Palm Chevrolet
Ocala, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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J.C Gilbert has done an outstanding job. He was very professional, very customer service oriented and he is very helpful and goes out of his way to help you with service things. I always ask for J.C. Gi professional, very customer service oriented and he is very helpful and goes out of his way to help you with service things. I always ask for J.C. Gilbert to do the service problems on my car. He is always there to get the job done the right way, very professional. I enjoy getting that little extra help. He's GREAT!!! More
We had to contact GM roadside on Saturday because our year old Equinox would not start, no power, radio et. It was towed to Palm Chevrolet at 7:30 on Monday and serviced by Donald Smith. My husband was year old Equinox would not start, no power, radio et. It was towed to Palm Chevrolet at 7:30 on Monday and serviced by Donald Smith. My husband was home by 10:30 and very pleased with the service given by Donald. This was our third visit to Palm and have always been satisfied with the great service. Thanks again. More
Buying our new Camero was an awesome experience. The dealership was closed on Sunday but Roger came in, let us test drive the car and processed the paperwork. He had a team of folks working to get us th dealership was closed on Sunday but Roger came in, let us test drive the car and processed the paperwork. He had a team of folks working to get us the car on their day off. We live 6 hours from Ocala. We were so happy that we didn't have to make a second trip to take delivery of the car. THANKS Roger!!!! More
Tim Millar was the salesman that was with me from start Tim Millar was the salesman that was with me from start to finish and he was great. However, there were several other gentleman that were extremely Tim Millar was the salesman that was with me from start to finish and he was great. However, there were several other gentleman that were extremely helpful, I just don't remember their names. Everyone I dealt with went out of their way to be courteous and helpful. I had become disgusted dealing with other dealerships, but on a whim I stopped in at Palm Chevrolet. They have completely turned me around to the point that not only did I buy a new car, but I would highly recommend them to family and friends. Thank You Ms. Bosch Rogers More
I have purchased many costly items (home, used car), but I have never had the experience I had when I visited Palm Chevrolet and Tim Millar. From the moment I walked on the lot and Tim greeted me, I knew th I have never had the experience I had when I visited Palm Chevrolet and Tim Millar. From the moment I walked on the lot and Tim greeted me, I knew this was where I wanted to buy a new vehicle from. I knew the car I wanted which they didn't have on the lot, but Tim and Will Smith took the time and found me the exact car I wanted. All the people I encountered at Palm Chevrolet was polite and never made me feel like I was pressured into anything, like you would normallly think of car salesman. I will recommend Palm Chevrolet to each and everyone that asks me where I got such a great looking 2011 Chevy Camaro 2ss. The management and owners of Palm Chevrolet should feel proud to have such a great team working for them. Again especially Tim Millar!!!!!, Will Smith, and Ken, thanks for going that extra mile guys, everyone I talk to will know about the people at Palm Chevrolet, in my opinion the only place to purchase a vehicle in the future. More
Had coupon for alignment - great price. Bob friendly and helpful.. WHY are 25 words needed? The workers loved my car - said it was very good looking, but it wasn't a chevy helpful.. WHY are 25 words needed? The workers loved my car - said it was very good looking, but it wasn't a chevy More
Professional, curteous and very friendly personnel. All staff are well trained and product is topnotch. Physical plant is well maintained. Lot is well kept and vehicles well displayed. staff are well trained and product is topnotch. Physical plant is well maintained. Lot is well kept and vehicles well displayed. More
On June 1, we walked away from Palm when the price quoted us on a new Malibu was not honored. No one seemed to care.We went elsewhere & 3 hours later had a new car.(At a better price,I might add!) I ema us on a new Malibu was not honored. No one seemed to care.We went elsewhere & 3 hours later had a new car.(At a better price,I might add!) I emailed Palm about the way we were treated- or mistreated- and Joe Humphrey contacted us and asked that we let him try to make it right.Though we had already purchased our new car, Joe still asked us to meet with him. We did so this AM and Joe gave us a check for $1000. This was the difference b/t the price quoted us and listed on the car in the lot-versus the price that changed once we were inside.("Sale no longer on" despite hang tags on all vehicles involved 4 hours after the dealership opened ) He also gave us coupons for free warranty work on the new Malibu. Joe Humphrey did an outstanding job of righting a wrong that no one else employed at Palm seemed to care about. He is a credit to your organization and perhaps some others there could learn from his style, professionalism and good manners. (HE didn't walk in to service customers talking on a cell phone- as another employee had.) Cudos to Mr Humphrey for a job well done.This dealership needs to employ more people possessing Mr. Humphrey's good character!! More
Ed was great, once we decided to purchase our Equinox he started looking for financing. Financing on that Saturday evening did not meet what we wanted, but on the following Monday he took it upon his self started looking for financing. Financing on that Saturday evening did not meet what we wanted, but on the following Monday he took it upon his self and had the financial person look further and was able to come up with financing that worked for us. We went downn that evening and purchased the car and I love it. Great customer service. More
Stopped in Palm Chevrolet to look at the new Camaro. At that point, I was not intending to purchase. Ed Del Rio greeted us. He was very courteous and helpful. After the test drive, my husband just had to that point, I was not intending to purchase. Ed Del Rio greeted us. He was very courteous and helpful. After the test drive, my husband just had to look into it further. Ed worked with us on our trade and incentives. Ended up purchasing the car. Very good salesman. Tom & JoAnne Caravella More