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Palisades Mazda

Nyack, NY

4.7
517 Reviews

115 Route 59

Nyack, NY

10960

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Showing 517 reviews

July 25, 2014

I am a difficult customer and was treated wonderfully! I was very, very particular about the car I wanted, was dedicated to haggling on the price, was difficult to get a hold of, and basically dragged my f More

by Patrice T.P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Slotnick
May 01, 2015 -

Palisades Mazda responded

Thank you for your review and recommendation. Customer service is our top priority so it is deeply satisfying to hear about your latest experience with our sales department. We appreciate your business and thank you for choosing Palisades Mazda. Regards, Frank Benedict - Sales Manager

July 18, 2014

Great Experiences At Palisades Volvo-Mazda My experience with Chris Kinder has been stellar. In 2011 and 2014 I worked with Chris in getting a Mazda 3. He is very friendly, well-mannered, ver More

by SharleighL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Kinder, John
May 01, 2015 -

Palisades Mazda responded

Thank you for your review. We are pleased to hear that you had a pleasant visit with our sales department. Our team works diligently each and every day to provide all our valued and loyal customers with excellent customer service. It has been a pleasure doing business with you. Regards, Frank Benedict - Sales Manager

July 01, 2014

Routine car maintanence Everything about getting my schedule car in for service went went well, it wasn't till after the problems occurred. The work to be done was an oil ser More

by Technomage5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Tuminaro, Charlie, Dave
May 01, 2015 -

Palisades Mazda responded

I am sorry for your less than satisfactory experience with our dealership. At Palisades Mazda we do our absolute best, each and every day, to satisfy our valued customers. We hope you will come back and give us another chance to regain your good will. Regards, Tom Rutigliano - Service Manager

June 18, 2014

Great experience From the minute we walked in, Erik was a pleasure to work with. He was honest, helpful and committed to getting us into the car we wanted! More

by general823
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik
May 01, 2015 -

Palisades Mazda responded

Thank you for your review. I am very pleased to hear that you were satisfied with working with Erik. Erik is an important member of our team who exemplifies the high standards and ethics we set for ourselves, and our valued customers have come to expect. It has been a pleasure doing business with you. Regards, Frank Benedict - Sales Manager

June 16, 2014

Here's Something You Don't See Everyday! I highly recommend the services of Chris Kinder of West Nyack's Palisades Mazda/Volvo. Here's a brief synopsis of what occurred in a span of a wee More

by ampires
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Kinder
May 01, 2015 -

Palisades Mazda responded

Thank you for taking the time to submit your excellent review and recommendation. I am very happy to hear that you had a pleasant experience with working with Chris and our sales team. We take great pride in providing all our valued customers with superior customer service and going the extra mile to answer any questions or concerns they may have. It has been an absolute pleasure doing business with you. Regards, Frank Benedict - General Sales Manager

June 12, 2014

Deceitful Dealership, Horrible Experience If you’re looking for a dealership with integrity, stay away from Palisades Mazda. I tried to buy a car from them, and found them to be dishonest and More

by SamPG
Recommend Dealer
No
Employees Worked With
Erik Slotnick
May 01, 2015 -

Palisades Mazda responded

I am very sorry for the unacceptable service you received from our dealership. Our goal is, and always has been, to provide outstanding service to our customers. If there is anything we can do rectify this situation and hopefully give us another chance to regain your good will please feel free to contact me directly. Regards, Frank Benedict - General Sales Manager

June 05, 2014

RIDICULOUS period. This place is just ridiculous. Service mamager doesn't know what he's doing. The other employee, Robin said the car will be fixed under warranty. Late More

by hyungdavid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dave Nash & Robin
May 01, 2015 -

Palisades Mazda responded

Thank you for your review. I am very sorry about any confusion relating to servicing your vehicle. Our goal is and always has been, to provide outstanding service to all our valued customers. Please feel free to contact me directly, so we can rectify this situation and regain your good will. Regards, Tom Rutigliano - Service Manager

June 05, 2014

Professional salesman I came to Palisades Mazda with a promise of a great car with a great price.I met Chris with my daughter looking for a mazda 3 touring with moon roof p More

by aalksl092864
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Kinder
May 01, 2015 -

Palisades Mazda responded

Thank you for taking the time to write your review. We strive each and every day to provide all our valued and loyal customers with exceptional customer service. Thank you for choosing Palisades Mazda, as always we appreciate your business and we hope to see you again soon in the near future. Regards, Frank Benedict - General Sales Manager

June 04, 2014

Unprofessional Palisades Mazda had my vehicle for 3 full days plus a couple hours of another day for what was supposed to be a 2 hour job. They were totally unprofe More

by psychmom47
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dave, Charlie
Aug 11, 2014 -

Palisades Mazda responded

Thank you for your review. I am sorry to hear that you had an unsatisfactory experience with our dealership. Our goal each and every day is to ensure that all our customers have excellent experiences with our dealership. Please feel free to contact me directly. Regards, Dave Nash - Service Manager

June 04, 2014

Great Buying Experience Fast Delivery Great Price This was my second CX 9 lease from Palisades Mazda and Eric and John were the most courteous, knowledgeable and easy to deal with team. The price was More

by VinnyMarzella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Slotnick and John Nahass
May 01, 2015 -

Palisades Mazda responded

We are very happy to hear that you have been satisfied with our sales department. Our goal each and every day is to provide all our valued customers with excellent service. We appreciate your business, and look forward to working with you again in the future. Regards, Frank Benedict - Sales Manager

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