Palm Chevrolet

Great Service Went in on Monday morning with a flat tire. Isaac Valazquez, service adviser, took care of us and diagnosed the problem. The tire could not be patch Went in on Monday morning with a flat tire. Isaac Valazquez, service adviser, took care of us and diagnosed the problem. The tire could not be patched so we had to purchase a new tire. When they had the car up on the lift, the mechanic discovered that the other rear tire should also be replaced because it was unsafe to drive. After searching the area, Isaac found that this particular tire was not available but Palm would have it the next day. Isaac arranged for us to get a loaner because he felt it was unsafe for us to drive that car in the rain we were currently having. He called us the next day when the car was ready and we made arrangements to pick it up. Everyone we dealt with was very courteous, knowledgeable and provided great service. More

Friendly and helpful Outstanding costumer service, friendly and helpful in every step with buying my car... Great team work at making sure all my questions got answered. Outstanding costumer service, friendly and helpful in every step with buying my car... Great team work at making sure all my questions got answered. Thank you to everyone at Palm Chevrolet. More

Amazing I want to say the service from Palm Chevrolet dealership is incomparable. James and Caleb were not only knowledgeable, but they made the entire exper I want to say the service from Palm Chevrolet dealership is incomparable. James and Caleb were not only knowledgeable, but they made the entire experience less stressful and fun. The managers were involved, friendly, and made us comfortable during every aspect. I would recommend them to anyone in the market for a new vehicle. Thank you so much guys More

excellent outcome Sales man Mike Scott listen to our needs in a truck. The experience he brought to this sale made it very easy to make the deal. J.D. was another play Sales man Mike Scott listen to our needs in a truck. The experience he brought to this sale made it very easy to make the deal. J.D. was another player that made the process very easy. Thank you. My wife loves the choice I made. More

Repairs Had a wonderful experience dealing with Jeremy. Thank you for the excellent customer service, that is hard to find these days! I would highly recommen Had a wonderful experience dealing with Jeremy. Thank you for the excellent customer service, that is hard to find these days! I would highly recommend getting service done at Palm! More

Pleasant Experience Mr Stefani and the rest of the team were easy to work with, patient and efficient. He also went the extra mile to help me bring my vehicles home. Mr Stefani and the rest of the team were easy to work with, patient and efficient. He also went the extra mile to help me bring my vehicles home. Thank you David More

Great experience! Mr. Willie provided excellent customer service and very attentive to my wishes when buying my first new car! Most importantly, he was very honest and Mr. Willie provided excellent customer service and very attentive to my wishes when buying my first new car! Most importantly, he was very honest and courteous. I would definitely recommend family and friends to this establishment. Thank you! Patricia Spencer More

Helpful and very happy Chris was very helpful and patient especially since I prova made him crazy. I had a Kia previously and was more than happy to get another one Chris was very helpful and patient especially since I prova made him crazy. I had a Kia previously and was more than happy to get another one More

very pleasant and helpful Isaac is very helpful and a a pleasure to deal with he helps make every issue easy to deal with I feel him and your team are a outstanding group of pe Isaac is very helpful and a a pleasure to deal with he helps make every issue easy to deal with I feel him and your team are a outstanding group of people .not that I like visiting that often but I wouldn't go anywere else More

Problem Solvers In 2013 we had leased a new Chevrolet Cruze Eco. In less than 2 years of leasing this vehicle we had it into the service department numerous times for In 2013 we had leased a new Chevrolet Cruze Eco. In less than 2 years of leasing this vehicle we had it into the service department numerous times for recalls and part failures. This last occasion was the last straw. We brought the car in for engine issues, to find out that the engine needed to be rebuilt at 23,000 miles. We spoke to Willie Caison and got the ball rolling towards getting us out of the lemon of a car we had. Willie involved Dominick, a sales manager, who also worked with us to get the problem resolved. At first glance, GM/Chevrolet did not want to take responsibility for the problematic car we had leased, but with the hard work from Palm Chevrolet's sales team, GM/Chevy finally saw fit to make things right. In the end, we were able to trade out of the Cruze and into a new 2015 Trax for a bit of a higher payment than we wanted, but it was the deal nonetheless. Willie and the entire sales team at Palm Chevrolet are to be commended for their persistent effort to customer satisfaction, and continued professionalism, even when things got a bit heated. Job Well Done! More