Palm Beach Toyota
West Palm Beach, FL
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Donald Rowe was a great salesman. His follow through was excellent and I am very happy with my purchase and expect servicing to go just as well. The names presented below were not fir my transaction excellent and I am very happy with my purchase and expect servicing to go just as well. The names presented below were not fir my transaction More
We worked with Michael Grinley and he provided an exceptional client experience. We really enjoyed the whole process! We also love our new 4Runner, great SUV!! Highly recommend Palm Beach Toyota and exceptional client experience. We really enjoyed the whole process! We also love our new 4Runner, great SUV!! Highly recommend Palm Beach Toyota and Michael! More
Very pleasant amd friendly people to work with without giving the impression of sales pressure I would definitely recommend palm beach Toyota in fact we bought our previous car from them giving the impression of sales pressure I would definitely recommend palm beach Toyota in fact we bought our previous car from them More
Good place,good prices, have a lot of models,salesman nice person and always listen what I want,Jordan Roe was the best salesman ,it’s my 5 Toyota nice person and always listen what I want,Jordan Roe was the best salesman ,it’s my 5 Toyota More
This is a warm environment where the employees are friendly and easy to approach. The salesmen work like a team. They do not display any spirit of competition. I had a very good experience with Palm b friendly and easy to approach. The salesmen work like a team. They do not display any spirit of competition. I had a very good experience with Palm beach Toyota. Keep up the good work!!! More
They had the vehicle we were looking for. AJ Cooke was responsive, honest and personable. He took his time to assist us. We would work with him again. responsive, honest and personable. He took his time to assist us. We would work with him again. More
new dealership very nice. Easy and fast service. Claudius was the nicest sales guy not at all annoying like some sales people. He returned my old car 2 mazda. Dan the manager was also very helpful & friendly was the nicest sales guy not at all annoying like some sales people. He returned my old car 2 mazda. Dan the manager was also very helpful & friendly. Dave in finance was also great. These were the 3 people we dealt with & all great. We leased a camry & I am very happy w my choice love the car. More
I am giving this a one star because it's required to have a star however if it was up to me this TOYOTA location would get -5 stars. I was called by Donald in the service department to schedule an appointmen a star however if it was up to me this TOYOTA location would get -5 stars. I was called by Donald in the service department to schedule an appointment for my 15,000 mile maintenance. He urged me to come in at 11:30am for an open spot. However, once I arrive there they ensured me the maintenance would only take thirty minutes and that there would be no need to get a "loner rental" car. So I patiently waited outside with my dog in the heat expecting for a quick turn over. An hour had passed and I was still waiting for an update so i went to check on what was happening. Mario my service representative informed me that they had not even had a chance to touch my truck. Between the unprofessional miscommunication, failure to provide prompt services and allowing customers to not be updated when things get backed up is utter a disappointment. Needless to say I missed my doctors appointment and finally got to leave the dealership at 3pm when I had arrived at 11:30am for a 30 minute service. So sad! Choose another dealership, the customer service is beyond poor! More