Palm Chevrolet

Stay Away First of all, the salesman, Neil Stephani, is the only saving grace for this dealership! I leased a 2016 Malibu in mid march. I was down here caring First of all, the salesman, Neil Stephani, is the only saving grace for this dealership! I leased a 2016 Malibu in mid march. I was down here caring for my mother who is ill and the car I was leasing needed to be turned in. They knew the car had to be registered in SC where I live and assured me that tax, tag, title, transfer, etc. was included in the deal. They didn't turn ant paperwork until 7/21. I then had to bring the car in for warranty and recall work on 7/27 (had to be towed in). When I picked up the car on 8/1 I inquired about the registration. They had it but no tag decal. I have now been advised (8/16) that there is a SC tax owed and I have to take care of that and if I get a ticket it's my problem. The service was also a nightmare. I needed a loaner car and they said they couldn't authorize until they confirmed it was warranty work though they knew about the recalls. It wasn't until 7/16 they determined it was warranty work (the car was 3 mos. old) and gave me a car to drive. The service guy Dave was rude and when my tag issue heated up I couldn't get a call back from the F & I guys, JD and Jeff, ot the Sales Mgr. Dominic. The only guy who responded to me and stayed on it was Neil. I had to call Chevy corporate just to get them to give me the bad news. They also have a store in Gainesville. I would steer clear of the dealership and Chevy in general. I only gave it one star because this mechanism wouldn't allow me to give none. This is the absolute worse experience I have ever had in buying/leasing a car. They really don't care about customers after they purchase a car and define the stereotype of car sales. They are rude, unresponsive and dishonest. I will make sure to speak to anyone who is thinking about going there to help them avoid this type of experience. I would say shame on them but they have no shame! More

Awesome salesman!!!! My husband and I can to Palm Chevrolet to look for a new vehicle, Neil was our salesman and knew exactly what we wanted! After selling us a 2016 Silve My husband and I can to Palm Chevrolet to look for a new vehicle, Neil was our salesman and knew exactly what we wanted! After selling us a 2016 Silverado, two days later we came back to Neil and I now own a 2016 chevy cruze which I love !!!! Neil worked so hard at getting me into that car. I hughly recommend Neil! I told everyone I know to go see Neil for a new car or truck! I can not thank him enough for getting me my car! THANK YOU NEIL!!!! More

My New Vehicle Purchase I returned to purchase a new vehicle after having already bought 2 vehicles from Palm before. The salesman, Mike Scott was already prepared to show me I returned to purchase a new vehicle after having already bought 2 vehicles from Palm before. The salesman, Mike Scott was already prepared to show me the best vehicles in my price range and had prepared for our meeting. Mike helped me get an excellent deal on a new vehicle and I am very happy with my purchase. It did not take long and I was out driving my new vehicle in a very short time. I would recommend Palm & Mike Scott to anyone interested in purchasing a new vehicle. The entire team was first rate. Thank you. More

Wonderful experience! Jonathan was a great help in getting our Colorado! We knew exactly what we wanted and he made it happen with such ease! I would definitely recommend P Jonathan was a great help in getting our Colorado! We knew exactly what we wanted and he made it happen with such ease! I would definitely recommend Palm Chevrolet to anyone! Thank you again!! More

Excellent customer service My husband went on the website and was directed to Chuck Elder, he then went in and drove the car he wanted to buy. The next day both of us went in an My husband went on the website and was directed to Chuck Elder, he then went in and drove the car he wanted to buy. The next day both of us went in and bought our very first new car from Chuck. I was thinking that this was going to be a long and drawn out process but to my surprise it was very enjoyable. Easy and stress free and everybody that we talked to was very helpful, kind and patient . Just wanted to say that Jeff was also very wonderful and explained everything to us and that we will be buying from you again. More

Great car shopping experience Jonathan was a great help in our search for a chevy colorado. We had exactly what we wanted in mind and he made it happen. I would highly recommend hi Jonathan was a great help in our search for a chevy colorado. We had exactly what we wanted in mind and he made it happen. I would highly recommend him and the rest of the team at Palm Chevrolet. More

AWESOME EXPERIECE This was by far the easiest and most productive car buying experience that I have had. Chuck Elder responded to my online query for a Chevrolet Impala This was by far the easiest and most productive car buying experience that I have had. Chuck Elder responded to my online query for a Chevrolet Impala. We texted back and forth for a week prior to my arriving at the dealership to test drive the vehicle I had chosen. The texting was helpful because I was able to take care of some requests/documents that finance needed prior to my arrival. Chuck was available at my appointment time as promised. I ended up purchasing a different vehicle than the one I originally chose because it was a better deal. (found by Chuck). Chuck was very trustworthy and transparent in the process and was honest with me. He was definitely not your typical "used car salesman". I would recommend Chuck and this dealership to anyone looking to buy new or used. Thanks Palm Chevrolet and to Chuck Elder for helping me purchase my "dream car". God Bless! More

purchased a preowned truck I was extremely pleased with the sales service I received from Chris. I purchased a preowned chevy truck and he went above and beyond to show me all I was extremely pleased with the sales service I received from Chris. I purchased a preowned chevy truck and he went above and beyond to show me all the features of the truck, ensure that I was able to get a warranty, accommodated myself and my overbearing dad through the whole process plus was very fair with my trade in(that I had also purchased from palm chevy in 2007). chris was very professional, not pushy, and did not try to get me in a vehicle that I couldn't afford. instead, he worked within my budget and was able to get me exactly what I wanted. and he kept in touch diligently to ensure that I didn't have any additional questions and was very efficient. More

Great buy & great experience! Such an easy, stress free buy! Emailing with Nic before I came in, and buying with Chuck, was such a great experience. Great car, great service! Such an easy, stress free buy! Emailing with Nic before I came in, and buying with Chuck, was such a great experience. Great car, great service! More

Excellent team! From the sales team of Jonathan Rodriguez and Moise Juste, to the finance manager JD Piatek, this has been an enjoyable transaction in purchasing my n From the sales team of Jonathan Rodriguez and Moise Juste, to the finance manager JD Piatek, this has been an enjoyable transaction in purchasing my new Silverado. I will definitely recommend this dealership to any of my friends or family in the need of a new or used vehicle. More