Palisades Mazda

Professional salesman I came to Palisades Mazda with a promise of a great car with a great price.I met Chris with my daughter looking for a mazda 3 touring with moon roof p I came to Palisades Mazda with a promise of a great car with a great price.I met Chris with my daughter looking for a mazda 3 touring with moon roof package. Not only did he find one but one with the right color she wanted.This was not a small task, as the color combo was rare.Chris took hours of time, and wheeling and dealing to secure and make this happen.This was a gift to her a secret that Chris and I kept till we picked it up a couple of days later.All I can say is WOW when she saw it ,a true family moment one that Chris made happen .Thanks Palisades Mazda and a BIG thanks to Chris Kinder More

Unprofessional Palisades Mazda had my vehicle for 3 full days plus a couple hours of another day for what was supposed to be a 2 hour job. They were totally unprofe Palisades Mazda had my vehicle for 3 full days plus a couple hours of another day for what was supposed to be a 2 hour job. They were totally unprofessional, unorganized and incompetent . When I eventually got the car back, the same issue remained and additional issues surfaced. I am bringing the car to another dealer to fix the original issue and for the new issue they caused. More

Great Buying Experience Fast Delivery Great Price This was my second CX 9 lease from Palisades Mazda and Eric and John were the most courteous, knowledgeable and easy to deal with team. The price was This was my second CX 9 lease from Palisades Mazda and Eric and John were the most courteous, knowledgeable and easy to deal with team. The price was was on spot with any online pricing report on the internet. The professionalism of Eric and John surpassed all of my expectations. Eric took the time to explain all the features and new options of the CX 9. John made the business end of the deal smooth as silk and explained all the numbers up front in simple terms with "No hidden cost" So go down and visit the nice people at Palisades Mazda. More

Great purchasing exprience I highly recommend this dealership. The people I dealt with were honest, helpful, knowledgeable and cared for the customer. They made sure I got the b I highly recommend this dealership. The people I dealt with were honest, helpful, knowledgeable and cared for the customer. They made sure I got the beat deal on the car. If you are buying a Mazda or a Volvo, this is where you should go. More

Great Service I've been coming to Palisades Mazda service for almost two years (mostly for oil changes), and every single time, their service is great - for example I've been coming to Palisades Mazda service for almost two years (mostly for oil changes), and every single time, their service is great - for example they wash my car free of charge - and they are very friendly and helpful. More

Barbara Our salesman was excellent, very friendly and knowledgable. He made things very easy and worked with us to get the car and price we where looking for Our salesman was excellent, very friendly and knowledgable. He made things very easy and worked with us to get the car and price we where looking for. More

Terrific/Professional Experience I have purchased and leased many vehicles over the past 25 years, but this is the first time I have done business with Palisades Mazda. Everyone I I have purchased and leased many vehicles over the past 25 years, but this is the first time I have done business with Palisades Mazda. Everyone I dealt with at the dealership was extremely professional and a pleasure to deal with. It was actually the very first time someone took the time to show me everything that I needed to see inside the vehicle. I give Palisades Mazda the highest rating possible and highly recommend them with any reservation. More

Excellent Service at Palisades Mazda I had an excellent experience having my mazda serviced at Palisades Mazda. They were courteous, knowledgable, and sincerely wanted to help me in ever I had an excellent experience having my mazda serviced at Palisades Mazda. They were courteous, knowledgable, and sincerely wanted to help me in every way. I was concerned because I am giving this car to my daughter and my two year old twin grandchildren. I wanted everything checked out for safety. They did that and more. Everything was explained to me in a respectful and clear way. In addition, they made me feel like family. Sincerely, Dr. Emily Ramos More

went in for a recall, and to have the temperature spot reap I went in for a recall, and asked them (while the car was there)to look at the fact that the temperature stopped appearing a long time ago on the das I went in for a recall, and asked them (while the car was there)to look at the fact that the temperature stopped appearing a long time ago on the dashboard , (brought it in for something over a year ago, and the mechanic said he was dumbfounded, and he'd check it out and get back to me) Got a loaner car, on a monday. Monday eve, Robin called to say that the car was ready, and they NEEDED the loaner car back ASAP....(they open at 7;30 am), i got there at 9:15...she said they needed to check it out and it would take 5 minutes....then, 40 minutes later she told me to keep the loaner car, because the repair they did , didnt work! I also complained that this should be COVERED, since when I initially brought it in, it WAS under warrantee....but they said it was not covered and it would cost about $200. 3 days passed with NO communication,.,,I called friday morning at 9:30. Driving around in a loaner car, Volvo 2008, with a big scrape on the front fender, (with the sunvisor GONE in front of the driver seat and a Baby bottle in the back seat!!!)....Robin said the car would be ready at 11. I asked if she was planning on CALLING me to let me know. her answer was that she didn't have the paperwork in front of her!! BUT SHE KNEW WHEN I CALLED IT WOULD BE READY AT 11?? She was so nasty and rude.Should noT be working in customer service for sure. When i returned to get the car, I spoke with the manager and he explained that it was a WAY bigger problem than they had anticipated, had to CALL MAZDA many times and it was a wiring problem...and that they weren't going to chage me for all the hours,,and for giving me a loaner car...so it still cost me over $200...to get the temperature re appear on the dashboard TOTALLY horroble experience ! I would NEVER recommend them to anyone ! More

Christopher was wonderful! I spoke with Chris over email first and he was very responsive and helpful. When I went into the dealership, everyone there was very welcoming and pro I spoke with Chris over email first and he was very responsive and helpful. When I went into the dealership, everyone there was very welcoming and professional. The dealership was kept clean, the space was bright and uncluttered. No one pressured us, which I really appreciated. Chris was very fair with the price and never tried to up sale me or convince me of anything. When we bought our new car, Chris spent a good amount of time showing us everything in the car and was very thorough. I highly recommend Chris Kinder and Palisades Mazda in general! More