Palm Chevrolet

I've been buying new cars for over 45 years and this has to be my favorite experience ever. I did my homework and knew exactly what I wanted and what a fair price would be for the new Equinox and the t to be my favorite experience ever. I did my homework and knew exactly what I wanted and what a fair price would be for the new Equinox and the trade allowance for my Honda. I had purchased three other new vehicles from Palm Chevrolet in the past twenty years and was always fairly pleased with the dealership. But, this was my first visit since they changed their sales phylosophy to what it is now. I talked to Mike and he located the perfect car, except for the colors my wife wanted and she wasn't with me, and he had my Honda appraised. The appraiser was very professional and courteous too! Anyway, I knew I could probably take their price and use it as a 'hunting license' to get a little better deal someplace else. But, it would mean having to run the gauntlett and play the silly games and I just don't like doing that. When I left the dealership I'm sure that Mike didn't think he'd see me again but I managed to get my wife on the phone (she was out of town) and she found the car with her smart phone and said she liked the color fine. I called Mike, and to just verify that the price was firm, asked if they could discount a trailer hitch to make the deal. I smiled when he explained that, if he did, it would mean that he'd lied to other customers and just couldn't do that! So, I went right back and made the deal! Good job Mike and also your managers! And thanks Palm Chevrolet for, hopefully, setting a new standard in the retail auto business! Sincerely, Rich Eubanks More

customer service is excellent. they listen to your concerns concerning the questions you have. dealership is always clean and the employees are courteous and friendly. concerns concerning the questions you have. dealership is always clean and the employees are courteous and friendly. More

Everyone at Palm Chevrolet was very friendly and knowledgeable. I would recommend this dealership 100%. I like their "best price" philosophy, meaning their sticker is the best price they can give so knowledgeable. I would recommend this dealership 100%. I like their "best price" philosophy, meaning their sticker is the best price they can give so there is no back and forth haggling. Every dealership should adopt this method. More

We have dealt with Palm Chevrolet since 2004, and have been very satisfied with all our dealings with them. Whether buying new or used, the courteous service we have experienced from them have always sat been very satisfied with all our dealings with them. Whether buying new or used, the courteous service we have experienced from them have always satisfied our wishes. Also, their service center is great, too. We have never had a problem that couldn't be resolved. More

My husband and i went in to just look at a car.But the prices were so good and the people were so friendly that we ended up buying a brand new chevy traverse.Tim Millar was are sales person.Tim was very f prices were so good and the people were so friendly that we ended up buying a brand new chevy traverse.Tim Millar was are sales person.Tim was very friendly and knowledgeable.He made sure we knew everything we need to know about our new traverse.I truly appreciate the kindness of the staff.I would definitely recommend Palm Chevrolet to anyone looking to buy a new car.Thank you to everyone who helped us. More

When I made the appointment, Don told me to ask for him when I arrived which I did. He said it would take about 1 hour and directed me to the lounge for coffee and donuts. The car was ready early than sc when I arrived which I did. He said it would take about 1 hour and directed me to the lounge for coffee and donuts. The car was ready early than scheduled and since it was the first oil change, there was no charge for the service. He was very pleasant and provided good service. More

Pleased with the way were treated. We felt everyone was honest and up front with us. The deal was handled efficiently. Did not care for the video on the protective coating for the car. Felt that was a li honest and up front with us. The deal was handled efficiently. Did not care for the video on the protective coating for the car. Felt that was a little to pushy. More

Awesome experience! Sue Ann was AWESOME! AWESOME CAR!! Very helpful! Polite! They went be extra me to get our business. Thanx!! It really was a night and day experience from the dealership we were dealing Very helpful! Polite! They went be extra me to get our business. Thanx!! It really was a night and day experience from the dealership we were dealing with. More

I have taken my 2008 Impala SS into this dealer on 5 previous occasions. This time taking it in for the same issue, stalling while turning or accelerating. They never could find the problem and always s previous occasions. This time taking it in for the same issue, stalling while turning or accelerating. They never could find the problem and always said don't worry about it. Last week it went crazy coming back from Georgia dinging and unlocking and locking the doors, instrument panel going crazy engine intermittently cutting off. They finally found the problem. Seems that the starter was arcing against an aftermarket CAI or Cold Air Induction Kit manufacturered by a company that is dealing directly with GM on their product. Long story short I got accussed of installing an aftermarket part that sits still!!! The starter solenoid bolt jumps over and taps the box shorting out the ECM causing the intermittent stalling issue. So fix it, we can't they exclaim because I have an aftermarket air box and they wouldn't bother to pick up the phone and call GMPP the extended warranty folks to inquire about doing it under warranty. Just blame the owner and blame the box. Took it to my mechanic for a second opinion, he goes to return it to stock airbox and now the car wouldn't start. So he has to jump off the ECM to get it to start and tells me to take it back to them to fix/replace as the ECM is faulty since its not grounding, however it was with the big bad aluminum box that was in it. Took it back and the tech Ray has the nerve to stand there and say SO, what do you want me to do about it? I don't know it would be a great place to open up a Chevrolet dealer and a service department and put service back into the Service department. I wouldn't trust these crooks with changing a spark plug. I've been lied to so many times about verifiable things that they claim were wrong with the car and then taken somewhere else nothing is wrong. They don't want to do warranty work because they don't make any money, they would rather charge the customer the big bucks for it and pass the buck onto something more obvious than the root cause of the problem. I would never step foot in this dealership again!!! I've owned Chevrolets for as long as I've driven and I've never and I repeat never have had such horrible customer service and treatment than I've had in dealing with an issue that they could never find and now blame on something else entirely to shirk the responsibility of fixing the car. You know when you take it in for service and actually expect it to be serviced. Don't expect that here at Palm Chevrolet. I wouldn't trust them with a lawnmower let alone buy anything from them ever again. More

In all of my years of buying cars this was the first time I can say that it was a PLEASANT and GRATIFYING experience. The Salesman was pleasant to deal with and I felt that I was making a good and reasonabl I can say that it was a PLEASANT and GRATIFYING experience. The Salesman was pleasant to deal with and I felt that I was making a good and reasonable purchase. Overall all of the people that we came in contact were quite friendly and actually made it fun to buy a car. I will highly recommend this dealership to all my friends and associates. More