! Best, The Palm Chevrolet Team

September 02, 2024

Everyone was great. Gus, Mike, Brandon and their team deserve all the compliments they can get. More

by WES254
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Sanabria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with Gus, Mike, Brandon, and the rest of the Palm Chevrolet team. Your kind words mean a lot to me! I look forward to assisting you again in the future. Enjoy your day! Sincerely, Wayne Bogle Parts and Service Director

September 02, 2024

Bobby Sue Murphy was outstanding to deal with and was most helpful, prior to this visit I was unhappy with your service department. More

by posteraro43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Sue Murphy
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Sep 04, 2024 -

Palm Chevrolet responded

Thank you for your feedback! I'm thrilled to hear that Bobby provided you with outstanding service. While I understand your past experience with our service department wasn't satisfactory, I appreciate your patience and hope to keep improving. I look forward to assisting you again at Palm Chevrolet! Sincerely, Wayne Bogle Parts and Service Director

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