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Palm Chevrolet

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
1,794 Reviews
Palm Chevrolet in Ocala, FL, also serving Gainesville, FL and Belleview, FL is proud to be an automotive leader in our area. Since opening our doors, Palm Chevrolet has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Chevrolet or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Palm Chevrolet will get you into the car or truck you choose with professionalism and attention to your needs.
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2300 SW College Rd

Ocala, FL

34471

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Showing 1,794 reviews

December 10, 2024

Scott Kelly is one of the reasons that I will always bring my new truck to Palm Chevrolet. Personable, knowledgeable and thoroughly professional, he put me at ease with any questions about my truck. H More

by UofM76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2024 -

Palm Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with our service team, especially with Scott Kelly. His personable and knowledgeable approach truly makes a difference, and we’re glad he was able to assist you with your new truck. We look forward to seeing you at Palm Chevrolet for your future service needs! Sincerely, Wayne Bogle Parts and Service Director

December 10, 2024

Gus was great, the truck I wanted wasn’t even at the Ocala location. He found the one I wanted and it was brought to Ocala in about an hour and a half. Signing the paperwork was smooth and easy, they ex More

by marinescott03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sven Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gus Saucedo, five stars
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Dec 11, 2024 -

Palm Chevrolet responded

Thank you, for sharing your experience! We’re thrilled to hear that Gus was able to help you find the perfect truck and ensure a smooth paperwork process at Palm Chevrolet. We're glad to know you appreciated our approach and that you received a great interest rate and trade-in value for your Gladiator. We truly appreciate your feedback and hope to see you again soon! Best, The Palm Chevrolet Team

December 09, 2024

Professional people great service , waiting area could use some donuts but the coffee was good More

by dannyrosa108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca Osorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Palm Chevrolet responded

Thank you for your positive feedback! We’re glad to hear that you had a great experience with our professional team and enjoyed the coffee at Palm Chevrolet. We appreciate your suggestion about the waiting area, and we’ll take it into consideration. We look forward to seeing you again soon! Sincerely, Wayne Bogle Parts and Service Director

December 09, 2024

Kevin was awesome, couldn't have asked for a better Salesman, also Maria in service was great, we got our dates confused and she was able to squeeze me and get my new Tahoe all cleaned up.. More

by victoria.bello
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria.
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Dec 10, 2024 -

Palm Chevrolet responded

Thank you, Victoria, for your fantastic review! We're thrilled to hear that you had a great experience with our team. Kevin and Maria truly go above and beyond to ensure our customers are satisfied. We appreciate your support and look forward to serving you again at Palm Chevrolet! Best, The Palm Chevrolet Team

December 09, 2024

Neil was a pleasure to work with; he was not only very professional but extremely helpful and took the time to address our questions and concerns. More

by grumpyny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Stefani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Palm Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you had such a positive experience with Neil at Palm Chevrolet. Our team strives to provide excellent service, and it's great to know Neil was able to assist you thoroughly. We appreciate your feedback and look forward to welcoming you back soon! Best, The Palm Chevrolet Team

December 09, 2024

I understand that they are busy, but an oil and lube service should not take two hours and forty minutes. Unless I can be assured that they are going to improve (this is the second time it has happened) More

by PILOTBENNO
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Amey
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Palm Chevrolet responded

Thank you for sharing your experience with us. I understand how frustrating it can be to wait longer than expected for an oil and lube service, especially since this has happened before. Your feedback is valuable, and I assure you that we are committed to improving our service times at Palm Chevrolet. If you'd like to discuss this further, please feel free to reach out to us directly. We appreciate your feedback and hope to have the opportunity to serve you better in the future. Sincerely, Wayne Bogle Parts and Service Director

December 09, 2024

David our sales representative was very helpful and knowledgeable. Our overall experience with the purchase of our vehicle was excellent. More

by irpuigsr
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Sungahid
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Palm Chevrolet responded

Thank you for your kind words! We're thrilled to hear that David was able to assist you so effectively and that your overall experience with purchasing your vehicle at Palm Chevrolet was excellent. We appreciate your feedback and hope to see you again soon! Best, The Palm Chevrolet Team

December 08, 2024

My salesman was outstanding but the other salesman are very standoffish and not helpful at all. More

by cajuncowboyla87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mahurley Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Palm Chevrolet responded

Thank you for your feedback. We're glad to hear that your salesman provided outstanding service; however, we understand your concerns regarding the other team members at Palm Chevrolet. We appreciate your input and will use it to improve our approach. If you would like to discuss your experience further, please feel free to reach out to us directly. We value your business and hope to serve you better in the future. Best, The Palm Chevrolet Team

December 08, 2024

Angel was very good to work with very knowledgeable about the vehicle. IHe was very professional. More

by ttaylor918
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel Beauchamp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Palm Chevrolet responded

Thank you for your kind words! We're thrilled to hear that Angel provided you with excellent service and demonstrated his knowledge of the vehicle. At Palm Chevrolet, we strive to ensure our customers have the best experience possible. We hope to see you again soon! Best, The Palm Chevrolet Team

December 08, 2024

We had a 1:20 PM appointment for an Oil and Filter Change and Tire Rotation (first service on this vehicle). We were all checked in by 1:10 PM. Our vehicle did not even enter the service bay until 2:25 PM. M More

by ferrarom
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Franchesca Osorio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Palm Chevrolet responded

Thank you for sharing your experience with us. I understand how frustrating it can be to wait longer than expected for service. I appreciate your feedback, as it helps us to improve our processes at Palm Chevrolet. Please feel free to reach out to me directly if you would like to discuss your visit further. I value your input and hope to work toward a better experience in the future. Sincerely, Wayne Bogle Parts and Service Director

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