Pallotta Ford Lincoln
Wooster, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday Closed
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 85 reviews
5 Star All the way. Bought my F-150 at Pallotta. Used to get service done at lube stop but Pallotta has a quick change place where they get you in and out and have good deals. They offer me everything I nee get service done at lube stop but Pallotta has a quick change place where they get you in and out and have good deals. They offer me everything I need, so why go anywhere else. The people are nice. If Nick is still there he is who I bought my truck from, Ask for him. P.S. They even wash my truck there for FREE More
Within a few minutes of entering the lot we were greeted by Sales person Jeff Jones. We were looking for a used vehicle at the time which was a Ford Edge. We were shown the cars available of what we wanted by Sales person Jeff Jones. We were looking for a used vehicle at the time which was a Ford Edge. We were shown the cars available of what we wanted and the features of the different cars. Then we saw the Escape and really liked it. Jeff also took us into the office and searched also what was available. We really appreciated not being pressured as we took about 3 weeks to compare to other car dealerships of different makes just to make sure of what we really wanted. We then decided on the Ford Edge 2014 as it was the best value for us at this time. We decided to lease which avails us to if anything goes wrong with the car it is fixed by them and included in our lease. At our time in life that is a great comfort and knowing that we also have road side service. Everyone was friendly and accommodating to our time schedule. There was a small glitch in getting the car as one dealership could not trade one for the one we wanted but Pallotta finally found us the Red Escape that we wanted which we greatly appreciated all the work they did for us on our behalf. Overall this was a good experience and we love our new car. I must also say other dealerships were not as helpful as Pallota as we were looking at Hondas and Toyatas, and one didn't even really want to talk to us as it was raining. Jeff was out there in the rain that day we first walked in and was showing us all the cars in the rain! That really impressed us also! Raymond and Diana(owner)Wiley More
Just bought a Certified Pre Owned 2012 Ford Flex and have to say that buying from Pallotta Ford was one of the best car purchasing experiences I've ever had. Kent was super; he was attentive to my comfort z to say that buying from Pallotta Ford was one of the best car purchasing experiences I've ever had. Kent was super; he was attentive to my comfort zone of spending and very knowledgeable about the Flex. I had been a Honda customer for over 20 years with one dealership. My last Honda purchase was my fifth from that dealership and yet we still haggled over pricing three times before they came up with a contract that made me happy. Pallotta was ready to satisfy my payment requirements immediately and had just met me! Everyone we had contact with last night was great. It is obvious that customer service is very important to Pallotta. More
Neglected to tell me about a $100 deductible for the certified pre-owned warranty for each and every repair. Found out 2 weeks into ownership when check engine light already went on. Awful. I don't certified pre-owned warranty for each and every repair. Found out 2 weeks into ownership when check engine light already went on. Awful. I don't like to be mislead. More
From the moment we walked onto your lot to look at the From the moment we walked onto your lot to look at the new Lincolns until we drove away the next day with our new Lincoln MKZ it was a very p From the moment we walked onto your lot to look at the new Lincolns until we drove away the next day with our new Lincoln MKZ it was a very pleasant experience. We have purchased and traded in many vehicles over the years and this is the first time that we have been treated with such respect and courtsey. Every question was answered to our satisfaction and every option was covered by Jeff Jones -- not only the day we bought the car but everything was gone over again the day when we picked up the car. The car was immaculate -- it had been washed, waxed, cleaned inside and even under the hood! We have also received several e-mails wanting to make sure that we were completely satisfied with our purchase -- and we certainly have been! We were also very pleased with our salesman Jeff Jones and this is one of the few times we have been able to say that! Thanks again and we are looking forward to the Clinic on 2/18/12! hmschenck@sssnet.com More
Very happy with the deal and the experience with Pallotta Very happy with the deal and the experience with Pallotta Ford, took the time to show us all the features of the vechile and seemed interested in ma Very happy with the deal and the experience with Pallotta Ford, took the time to show us all the features of the vechile and seemed interested in making us satisfied with the experience. More
David was great to deal with, he had the car that I wanted and explained everything - especially the Sync and its features. Nick was great with the financing end of the sale. wanted and explained everything - especially the Sync and its features. Nick was great with the financing end of the sale. More
I have bought several vehicles from Pallotta Ford and would not purchase a vehicle from anywhere else. They are extremely helpful, very personable, and helped me with every question and concern I had. would not purchase a vehicle from anywhere else. They are extremely helpful, very personable, and helped me with every question and concern I had. They worked with me on the value of my trade in and made it very easy to find the car that I was looking for. They are not pushy and wanted to here what I had to say. I would highly recommend them to anyone and didnt have to think twice about giving them 5's across the board. More
Would highly reccomend Pallotta Ford to anyone looking to purchase a vehicle. My experience there was great! Staff were friendly, professional and happy to answer any questions. They were willing to help but purchase a vehicle. My experience there was great! Staff were friendly, professional and happy to answer any questions. They were willing to help but not pushy as other car dealerships can be. Great experience! More
They sent me a request to buy my wife's vehicle because they need 7 Mariners. They said vehicle could be worth up to $17,700 and in some cases more. They claim that is their Black Book value for a clean they need 7 Mariners. They said vehicle could be worth up to $17,700 and in some cases more. They claim that is their Black Book value for a clean one. I just installed new high quality tires and front brakes. The vehicle had all maintenance, no smoking, female driver, original owner, and is in good to very good condition. It had a few chip marks on front that would be normal. They stated that this was no gimmick and that it did not matter whether I bought another new car from them or not. We had to drive over an hour to this dealer and we have taken two cars because we believed they were sincere. Sales manager drove vehicle and they gave me a paper and said $15,500. Don't believe their adds it is a gimmick. A local Ford dealer previouly sent me a the same type of request for my husband's 2006 Mustang and they gave (local dealer) him more than what was stated on their add. More