Palm Chevrolet

Truck Stolen and Dealership didn't care My dad has bought two brand new trucks from Palm within the last 5 years. Service department is the worst I have ever heard of. One time my dad br My dad has bought two brand new trucks from Palm within the last 5 years. Service department is the worst I have ever heard of. One time my dad brought his truck in for service and picked it up. Next day he sees hes missing some lug nuts. He checks them and they put his wheels back on HAND TIGHT! Brings the truck back in and the service department blows it off but did put new lug nuts on. They were also nice enough to leave Black grease hand prints all over the inside of the cab. My Dad brought in his truck for a recall, leaves it on a Friday and on Monday gets a call is truck had been stolen. Palm claims they have video and everything. Once the police show up and my dad they then claim they don't have video. But this gets better! First they tell my dad they don't even know WHAT DAY IT WAS STOLEN!! Plus they left my dads truck UNLOCKED WITH THE KEYS IN IT! The truck was left in their care and supervision and in their "secure lot". After all that they tell my dad its "Its not their problem, they don't have their own insurance, and that he will have to go through his insurance". The truck was found days later with everything cleaned out of it, papers, batteries, hundreds of dollars of tools, floor mats, my dads buck knife he was given as a kid, and his recently passed mothers key ring. At least left the strongest smell of smoke I have ever smelled. Still the dealership says its not their problem. Finally they offer to give him floor mats and a small check to cover some of the tools. Its been over a month and still no check or floor mats. Do not go here! Unless you want a wheel to fall off or your truck stolen. More

Marie's Christmas Present The sales person was very knowledgeable and did not try and push use into buy something we did'nt want. Extremely happy with the over all experience. The sales person was very knowledgeable and did not try and push use into buy something we did'nt want. Extremely happy with the over all experience. More

Excellent car buying experience Palm Chevrolet went out of their way to make our truck buying experience as smooth as possible. Everyone there, including the greeter person, salesman Palm Chevrolet went out of their way to make our truck buying experience as smooth as possible. Everyone there, including the greeter person, salesman, and finance guy, were extremely helpful and courteous. Thank you everyone at Palm Chevrolet for a job well done. More

DETAILING GUYS DID TO BE FIRED Bought a 2016 GMC TERRAIN SLT last week. We were all finished with the paperwork at 4:30pm They told us that they were going to take the car back to g Bought a 2016 GMC TERRAIN SLT last week. We were all finished with the paperwork at 4:30pm They told us that they were going to take the car back to get detailed for us. Two Hours later we received the car back at 7:00pm. It was dark so we did not look the car over at that time due to we had a long drive back to JACKSONVILLE. Got up the next morning looked the car over , Found that they did not detail the car at all. Found mud on the roof, finger printers all over the back windows, some type of grease on the back leathers seats, and sand all over the back cargo area. If they detailed the car it sure was not the one I bought. Advise please look the car over real good before you leave the dealership. More

A Renewed Visit to Palm Chevrolet We were in the market for a new truck to support our RV lifestyle. We only had limited experience with Palm Chevrolet in their service department. B We were in the market for a new truck to support our RV lifestyle. We only had limited experience with Palm Chevrolet in their service department. But, we decided to stop by and check out the new pickups although most of our prior truck experience was with Ford. You probably know what its like to walk into a dealers showroom and have salesmen greet you. We're older and the last thing I wanted was to deal with a pushy newbie in sales. We happen to get Ed Del Rio who was older and seemed very experienced. I later told Ed how lucky we felt to draw him as a salesman. We were interested in a 2500 HD and Ed provided the knowledge, patience and working ease that we needed. We took our time and Ed showed us a 2018 2500HD that we fell in love with. We went back and forth a couple of times and Ed secured us what we thought was a great product at a fair price. We would not hesitate to recommend Palm Chevrolet and especially Ed Del Rio. More

Totally Happy! From the start, Chris was all smiles and caring. He listened to my many considerations regarding what type of car I was looking for. He patiently sho From the start, Chris was all smiles and caring. He listened to my many considerations regarding what type of car I was looking for. He patiently showed me several cars which I drove and after hearing my feedback, found the perfect car for me! More

Absolutely Great I have perched 4 trucks and a car all new from Palm all but one truck from Chris Dreary .I am very happy with the buying experience from Palm .I also I have perched 4 trucks and a car all new from Palm all but one truck from Chris Dreary .I am very happy with the buying experience from Palm .I also sent one of my friends who also perched a SUV new form Chris Dreary and she was also very pleased with the buying process. I also have my services to our car and truck services taking care at Palm.Chris Dreary is a great asset to your dealer ship.He is the best and I will send my friends to him . I feel that he is very knowledgeable about the product and services and makes people feel very comfortable and confident in what he is doing to help you with the buying process. More

had what we wanted at a fair price We had been looking for a good used Camaro for a while. We found a very nice certified used one at this dealership. the purchase process was easy an We had been looking for a good used Camaro for a while. We found a very nice certified used one at this dealership. the purchase process was easy and didn't take too long. thankd More

Everyone was kind, good salesman. No bad experience ever when I visit, even for something as simple as a service visit. Everyone is friendly. They found me the perfect car with a good No bad experience ever when I visit, even for something as simple as a service visit. Everyone is friendly. They found me the perfect car with a good price when I first made my car purchase. More

Absolutely fabulous No pressure. Pleasant staff. Chris listened to my wants in a vehicle and got me into what I was looking for and could afford. Has taken time to ma No pressure. Pleasant staff. Chris listened to my wants in a vehicle and got me into what I was looking for and could afford. Has taken time to make sure I understand all the bells and whistles in the vehicle. He was great and I will always go back to him. More