Page Toyota
Southfield, MI
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The dealership is good. The service is great! Lorenzo Amos is awesome!!! When I take my truck to the dealership/Lorenzo, I know it’s in good hands. As a woman, I don’t feel like I’m being cheated and or Amos is awesome!!! When I take my truck to the dealership/Lorenzo, I know it’s in good hands. As a woman, I don’t feel like I’m being cheated and or completing unnecessary work. This gives me a peace of mind! Page is looking for customer satisfaction over the dollar. Thanks Page, thank you Lorenzo! You are a gem!!! More
Very disappointed in their service department. Lorenzo was courteous and professional but it went down hill from there because he was misinformed by whichever mechanic he spoke with. my Trunk release cabl was courteous and professional but it went down hill from there because he was misinformed by whichever mechanic he spoke with. my Trunk release cable had broken when I pulled the interior lever. It was explained upon arrival and they confirmed it very quickly, basically upon observation. They called me about 40 minutes after I dropped off the car. I was informed it would cost $534 to fix it but it would take several days to get the part so I went back to pick up the car. They handed me a bill for $212 of which $160 was the initial portion of labor (they didn’t do squat) plus the part. . Since no work was done I was not expecting to pay that much especially since they couldn’t fix it for several days. I canceled the part order but still had to pay the $160 for nothing which annoyed me. I asked Lorenzo if they could just repair the latch and I would just use the FOB to open the trunk. He went to ask a mechanic who told him it couldn’t be done. I paid the bill, left and ended up calling another Toyota dealership (Suburban in Troy), asking them if they had the part. They said it was actually on BACK order with no ETA, questioning how Page could possibly get it as soon as they said. I asked if they could possibly repair the latch so I could close the trunk and just use the FOB. They said yes and they could do it today. I dropped it off and within 15 minutes they called me saying it was done. There was NO CHARGE. Guess which dealership will get my future business going forward? More
Excellent service, very professional, and knowledgeable, Kept me up to date with progress of my repair. Car looked fabulous when I picked it up. Employees were very friendly!!! Kept me up to date with progress of my repair. Car looked fabulous when I picked it up. Employees were very friendly!!! More
Courteous, friendly staff. Highly recommend this dealership. Our used Prius has had zero issues, in 4 years! Unlike our Chevy vehicles! W dealership. Our used Prius has had zero issues, in 4 years! Unlike our Chevy vehicles! W More
George in the body shop was phenomenal. He provided the information I needed to know for the work my car needed. When I picked up my vehicle, it was better than I anticipated. I highly recommend the body s information I needed to know for the work my car needed. When I picked up my vehicle, it was better than I anticipated. I highly recommend the body shop at Page Toyota. More
I had a wonderful experience of trading in my vehicle, and getting a new one. The Internet sales manager greeted me along with my sales rep. Page Toyota made everything so easy and smooth.I will definitel and getting a new one. The Internet sales manager greeted me along with my sales rep. Page Toyota made everything so easy and smooth.I will definitely purchase another vehicle from page Toyota. More
I have been a customer of Page Toyota for at least 25 years!! Natalie and her staff are trustworthy, knowledgeable and provide the personal care that keeps me coming back. They’re the best!! years!! Natalie and her staff are trustworthy, knowledgeable and provide the personal care that keeps me coming back. They’re the best!! More