Palm Beach Toyota
West Palm Beach, FL
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I could not believe that buying a new car could be this positive of an experience. From my first call with Roger I had a far better experience than at any other dealership I had been dealing with. Roger wa positive of an experience. From my first call with Roger I had a far better experience than at any other dealership I had been dealing with. Roger was enthusiastic, understood exactly what I was looking for, gave us a great price, and was not pushy at all. He stuck to the deal we had discussed. When I went to the dealership, he, Carcell, and Dan were incredibly nice, professional and honest. Carcell explained everything I needed to know about the car I was looking at and took the time to answer all of my questions. They gave me a very very good deal, and made buying a car easy and a positive experience! I am truly grateful I went to Palm Brach Toyota and got to work with these gentlemen. Thank you so much I love the car! More
It was a pleasure working with Carcell and Roger. The purchase of my new car and the trade of my old car were handled very quickly and very professionally. They quoted me a number over the telephone and purchase of my new car and the trade of my old car were handled very quickly and very professionally. They quoted me a number over the telephone and they stuck to it. This is the second deal I have done with Palm Beach Toyota and I expect to do many more. More
After almost giving up on purchasing a new Toyota vehicle due to the lack of dealers in my area who were willing to negotiate a fair and reasonable price, I sent one final email to Palm Beach Toyota statin due to the lack of dealers in my area who were willing to negotiate a fair and reasonable price, I sent one final email to Palm Beach Toyota stating my interest in purchasing a new Highlander. Based on my research I quoted them a price that I felt was reasonable and assumed I would not get a reply. Much to my surprise, I got a response from Ewa saying the dealership was willing to match my price. From that point forward, both Ewa and Paul went above and beyond their duties to get the exact vehicle that I was looking for. They were both very friendly and helpful in answering any questions I had and made for a truly stress free buying experience. I would highly recommend Palm Beach Toyota to anyone purchasing a new or used vehicle. It was a pleasure dealing with them and I wish them continued success in the future. Jim Nunes More
My visit was to buy my first car. This was an excellent experience for me. Carcell was very professional and made this so easy for me. I was able to take my time and make the choice that i wanted. I hig experience for me. Carcell was very professional and made this so easy for me. I was able to take my time and make the choice that i wanted. I highly recommend Palm Beach Toyota. Excellent customer service from Carcell and staff. More
Some time before my 2008 Camry lease expired, Carcell called to ask if I was planning to lease another car. I had previously leased two Camry's from Carcell. I told him that I was determined to get the l called to ask if I was planning to lease another car. I had previously leased two Camry's from Carcell. I told him that I was determined to get the lowest possible price for a lease even if I had to look at other manufacturers. I told him I going going to keep the 2008 till the end of the lease. He asked if he could call me the month before the end and I said yes. He did and then asked me what car with options I would be seeking and how much I would spent for the lease. I did not give him a figure but informed him that I felt I was paying entirely too much for the existing lease. Two weeks before the end he contacted me and gave me a price which included all the features that I wanted and the price was suprising fair. He took advantage of the Toyota customer appreciation incentives to aid him in acheiving a desired price. It took one more telephone conversation to get a very fair price. I went into the showroom today to close the deal. He was totally ready for me, he had already dealt with the sales manager, whom I never met. He handled all the details in a totally professional and caring way. A couple of hours later I drove away with my new 2012 Camry totally satisfied. I have never considered car shopping to be a pleasant experience, however this time it certainly was. Carcell made this experience so easy. He kept his word and met every promise he made. I have never met such a outstanding salesman who really wants to make the customer happy. I certainly will return in 39 months for my next car experience with Carsell. More
Carcell Assroupe was our sales person. He greeted us with warmth and listened to what our needs were. My husband and I were just window shopping and did not intend to leave the dealership with a new ca with warmth and listened to what our needs were. My husband and I were just window shopping and did not intend to leave the dealership with a new car. Carcell did not push, however his understanding of our needs and his thoroughness convinced us that this was the right move for us. He answered every question and worked with us on price. (He made us an offer we could not refuse). Mr. Ruiz was very thorough and patient in clearly explaining all the documents we signed. It was a painless process thanks to him. We have and will continue to recommend Carcell and your dealership to our friends. More
I could not be more pleased with our interaction with the dealership as a whole and the salesperson specifically. Carcell Assroupe was a great help and very easy to work with. We were treated professionally dealership as a whole and the salesperson specifically. Carcell Assroupe was a great help and very easy to work with. We were treated professionally from the moment we walked on the sales lot. Carcell showed us exactly what we asked to see and did not waste our time trying to sell us something else. The sales manager was easy to speak with and the finance manager was quick and did not try to upsell us too hard on the "extras". Overall, I would highly recommend this dealership and Carcell Assroupe. Dave VanCamp More
When I told people that I was going to buy a car on the internet they thought I was crazy; but I went through the Consumer Report cite; and found that I got the lowest price listed for the area; put five h internet they thought I was crazy; but I went through the Consumer Report cite; and found that I got the lowest price listed for the area; put five hundred dollars down in November; for a pick up on December 4th.; We flew in late Sunday evening (I was actually afraid that I might miss closing time; but they said they would WAIT for me) called Mr. Grimley who picked us up in short order; paid with a personal check; and was on the road in my new car; in less than an hour. All of life should be so simple! Everyone at the dealership was marvelous. Joseph Rogers More
My name is marc schoen and I am the broker/partner of realty associates. In a world of broken economics, personalities, and promises, Palm Beach Toyota was one of the best experiences in my life! Selim a realty associates. In a world of broken economics, personalities, and promises, Palm Beach Toyota was one of the best experiences in my life! Selim and Barry are the greatest. They were fast, professional, and diligent. I am not an easy person to satisfy. I am very demanding of service and professionalism. I did not have to demand anything, royal carpet treatment from start to end. I would recommend this dealership to everyone. P.S. my son and I have walked out of 7 dealerships in 2 weeks; one of the dealerships was another Toyota dealer. Not all dealerships are created equally More
To my surprise, the purchase of my 2012 Camry proved to be a pleasant experience. My son from Texas and Carcell Assroupe were both trying to achieve the best for me and they did! Carcell has a pleasant and be a pleasant experience. My son from Texas and Carcell Assroupe were both trying to achieve the best for me and they did! Carcell has a pleasant and caring manner and complete knowledge of the vehicle and did not use high pressure methods which made us feel comfortable in making our decision. In over 50 years of purchasing automobiles, no one has shown me the courtesy Carcell did with his patience as this was a time-consuming endeavor. Carcell is an asset to this Toyota dealership and has certainly made me a happy Toyota buyer. Hoorah for Carcell Assroupe!! Thank You, Ann Caccavallo More