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Palisades Mazda - Service Center

Nyack, NY

4.4
148 Reviews

148 Reviews of Palisades Mazda - Service Center

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March 26, 2015

Repair part The service was available quickly and was finished the same day. Staff was friendly and helpful. It makes me feel safe knowing I am covered. More

by Joel1492
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
May 03, 2015 -

Palisades Mazda responded

Thank you for taking the time to write your review. I am very pleased to hear that you were happy with our service department. Our team is always excited to go above and beyond for all our valued and loyal customers and always answer any questions or concerns they may have. We appreciate your business and thank you for choosing Palisades Mazda. Regards, Tom Rutigliano - Service Manager

March 25, 2015

25K Service Brought in my Mazda 6 for routine 25K service. Spoke to Jeff and set up appointment, he was polite and accomodating. Service was completed quickly, a More

by Joel Cheryl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
May 03, 2015 -

Palisades Mazda responded

Thank you for taking the time to submit your review. I am very happy to hear that you were satisfied with our service department. Our top priority is our customer service, so it is always greatly rewarding to hear about your latest experiences with our dealership. Thank you for choosing Palisades Mazda, we look forward to working with you again. Regards, Tom Rutigliano - Service Manager

March 23, 2015

1st Service 3/21/15 Brought my recently purchased vehicle in for my complimentary first service. Since the first service was free, I figured i would be here for a while. More

by DoubleJ96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Rutigliano
May 02, 2015 -

Palisades Mazda responded

Thank you for your review. We strive each and every day to provide all our valued customers with superior customer service and exceed their expectations. Thank you for choosing Palisades Mazda, as always we appreciate your business. Regards, Tom Rutigliano - Service Manager

March 23, 2015

Great every time!!! I purchased my Mazda CX9 there at 2011 and services it there since. The staff is very professional, always welcoming, with a smile and great service More

by Nachimzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
May 03, 2015 -

Palisades Mazda responded

Thank you for taking the time to submit your review. I am delighted to hear that you had an all around positive experience with our sales department. Our goal each and every day is to provide outstanding service to all our valued and loyal customers. It has been a pleasure doing business with you. Regards, Frank Benedict - General Sales Manager

March 10, 2015

Friendly and honest! I had problems at two other Mazda dealers, one where I purchased my used 2010 Mazda3 (Garden City Mazda) and the other where I had service performed ( More

by fernjack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
May 02, 2015 -

Palisades Mazda responded

Thank you for taking the time to submit your review. Our goal each and every day is to ensure that all our valued and loyal customers receive excellent customer service. We appreciate your business and thank you for choosing Palisades Mazda, we hope to see you again. Regards, Tom Rutigliano - Service Manager

March 04, 2015

excellent service It was my first service since I bought my mazda, they did excellent job calling me prior to any work being done, and allowing me to use coupons when I More

by review
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
siclari
May 02, 2015 -

Palisades Mazda responded

Thank you for taking the time to submit your review. I am very happy to hear that you were pleased with the service you received from our dealership. Our service team takes great pride in providing all our valued customers with superior service and making all their appointments a pleasant and stress free. It has been a pleasure working with you. Regards, Tom Rutigliano - Service Manager

October 22, 2014

Overpriced and left feeling taken advantage of. You know when you go into one of those places and you just get the feeling you're gonna get nickel and dimed? Th More

by gwhaia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Person/Male
May 01, 2015 -

Palisades Mazda responded

Thank you for your review. I am sorry for your less than satisfactory experience with our service department. Our goal each and every day is to provide exceptional customer service to all our valued customers. We hope you will come back again and give us another chance to regain your good will. Regards, Tom Rutigaliano - Service Manager

July 01, 2014

Routine car maintanence Everything about getting my schedule car in for service went went well, it wasn't till after the problems occurred. The work to be done was an oil ser More

by Technomage5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Tuminaro, Charlie, Dave
May 01, 2015 -

Palisades Mazda responded

I am sorry for your less than satisfactory experience with our dealership. At Palisades Mazda we do our absolute best, each and every day, to satisfy our valued customers. We hope you will come back and give us another chance to regain your good will. Regards, Tom Rutigliano - Service Manager

June 05, 2014

RIDICULOUS period. This place is just ridiculous. Service mamager doesn't know what he's doing. The other employee, Robin said the car will be fixed under warranty. Late More

by hyungdavid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dave Nash & Robin
May 01, 2015 -

Palisades Mazda responded

Thank you for your review. I am very sorry about any confusion relating to servicing your vehicle. Our goal is and always has been, to provide outstanding service to all our valued customers. Please feel free to contact me directly, so we can rectify this situation and regain your good will. Regards, Tom Rutigliano - Service Manager

June 04, 2014

Unprofessional Palisades Mazda had my vehicle for 3 full days plus a couple hours of another day for what was supposed to be a 2 hour job. They were totally unprofe More

by psychmom47
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dave, Charlie
Aug 11, 2014 -

Palisades Mazda responded

Thank you for your review. I am sorry to hear that you had an unsatisfactory experience with our dealership. Our goal each and every day is to ensure that all our customers have excellent experiences with our dealership. Please feel free to contact me directly. Regards, Dave Nash - Service Manager

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