Palisades Mazda

Great Customer Service In a world where customer service is everything, it's amazing that some businesses still do not understand this. However, this is not the case for Dan In a world where customer service is everything, it's amazing that some businesses still do not understand this. However, this is not the case for Danny McCormick, and team, over at Palisades Mazda. In Fact, we had been to multiple dealerships in the past few days, and we didn't realize how much the other dealerships' customer service were lacking until we stepped foot into this one... The staff were friendly: we were greeted with a smile when we walked in, from a friendly receptionist, who offered us coffee. Simple, but it went a long way. The salesman were knowledgeable and helpful: We had a particular car in mind, and from the moment we were seated with Danny to review the details, our experience just got better. After some shop talk, and friendly conversation, he took us on a REAL test drive... not just around the block, but a drive to really get a feel for the car. During the test drive, he was educating us on facts about the car- technical details, safety features, add ons, etc... By the time we came back, we really had a feel for the car, both inside and out. This really helped with our decision. Financing was easy: After filling out the necessary paperwork, John, in financing, a very knowledgeable, and friendly man, helped us to get a great rate on our loan, and Danny helped us to get a good trade in value for our previous car. All in all, the team helped us from start to finish, and we walked out of the dealership with a great car, and MORE IMPORTANTLY, a great feeling about our car. I can't speak enough to the quality of the personnel. It's just something you have to experience for yourself. More

1st Time New Car Owner I decided to buy a new car and went on line to TruCar, and the first person to contact me was CHRIS KINDER. and he was the first person to answer my q I decided to buy a new car and went on line to TruCar, and the first person to contact me was CHRIS KINDER. and he was the first person to answer my question...no sales gimmick..just straight to the point, which is what you want. Then all the other dealerships started to call, but we did not get the same vibe from them as we did with CHRIS KINDER. CHRIS KINDER was very patient with all our questions and never did he try to sell us something more expensive. We knew what we wanted and that's what we stayed with. CHRIS KINDER is truly a wonderful person and that's the type of person you need when you are making a big decision such as this. Thank you, again, Chris. You are truly a gentleman! More

Great car-buying experience I just bought my second Mazda CX9 from Palisades Mazda and it was an easy experience, just like before. Danny helped me decide what I needed and what I just bought my second Mazda CX9 from Palisades Mazda and it was an easy experience, just like before. Danny helped me decide what I needed and what I didn't need, which is always rare in any sales experience. Never pushy or salesy and I didn't even bother going to other dealerships since I'd already been through that pain and didn't need it again! More

Grateful I'm so grateful that my son landed in your capable hands. You took such good care of us, made the first time car purchase for my son a great experienc I'm so grateful that my son landed in your capable hands. You took such good care of us, made the first time car purchase for my son a great experience and so easy! Everybody should do themselves a favor and just come to you. Thank you! More

New CX-5 I'm so glad I went with this dealership. Chris and John made this experience painless. I appreciate all the time they spent explaining the process and I'm so glad I went with this dealership. Chris and John made this experience painless. I appreciate all the time they spent explaining the process and making sure I was comfortable with my decision. I love my car! Thank you Chris and John! More

Outstanding Customer Care Shopped many dealerships and by far this is one of the best experience's I have ever had. Chris the Internet Manager and Frank the General Manager we Shopped many dealerships and by far this is one of the best experience's I have ever had. Chris the Internet Manager and Frank the General Manager went out of there way to be sure I was 111 % Satisfied. I received more than a conpepetive price, they found the exact color combination and equipment that I required and fit it right into my budget. At time of delivery I met John the Business Manager and he explained all the paper work and offered me some great protection packages from his Menu. None of the staff were pushy in any way and I will recommend them to all my friends and family if they are in the market for a New Car. I love the Mazda CX 5 it's comfortable, economical, sharp looking and a IIHS Safety Pick + winner. Chris went over my new car in great detail at delivery so well I think I could train someone myself well maybe not as well as Chris. Thank you to all the team at Palisades Mazda. P.W.. Mahwah NJ More

Great place to purchase or lease a car!!!!! Palisade Mazda was a great experience for me in leasing my Mazda CX-5. Chris Kinder was my sale rep and he explained everything to me. Totally hon Palisade Mazda was a great experience for me in leasing my Mazda CX-5. Chris Kinder was my sale rep and he explained everything to me. Totally honest!!! Very professional. More

Perfect salesperson suported by a wonderful staff Dan Rasmussen could not have done a better job! Clear, low key and all with total integrity - just what I wanted Thank you so much, Dan Dan Rasmussen could not have done a better job! Clear, low key and all with total integrity - just what I wanted Thank you so much, Dan As an added bonus, I appreciated being graciously welcomed to the 'family' by Sales Mgr., Frank Benedict Great job, Palisades Mazda, and thank you! More

Easy negotiations and great sales guy Went to Mazda after leaving two other local dealerships. There was no bait and switch, no gimmicks, just good sales representation. Go see Stan for y Went to Mazda after leaving two other local dealerships. There was no bait and switch, no gimmicks, just good sales representation. Go see Stan for your new or used car purchase. He was great. More

Best salesperson Extremely satisfied with the price of the car and the salesperson. By far the best I've encountered over the past 20 years. By all means buy from Chri Extremely satisfied with the price of the car and the salesperson. By far the best I've encountered over the past 20 years. By all means buy from Chris! More