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Palisades Mazda

Nyack, NY

4.7
509 Reviews

115 Route 59

Nyack, NY

10960

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Showing 509 reviews

May 19, 2023

The service manager was very nice he listened to what I needed and he took care of it. More

by Andrew Villani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Abramson
May 31, 2023 -

Palisades Mazda responded

We appreciate your kind words about our hard working team. Your recommendation means the world to us as it's the highest form of compliment. We have high standards when working with customers, and it's great to hear the team took such great care of you. We’re here to help if there is anything else you need.

May 07, 2023

I came here to get my 5k mile tune up and was told that it will take at least an hour and half. To my surprise after an hour it was done. The quickness and efficiency is amazing. Kudos to john for the gr More

by y
Recommend Dealer
Yes
Employees Worked With
john
May 09, 2023 -

Palisades Mazda responded

Hi Y, We appreciate your kind words about our hard working team. Your recommendation means the world to us as it's the highest form of compliment. We have high standards when working with customers, and it's great to hear the team took such great care of you. We’re here to help if there is anything else you need.

May 01, 2023

I hadn’t purchased a car in fifteen years. So I started to research many manufacturers and dealers. It was a difficult process, especially after the horrible stories about many customers bein More

by Steve M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emu Karim
May 02, 2023 -

Palisades Mazda responded

Hello Steve M! Thanks for visiting us, we are so glad you had a pleasant experience. We are glad you had the opportunity to work with our team. They are dedicated to excellence in your journey to buy a car. Of course, if you have any questions or concerns about your Mazda, we are only a phone call away! Please don't hesitate to get in touch with us. Take care, stay safe, and we're looking forward to seeing you next time!

April 29, 2023

Just contacted Palisades Mazda about an email received. I was transferred to Frank the Senior Manager who had an attitude and was short tempered. It seems customers service is only valued when you’re spend More

by CRM Cultured
Recommend Dealer
No
Employees Worked With
Frank Benedict
May 01, 2023 -

Palisades Mazda responded

Hello, thank you for reaching out to us. I’m very sorry to hear about your recent service experience at our dealership. As you can imagine, this feedback is very concerning to me. I’d be happy to speak with you, please email me the best number and time to call you directly. I look forward to speaking with you. With service in mind, Rich Barry General Manager RichBarry@ThePremierCollection.com 845-249-8712

April 28, 2023

You guys are terrific. Never had such good sales service. You treated my husband and I with so much patience and my husband and I were impressed with our salesman’s knowled More

by Donna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emu, financial rep., Delvi Perez, sales and lease rep. , Frank Benedict
May 01, 2023 -

Palisades Mazda responded

Hi Donna, We appreciate your kind words about our hard working team. Your recommendation means the world to us as it's the highest form of compliment. We have high standards when working with customers, and it's great to hear the team took such great care of you. We’re here to help if there is anything else you need.

April 22, 2023

Everyone is friendly & professional. Nicole & John are awesome! It was absolute pleasure doing business with them. More

by Riollano187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole, John & Nick
April 20, 2023

Palisades Mazda is your one-stop shop for anyone's automotive needs. Customers, both potential and current, are most important. The staff gives and explains all available options and leaves the decis More

by Kim J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chioke Jeffries, GRAZIA BUETI, Jeremy Abramson, Frank Benedict, Eric Schmitt , Mikayla Querfeld, Master TPC
Apr 20, 2023 -

Kim J responded

The staff is wonderful as a result of efficient Management skills.

April 19, 2023

Mel is fantastic! He picked up the vehicle and delivered back after service! Thank you! Ernest More

by kestrelman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
GRAZIA BUETI, Jeremy Abramson, Frank Benedict, Eric Schmitt , Mikayla Querfeld, Master TPC
April 15, 2023

Excellent service. .easy process! Worked with Chris Kinder. Just picked up my new car and love it! More

by Dana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Kinder, Frank Benedict
Apr 17, 2023 -

Palisades Mazda responded

Hello Dana! Thanks for visiting us, we are so glad you had a pleasant experience. We are glad you had the opportunity to work with our team. They are dedicated to excellence in your journey to buy a car. Of course, if you have any questions or concerns about your Mazda, we are only a phone call away! Please don't hesitate to get in touch with us. Take care, stay safe, and we're looking forward to seeing you next time!

April 13, 2023

I have been taking my Mazada 3 there since I bought it in 2018 and the service has been great. So much so that I bought my Rogue in for inspection! More

by Wright02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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