Palisades Mazda

1 phone call and 2 visits to the dealership and I had my Mazda Cx5 the following week. I was extremely impressed with both employees and the constant update calls Mazda Cx5 the following week. I was extremely impressed with both employees and the constant update calls More

JASON TUMINARO - SERVICE MANAGER REALLY WENT OUT OF HIS WAY TO ACCOMMODATE US IN COMPLETELY CHECKING OUT OUR CX9. ALSO HE GAVE US GREAT INFORMATION ON THE 2014 MODELS WHEN WE TOLD HIM THAT WE ARE INTEREST WAY TO ACCOMMODATE US IN COMPLETELY CHECKING OUT OUR CX9. ALSO HE GAVE US GREAT INFORMATION ON THE 2014 MODELS WHEN WE TOLD HIM THAT WE ARE INTERESTED WHEN OUR LEASE IS UP - TO PURCHASE THE NEW CX5 AND BUY AN LEASE A NEW CX9. More

So, I decided to research CX-9. I contacted the dealer over the internet and Customer Care Rep was all over me with e-mails and phone calls trying to schedule an appointment. She did a great job and I sho over the internet and Customer Care Rep was all over me with e-mails and phone calls trying to schedule an appointment. She did a great job and I showed up on time. The Manager (Frank) greeted me promptly and passed me on to a sales person. This is where the things started going south. 1. Test drive - I didn't to drive the car with the trim/drive-train I wanted to test. Plus I was allowed to drive for about 5 minutes. Not a good thing. I do not even know how the car behaves over 4o mph. 2. I asked for the price quote but instead was giving a generic printout with the MSRP. 3. The sales person didn't know the dealership's inventory - only interference from Frank helped me look at the exact model I was interested in (not drive it, of course). 4 .The sales person said that 2013 models cannot be leased (Mazda USA has cash incentives on its website specifically for 2013). 5. I was told that I will get an email with the price quote and my trade in value the next day. it's been 10 days. So, to sum up, not a good experience. I wish others luck. More

Excellent service, best price that I could get anywhere in the New England area, very helpful and no pressure to buy.I would definitely recommend this dealer. in the New England area, very helpful and no pressure to buy.I would definitely recommend this dealer. More

Wonderful service. No pressure. Extremely helpful. Great pricing. Sourced the exact car we were looking for, even though it meant salesman driving out of town. pricing. Sourced the exact car we were looking for, even though it meant salesman driving out of town. More

I have been shopping for a new mazda for 2 weeks mostly on line but was refered to Palisades from a friend that I work with he had dealt with a manager that he worked with while working in the city. I ar on line but was refered to Palisades from a friend that I work with he had dealt with a manager that he worked with while working in the city. I arrived on wed morning around 11am aand asked for Mr.Chittum and they advised he was not in today. The receptionist asked me if I can have someone else help I said no problem but wanted to do deal with Mr.Chittum. I waited there for amost 20 minutes with no help at all. I went back up to receptionist and asked if anyone was going to help me. She asked a salesperson to help me but he stated he was busy. At that point I waited another 10 minutes and a just left. I then went to Ramsey Mazda where I found the car I wanted was helped right away and took delivery 2 hrs later. I guess they do not need the business in Rockland. I reached out to my friend and he asvised me also that Mr.Chittum was no longer there how come they did not tell me when I arrived. Bad customer service ....Bad Attitudes there Please stay away and spend your money elsewhere. More

We just leased our second car from Palisade Mazda. We were extremely happy with the whole process. It was very quick, painless and Chris was very helpful. We received upfront price without any hidden cha were extremely happy with the whole process. It was very quick, painless and Chris was very helpful. We received upfront price without any hidden charges or fees. It took him a few days to locate the car and soon after we were on the way home in brand new CX-9. We will definitely consider this dealership for our future needs and I would recommend it to anybody that is looking for new Mazda or Volvo. Thank you Chris Happy Bartel Family More

I have been living in Rockland County for 30 years and have purchased more then 15 cars in those years for myslef and my family. I have never purchased a Mazda untill this month because one of the manage have purchased more then 15 cars in those years for myslef and my family. I have never purchased a Mazda untill this month because one of the managers there i know through the county of rockland. I did not even know there was a mazda store in the county untill I saw a manager I knew at a board meeting. I made a appointment with him and I came in on a saturday and He was busy with another customer but got to me in a about 5 min. Mr Chittum then sat down with me a treated me like I was the only customer in the store. He went over all the options I had went over finance and lease options and got me out of my current lease with nissan 6 monthe early. He made sure everything went smooth I have since then refered many of the county employees I have and sent out emails to all 1200 of them refering them to Mr.Chittum If you are looking for a new or used car. Mr.Chittum then followed up 3 times in 2 weekd to make sure everything was ok with my car and if there is anything I need to just call him and even gave me his cell in case there is ever a problem, If anyone is looking to buy a new or used car please go ask for Mr.Chittum he will take good care of you. I love my new CX9 and would recommend it to everyone , More

I love my car. Chris was very easy to work with. I do feel the process seemed to take much longer than it has in the past. feel the process seemed to take much longer than it has in the past. More

Excellent experience dealing with Dimitri Pappas at Palisades Mazda! Smooth, efficient, professional. He made it all very very easy. Thank you Dimitri. ALSO, Jay in the Business Office had everything p Palisades Mazda! Smooth, efficient, professional. He made it all very very easy. Thank you Dimitri. ALSO, Jay in the Business Office had everything printed and ready to sign - very organized, thorough, efficient and professional. I appreciate the no nonsense approach - they were all great! More