Palm Chevrolet

Awesome experience! Sue Ann was AWESOME! AWESOME CAR!! Very helpful! Polite! They went be extra me to get our business. Thanx!! It really was a night and day experience from the dealership we were dealing Very helpful! Polite! They went be extra me to get our business. Thanx!! It really was a night and day experience from the dealership we were dealing with. More

I have taken my 2008 Impala SS into this dealer on 5 previous occasions. This time taking it in for the same issue, stalling while turning or accelerating. They never could find the problem and always s previous occasions. This time taking it in for the same issue, stalling while turning or accelerating. They never could find the problem and always said don't worry about it. Last week it went crazy coming back from Georgia dinging and unlocking and locking the doors, instrument panel going crazy engine intermittently cutting off. They finally found the problem. Seems that the starter was arcing against an aftermarket CAI or Cold Air Induction Kit manufacturered by a company that is dealing directly with GM on their product. Long story short I got accussed of installing an aftermarket part that sits still!!! The starter solenoid bolt jumps over and taps the box shorting out the ECM causing the intermittent stalling issue. So fix it, we can't they exclaim because I have an aftermarket air box and they wouldn't bother to pick up the phone and call GMPP the extended warranty folks to inquire about doing it under warranty. Just blame the owner and blame the box. Took it to my mechanic for a second opinion, he goes to return it to stock airbox and now the car wouldn't start. So he has to jump off the ECM to get it to start and tells me to take it back to them to fix/replace as the ECM is faulty since its not grounding, however it was with the big bad aluminum box that was in it. Took it back and the tech Ray has the nerve to stand there and say SO, what do you want me to do about it? I don't know it would be a great place to open up a Chevrolet dealer and a service department and put service back into the Service department. I wouldn't trust these crooks with changing a spark plug. I've been lied to so many times about verifiable things that they claim were wrong with the car and then taken somewhere else nothing is wrong. They don't want to do warranty work because they don't make any money, they would rather charge the customer the big bucks for it and pass the buck onto something more obvious than the root cause of the problem. I would never step foot in this dealership again!!! I've owned Chevrolets for as long as I've driven and I've never and I repeat never have had such horrible customer service and treatment than I've had in dealing with an issue that they could never find and now blame on something else entirely to shirk the responsibility of fixing the car. You know when you take it in for service and actually expect it to be serviced. Don't expect that here at Palm Chevrolet. I wouldn't trust them with a lawnmower let alone buy anything from them ever again. More

In all of my years of buying cars this was the first time I can say that it was a PLEASANT and GRATIFYING experience. The Salesman was pleasant to deal with and I felt that I was making a good and reasonabl I can say that it was a PLEASANT and GRATIFYING experience. The Salesman was pleasant to deal with and I felt that I was making a good and reasonable purchase. Overall all of the people that we came in contact were quite friendly and actually made it fun to buy a car. I will highly recommend this dealership to all my friends and associates. More

Everyone was extremely friendly and helpful. We really liked the hassel free sales approach. If our sales person didn't know about an option, he got someone who did. We like the team work at Palm Chevrole liked the hassel free sales approach. If our sales person didn't know about an option, he got someone who did. We like the team work at Palm Chevrolet. More

overall it was a great deal..the associate rick osborne was excellent very friendly..and most important he was not pushy..everyone there was friendly and willing to help..when i decide to see or trade this was excellent very friendly..and most important he was not pushy..everyone there was friendly and willing to help..when i decide to see or trade this car in i will come see palm chevy again and hope it is just as good a day.. More

Our overall experience with Palm was great. There were no hassles and no pressure as to price or additional financial options available. This was a great change. no hassles and no pressure as to price or additional financial options available. This was a great change. More

I have been using Palm since my first trip to Ocala in early 2010. I turned in my Malibu for a Cruze & Dave Mountain made the deal painless. I only go to Palm for my services brcause they are efficient, c early 2010. I turned in my Malibu for a Cruze & Dave Mountain made the deal painless. I only go to Palm for my services brcause they are efficient, clean & really nice people. Everytime I have gone into the dealership for anything including body work everyone has been responsive ,efficient & pleasant. Tracy O'Guinn in the body shop is to be commended. She walked me through my repair & helped me with the car rental.She is an asset to your dealership.I have recommended Palm to my friends & neighbors. More

Great Dealer!! No surprse on the price, the trade in or anythng. Great people to work with and in the neighborhood. Will be back and will reccommend anythng. Great people to work with and in the neighborhood. Will be back and will reccommend More

When we first went to this dealer, they were so busy. We later came back. Our sales person Tim Millar was very helpful in explaining all the features of the car. All of the others sales persons very very fr later came back. Our sales person Tim Millar was very helpful in explaining all the features of the car. All of the others sales persons very very friendly also. Overall all of the purchase process went very well. Great dealer AAAAAAAA++++++++++++++++. More

We had a very pleasant experience recently at Palm Chevrolet in Ocala Fl. Rick Osborne and the rest of the Palm team were knowledgable and very helpful to us in our search for a used car. They had the Chevrolet in Ocala Fl. Rick Osborne and the rest of the Palm team were knowledgable and very helpful to us in our search for a used car. They had the car we wanted at the best price. We will definitely remember them the next time we are car shopping. More