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Palisades Mazda

Nyack, NY

4.7
509 Reviews

115 Route 59

Nyack, NY

10960

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Showing 509 reviews

February 07, 2022

I've bought and leased quite a few cars in my life and never had I went through the process from beginning to end with no addons or issues and this experience at palasades mazda was flawless. Jaime,kervon More

by Tony N
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Robinson, kervon,nelson,Emu.
Feb 07, 2022 -

Tony N responded

Please thank everyone that i mentioned again for me! Awesome experience! Tony N.

October 25, 2021

My initial phone conversation with this dealer was with Lauren M. who was very pleasant and always available. My Sales Consultant was Joe F. who I really enjoyed working with. He didn’t come off as “salesy More

by Jaysen E.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McDevitt,Joe Fasano,Emu Karim
August 21, 2021

I dealt with Mike Boylan and we were speaking for over a month via email phone. Mike was transparent throughout and as soon as my car arrived he informed me. When I got to the dealership, everything went as More

by Bgoldwa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Boylan
Aug 23, 2021 -

Palisades Mazda responded

Hello! We are so happy to hear Mike gave you the confidence you needed to buy your Mazda. We look forward to serving you in the future, drive safe and congratulations!

May 02, 2021

Ed Grayon was my sales consultant and he was absolutely phenomenal. He was patient although we were somewhat undecided with what we were going to do and a bit unorganized but he helped us through every ste More

by 123e90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Grayon
May 04, 2021 -

Palisades Mazda responded

Hello! We're happy that you had the chance to work with Ed, who is a true professional! He's a great active listener, is honest, and transparent throughout the process. He is a great person to help align things and keep the process organized and liner. We appreciate that you've given us a review and that you recommend Ed to others! If there is anything else that we can do for you and your vehicle, please don't hesitate to call us and ask any question you may have! Take care, stay safe, and we'll see you next time!

April 23, 2021

Chris Kinder is a true dedicated professional. Be sure to ask fir Chris you will not be disappointed. My wife and I just picked up our third in a row CX-5 from Chris. Excellent product knowledge, communicati More

by billwhited
Recommend Dealer
Yes
Employees Worked With
Emu Business manager , Frank Benedict
Apr 23, 2021 -

Palisades Mazda responded

Hi Bill! Congratulations on your next Mazda CX-5! It was truly wonderful getting to read your review and it put a smile on our faces! We appreciate all the high praise that you have for Chris, Frank, and John! They are all dedicated to creating pleasant experiences, whether they are in our sales or service departments. They want to take care of your vehicle needs and are always looking for opportunities to go above and beyond! We encourage you to get in touch with us if you or your wife have any questions or concerns about your CX-5! Please take care, stay safe, and we're already looking forward to your next visit!

Apr 23, 2021 -

billwhited responded

Thanks very much for your follow up. Of course I also had phone calls from Frank and Chris. Best regards to all, Bill

April 09, 2021

I bought a CPO Mazda CX-3 from Ed Grayon and was very happy with the whole experience. Never felt uncomfortable or pressured at any time. Everyone was very friendly and helpful, and I love the car. More

by Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Grayon
Apr 09, 2021 -

Palisades Mazda responded

Hi Guy! Congratulations on your Certified Pre-Owned Mazda CX-3! We're so excited for you to enjoy driving the CX-3! We're happy that you had the opportunity to work with Ed, who is a well-rounded professional! He knows how to remove the stress from the experience and we're grateful to have him on our staff! We're glad you love the car! We encourage you to get in touch with us if there is anything else that we can do for you and your CX-3! Please take care, stay safe, and we'll see you next time!

March 25, 2021

Shady, service department doesn't want to fix issue covered under warranty, trying to push for warranty to expire. Todd Finley service director is a lier and will never call you back. More

by Donquiote60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Todd Finley
March 24, 2021

We have just purchased a CPO CX-5 through Palisades Mazda and the experience was a pleasant one. Our salesperson, Ed Grayon, was great to work with. There was complete transparency in the pricing of the vehi More

by Chris K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Grayon
Mar 24, 2021 -

Palisades Mazda responded

Hi Chris! We appreciate all the kind words and the glowing review! We're glad that you had the opportunity to work with Ed, who is a true professional and is dedicated to maintaining the relationships that we have with our customers. He is happy to answer any questions you have, no matter the difficulty, and will always search for the best deal possible. Ed and our staff welcome everyone that walks through our doors, whether they are a new or returning customer, to the Palisades Mazda family and our community. We understand the stress and emotion that comes with purchasing a new vehicle, so we do all we can to accommodate you, ensure your safety with sanitizing procedures, and make everything smooth. Please don't hesitate to reach out to us if there is anything else that we can do for you and your vehicle! We would be happy to help! Take care, stay safe, and we're looking forward to seeing you at your next visit!

December 02, 2020

If you are looking for a Sale Representative and dealership that will treat you right, Ed Grayson of Palisades Mazda in Nyack is who you want to work with. I came to Ed after feeling that I was be More

by sunshinenjl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Grayson and Andy Gorran
Dec 04, 2020 -

Palisades Mazda responded

Hello! Thank you for leaving us this incredible review and for telling others about your experience! While we're sad to hear that you had that experience with Wayne Mazda, we are happy that it was the catalyst for you coming to work with Ed and Andy! Ed is fantastic! He listens to what you need and want in a vehicle, patiently answers any questions, and is responsive if you have concerns or issues with the vehicle. Congratulations on your 2017 CX-5! We're excited for you to make many memories in it! Please get in touch if you do have any further questions or concerns about your CX-5! Even though you are coming from New Jersey, we are only a phone call away! Take care, stay safe, and Happy Holidays! We can't wait to see you next time!

October 31, 2020

100% Satisfied! 5 Stars! +++ Edgar Grayon puts the 100% Satisfied! 5 Stars! +++ Edgar Grayon puts the customer’s needs first. He cares and goes above an beyond. He was patient and followed through wi More

by Sesinando Cacoilo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edgar Grayon, Frank Benedict
Nov 02, 2020 -

Palisades Mazda responded

Hi Sesinando! It's awesome to hear that you had the opportunity to work with Edgar, Emu, and Frank! They all know how to take the stresses out of the car buying process! You are definitely part of the Palisades Mazda family, as is everyone else that walks through our doors! If you have any questions or concerns about your vehicle, we would be happy to help! We are only a phone call away! Please stay safe and take care!

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