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Palisades Mazda

Nyack, NY

4.7
509 Reviews

115 Route 59

Nyack, NY

10960

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Showing 509 reviews

May 01, 2013

I just purchased a 2013 Mazda CX5 Grand Touring model at Palisades. Calvin was a wonderful salesman, he beat the prices I had received from other dealerships. He was honest and fair. I felt that he reall More

by rosey112
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Calvin Bibbs, Don, Chris
May 07, 2013 -

Palisades Mazda responded

Thank you for taking the time to submit your review, and for acknowledging Calvin and Chris for their professionalism. It's always reassuring to hear from our valued customers that they received the customer service that they expected, and that their experience was a positive one. Thank you for choosing Palisades Mazda. Regards, Gabe Levy - General Manager

April 26, 2013

It was a real pleasure working with Chris again. I have It was a real pleasure working with Chris again. I have never been so pleased with the level of service, very friendly, professional, efficient and More

by mtmadza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Kinder
May 07, 2013 -

Palisades Mazda responded

Thank you for your review. I am very pleased to hear that you were happy with the customer service you received from our dealership. Our staff works diligently each and every day to ensure that all our valeud and loyal customers have pleasant sales experiences. We appreciate your business, and hope to see you again soon. Regards, Gabe Levy - General Manager

March 24, 2013

Timely service with customer oriented treatment. Always courteous and there is no other place I would trust to maintain my Mazda3. My car is already 9 months old with almost 17,000 miles on it and still is More

by Wolf Mibu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Apr 01, 2013 -

Palisades Mazda responded

Thank you for taking the time to write your review. I am happy to hear that you were pleased with our service department. Our staff is always excited to go the extra mile for our valued and loyal customers, and answer any questions or concerns they may have with their vehicles. It has been a pleasure doing business with you. Regards, Jason Tuminaro - Service Manager

March 17, 2013

I have never been disappointed with their service. The guys are well informed about their products and everyone from the manager to the car detailer are super nice to you. I have tried to tip them a coupl More

by FahadKarim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Apr 01, 2013 -

Palisades Mazda responded

Thank you for your review. We appreciate you taking the time to let us know that you had an all around positive experience with our service department. It has been a pleasure doing business with you. Regards, Jason Tuminaro - Service Manager

March 02, 2013

Excellent service from start to finish. Friendly reception in Service Dept. Comfortable waiting area. Prompt. Courteous, clean, and highly recommended. Online and mailing list coupons also offered a More

by pauln
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason and entire staff
Apr 01, 2013 -

Palisades Mazda responded

Thank you for taking the time to submit your review. I am very happy to hear that you had a positive experience with our dealership. Our top priority is our customer service so it is always reassuring to hear from our valued customers. Thank you for choosing Palisades Mazda; we look forward to working with you in the future. Regards, Jason Tuminaro - Service Manager

February 02, 2013

Service was great and efficient. Although I agreed to have my air and cabin filters changed, I was surprised about the pricing. $109 is quite a lot to spend, especially when these parts run for about $2 More

by docmars
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marilyn Romero
Feb 11, 2013 -

Palisades Mazda responded

Thank you for your comments. Our staff works diligently each and every to ensure that all our valued and loyal customers have comfortable and pleasant service appointments. Thank you for choosing Palisades Mazda, we hope to see you again soon. Regards, Jason Tuminaro - Service Manager

February 01, 2013

I feel I could go elswhere for better service. There was much miscommunication in regards to when parts would be coming in. I was constantly going back and forth across the bridge to be disappointed yet aga More

by amanda001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Calvin Bibbs, Sal Direnzo, Dwayne
Feb 11, 2013 -

Palisades Mazda responded

Thank you for your comments. I am sorry to hear that there was some confusion in your latest appointment. Our goal is and has always been to provide outstanding service to all our valued customers and exceed our customers' expectations. We hope you will come back again and give us another chance to regain your good will. Regards, Jason Tuminaro - Service Manager

January 31, 2013

I originally purchased my Mazda in Stamford, CT at Riley Mazda and was very dissatisfied with everything about them. I began asking around for recommendations on other dealerships and was advised to go to P More

by alanrwheeler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Tuminaro
Feb 11, 2013 -

Palisades Mazda responded

Thank you for your excellent review. I am glad to hear you were pleased with the service you received from our dealership. Our staff is always excited to go the extra mile and take the time to answer any questions or concerns our valued customers may have with their vehicles. We appreciate your business; we look forward to working with you again in the future. Regards, Jason Tuminaro - Service Manager

January 31, 2013

Sales: Chris does respond to emails. No he doesn't Sales: Chris does respond to emails. No he doesn't spam you with "we don't have Mazda 3 you are asking, but check out our Mazda 6" or "we have a gr More

by DmitryFridman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Kinder
Feb 11, 2013 -

Palisades Mazda responded

Thank you for taking the time to submit your review. I am delighted to hear Chris was helpful and knowledgable during your sales process. Chris is an important member of our team who exemplifies the high standards and ethics we set for ourselves and our valued customers have come to expect. It has been a pleasure doing business with you. Regards, Tom Dillon - Sales Manager

January 25, 2013

after owning 4 Volvo's and a Mazda 3, this dealership still has consistent, friendly service. while some of the personnel have change the service level has stayed the same. thank you More

by steviec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service manager Sal
Feb 11, 2013 -

Palisades Mazda responded

Thank you for your review. I am happy to hear you were satisfied with our service department. Customer service is our first priority so it is always reassuring to hear about your latest visit with our service department. It has been a pleasure doing business with you, and we hope to see you again soon. Regards, Jason Tuminaro - Service Manager

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