Palisades Mazda

We love our new Mazda 2018 CX9! We just purchase our new 2018 CX9 on 12/16/17...so far we LOVE IT! compared to my previous car 2015 CX5, it's like Night and Day! It drives so smooth We just purchase our new 2018 CX9 on 12/16/17...so far we LOVE IT! compared to my previous car 2015 CX5, it's like Night and Day! It drives so smooth but at the same time very POWERFUL! Many thanks to Mr. Ed Grayon and Palisades Mazda for accommodating our needs! Ed Grayon worked hard within our budget range! Everyone was pleasant and friendly.... More

Certified preowned cx5 Ed Grayon helped me purchase a 2015 cx5, great service, eased all my concerns and made sure it was a smooth process. He made sure the tires were good, Ed Grayon helped me purchase a 2015 cx5, great service, eased all my concerns and made sure it was a smooth process. He made sure the tires were good, the dents and scratched were fixed in under a day. Very satisfied. More

First impression!!! Treated like we were ignorant...Will not buy here!!!! We wanted to see a certain car. His tone was very abrupt/rude. First impressions ..remember!! Treated like we were ignorant...Will not buy here!!!! We wanted to see a certain car. His tone was very abrupt/rude. First impressions ..remember!!!! More

Great Service! Edgar Grayon is excellent!!!! After I purchased the car they filled my tank up no charge. Friendly, great service, very professional, he gets back to Edgar Grayon is excellent!!!! After I purchased the car they filled my tank up no charge. Friendly, great service, very professional, he gets back to you quickly. I recommended him and palisades Mazda to all my friends. More

Hands Down Most Painless Experience Ever I've been leasing a very basic 2015 model from this dealership but was about to be 6 months early on my lease due to excessive milage. I walked in to I've been leasing a very basic 2015 model from this dealership but was about to be 6 months early on my lease due to excessive milage. I walked in to do a routine oil change and wanted to discuss my options. Long story short Ed Grayon helped me end the contract early with no penalties & wrote me up for a brand new 2017 model ready to be picked up 3 days later. They included $2,500 worth of incentives & my monthly payments are not much more even though I got a brand new model which is almost fully loaded with every option. Walked in for an oil change, walked out with a new car, & my wallet didn't hurt at all. Hooked a loyal customer for sure. More

Nice experience We went to look at an SUV and Mazda had been recommended. We liked the car and the look and didn't look at other brands. Ed was very helpful and follo We went to look at an SUV and Mazda had been recommended. We liked the car and the look and didn't look at other brands. Ed was very helpful and followed through on all details. The price negotiations were almost painless. When we picked up the car, Ed gave us the best and longest introduction to a new car, I have ever gotten. He was very patient. I feel I can go back any time and ask further questions, if I need to. More

Good experience While shopping for a new car I wanted to make sure first and foremost that the immediate interaction between me and dealership personnel was a comfort While shopping for a new car I wanted to make sure first and foremost that the immediate interaction between me and dealership personnel was a comfortable one. Potential buyers walk in to a dealership ready to start a 5-6 year commitment and just want to be talked to with respect and no rush. Personally, I accomplished this experience at Palisades Mazda with Ed. After pricing some vehicles I had in mind, he got me into a vehicle that I felt comfortable in and matched what my family needed. Most importantly, communication and his sales tactics where great, meaning, I didn’t feel pressured or rushed into anything and he let me process the experience at my own pace. I didn’t know that my vehicle was missing a sensor because it had be on backorder When I went to pick up the vehicle which at first was unnerving, but, he reassured me that he will contact me when it gets in and sure enough it came before schedule. Great experience “after the sale” in regards to that. Usually a salesman makes a sell and it sayonara. But he kept up with me. And he also made good on a promise for the inconvenience aswell, which speaks highly of his commitment to a satisfied customer beyond the point of sale. Overall, great experience, very happy so far with the service. Would definitely recommend Ed to future buyers. More

The salesman hung up the phone We were choosing between a couple of brands and made an appointment with Stan for a test drive. It was an average experience. The route was on small s We were choosing between a couple of brands and made an appointment with Stan for a test drive. It was an average experience. The route was on small streets behind the dealership, no opportunity to test the speed. When asked about a specific color combination, Stan said that if it was not in stock in one of two dealerships he works with, it would be virtually impossible to get, and quickly got frustrated that we were not accommodating his options. We made a deposit same day in the next dealership for a car of another brand, still waiting on the financing options to finalize it. Next day Stan called, and the second I mentioned that I made the deposit, he said "Good luck with that" and hung up the phone. We are a family with two cars, just saying. I chose one, does not mean we are finished. But there is no chance in xxxx we are coming back to Palisades Mazda after this conversation. Had a strong feeling that we were labeled "low chance" from the get-go and Stan "adjusted" his attitude accordingly. For how much we pay for these cars, no self-respecting person would tolerate an attitude from a salesman. Good luck with that. More

Great experience with a New car purchase Purchased a new Mazda 6 from Palisades Mazda last month and had a great experience. I liked that they did not play any games. Stan went over all the n Purchased a new Mazda 6 from Palisades Mazda last month and had a great experience. I liked that they did not play any games. Stan went over all the numbers cost, fees, incentives etc so I understood the transaction. It was an easy no pressure purchase and we are enjoying the new car. More

Ed provides excellent service! Bought my Mazda last week, and Ed was very helpful. He walked me though every step of the way. He made the purchase painless and simple. I was able to Bought my Mazda last week, and Ed was very helpful. He walked me though every step of the way. He made the purchase painless and simple. I was able to pick up my car very late in the day, and he waited for us, despite the fact that it was already close to end of his shift. I would totally recommend that future customers work with Ed when purchasing a Mazda at this location. More