Palisades Mazda

My husband and I bought our first car at Palisades Mazda a few weeks ago and were fortunate enough to work with Ed Grayon there. He was attentive, knowledgeable and took time the time to understand what we a few weeks ago and were fortunate enough to work with Ed Grayon there. He was attentive, knowledgeable and took time the time to understand what we were looking for (not to mention full of general life wisdom!). We never felt rushed or pressured throughout the process. From the route he chose for our test drive to helping with the financing to spending time going through each and every feature of our car with us, he was great to work with from start to finish. Would highly recommend Ed and the entire team at Palisades Mazda! More

My experience at Palisades Mazda and working with the salesman, Ed Grayon, was a pleasure. I was treated with respect and communication was easy. I would highly recommend this dealership. salesman, Ed Grayon, was a pleasure. I was treated with respect and communication was easy. I would highly recommend this dealership. More

Bought an amazing 2017 Mazda3 six speed manual with only 20K miles at a great price during COVID shutdown—and it could not have been more easy and smooth. Best car buying experience EVER. Brother and sister 20K miles at a great price during COVID shutdown—and it could not have been more easy and smooth. Best car buying experience EVER. Brother and sister team Jaime and Jake Robinson were so, so great and car delivered to my doorstep. One stop shopping for everything for NYS taxes and registration with GREAT warranties and extra great financing rates! More

I leased a Mazda 3 from Palisades Mazda from sales rep Leon Amiel. He secured a great deal for me and made the process a breeze, hassle free and I might add enjoyable! I thank him for a great experience a Leon Amiel. He secured a great deal for me and made the process a breeze, hassle free and I might add enjoyable! I thank him for a great experience and I highly recommend him and this dealership if you are in the market for a new Mazda! More

For Sales - Chris Kinder all the way. He's courteous, knowledgeable, passionate, kind, and always went out of his way to make the car buying experience exceptional. The man plays zero gam He's courteous, knowledgeable, passionate, kind, and always went out of his way to make the car buying experience exceptional. The man plays zero games, keeps it honest, and always follows up on everything he says he will - a rarity in the business (based on experience). Beyond a doubt, I would recommend him to anyone. I bought used, and look - buying used is always going to be a gamble. I know that going in, and I know that buying CPO at least comes with a warranty that makes you feel safer driving off the lot. When the car had a handful of issues, they took it right back and gave it back to me as fast as they could. And to me, that's all you can ask for from a dealership. Them standing by their product, and doing their best to keep you on the road is more than enough to earn my business and praise. I want to thank Juan in service as well, for coming in off hours and on his day off to get the job done. More

Ever since I leased my 2017 CX-5 I have had nothing but great experiences bringing my vehicle in for it’s routinely maintenance. Kathy, John and the whole crew have been nothing but helpful and professiona great experiences bringing my vehicle in for it’s routinely maintenance. Kathy, John and the whole crew have been nothing but helpful and professional. I have had nothing but positive experiences here and my mind is at ease knowing they will take care of me every time I go in!! More

Highly recommended I was very lucky to have Ed Grayon as my salesperson. No pressure, no fancy footwork, simple explanation of the features and cost of the car. His cl I was very lucky to have Ed Grayon as my salesperson. No pressure, no fancy footwork, simple explanation of the features and cost of the car. His clarity, knowledge and pleasant manner put me at ease. Like many people, I find buying a new car a daunting experience, despite the research I do beforehand. I was inundated by emails and phone calls from many dealers. I needed a dealership and salesperson I could trust. It was easy to put my trust in Ed. I picked up the car today and he spent a good hour explaining the features. I had confidence in his extensive knowledge of the vehicle and was calmed by his patience. It's such a pleasure to work with someone who knows his product inside and out, and who respects his customers. He'll treat you like family. The entire process was smooth and flawless. John Stillman in finance was easy to work with, knowledgeable and no pressure. More

Lucky me ! My salesman was Jake Robinson and he is the absolute best! Super Duper honest, friendly knowledgeable and professional. My only regret is that I had only one car to lease I wish I could go back absolute best! Super Duper honest, friendly knowledgeable and professional. My only regret is that I had only one car to lease I wish I could go back just to deal with him again! He exceeded my expectations and literally blew my mind More

The worst dealership I’ve ever been to, I brought my car into these guys and the communication I had with the service advisors was terrible , they waisted my time and money. I gave them my problem and issue into these guys and the communication I had with the service advisors was terrible , they waisted my time and money. I gave them my problem and issue and they completely ignore it and made me buy parts that had nothing to do with my issue on my car , I was told to pick up my car because the issue was fixed and the next day I was left stranded in the cold because my car had the same issue , when I tried to contact the service manager he refused to answer my phone calls , so I reached out to the general manager and he proceeded to give me the run around until I had to personally visit him and when I finally got both the service manager and the general manager into the same room they both said it was my fault because they couldn’t fix the problem which was as simple as removing an alarm system. They told me they had a 15 year electrical technician on my car but how is it that he wasn’t able to figure out how to disable an alarm system , meanwhile I had to figure out how to take it out myself 390$ dollars down the line after then ripped me off for my money and refused to give it back. I’ve never been to a dealership and dealt with this amount of unprofessionalism before, both service manager and GM were trying to argue with me and discredit my knowledge. The reason I brought my car to Mazda is because I wanted to let professionals work on my car and it was a waiste of time More

honest salesman everyone has car salesman stories heres a great story for the new year ed grayon at palisades mazda . i recently returned my mazda from lease and everyone has car salesman stories heres a great story for the new year ed grayon at palisades mazda . i recently returned my mazda from lease and since im downsizing i was not upping to a new car ed took care of me like i was family,even though he wasnt making a penny on the transaction and then offered to take my plates back for me saving me a half a day out of work thx ed you are a special guy use this guy he deseves your buisness More