Page Toyota
Southfield, MI
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Absolutely unbelievable experience! I purchased a vehicle out of state and had it shipped. So during the process I received info from Page Toyota and Sandy Topper on maintenance of the I purchased a vehicle out of state and had it shipped. So during the process I received info from Page Toyota and Sandy Topper on maintenance of the vehicle and any potential issues - he mentioned a scratch on the screen that did not affect performance. I had the vehicle shipped and as soon as I had the vehicle delivered, the driver gave me pictures of body damage he noticed when picking up the vehicle! You can tell from pictures they attempted to fix but THIS WAS NOT DISCLOSED TO ME! No mention whatsoever in this entire process that the vehicle had some damage and was "fixed". I reached out to Page Toyota to ask why I was never notified about this and what could be done to remedy and the response was "we believe the Jeep was in acceptable condition and are not responsible and believe we were not deceitful" First, deciding whether a vehicle is in acceptable condition should be something decided between both parties, so the damage should have been disclosed. Second, believing you are not deceitful is also subjective because since you already knew about the damage and decided among yourselves that you did not want to share....I believe that is very deceitful. The car also showed up without being cleaned inside at all and had sticky substances on the dash and inside doors and inside middle console and clearly was just not cleaned at all after someone purchased and had shipped. Just extremely awful service. This was extremely an extremely shady deal full of deceit and not caring about taking care of the customer in any capacity. Just seal the deal and move on, especially someone out of state. I attempted to remedy and give every opportunity to help and come to a solution before sharing any information online but this now has to be shared. Don't believe all the reviews posted in order to drive up ratings - this group only cares about their numbers and will move on from you immediately and not help. I am extremely disappointed and hope others take caution! More
My experience with this Toyota Dealership was “WONDERFUL”!🥰 I brought my car in for a service check! “ALL” of the employees were polite & said “Good Morning”! My Advisor, Ansley Smith” w “WONDERFUL”!🥰 I brought my car in for a service check! “ALL” of the employees were polite & said “Good Morning”! My Advisor, Ansley Smith” was especially knowledgeable & friendly & polite!🥰 The Dealership was very “clean” inside & out! The restroom was very sanitary! The “ONLY” negative thing was a “chair” in the “large” waiting room that was “worn-out” & you could see all of the stuffing material coming out!😡. “That “chair” should be removed & replaced or repaired! (Just being honest)……. Gloria More
My relationship with Page Toyota of Southfield goes back to 2012 and I can honestly say that they deliver excellent customer service. I have been totally satisfied at every interaction from oil changes to to 2012 and I can honestly say that they deliver excellent customer service. I have been totally satisfied at every interaction from oil changes to my recent collision repairs. The staff is some of the best people in the business. Well done Kyle, Lorenz and George! More
I have never received anything less than EXCELLENT SERVICE from Page Toyota. I have purchased my last four Toyotas from another dealership. I was able to get a better deal on my current Toyota at Pa SERVICE from Page Toyota. I have purchased my last four Toyotas from another dealership. I was able to get a better deal on my current Toyota at Page. They are further from me than the other dealership. For service I have went to my closer dealership & am not happy there anymore. I always end up going further to Page to get things done right. They never give me the runaround or put me off. From now on, I will not put myself through the headaches of going locally. Page will get all of my service from now on. My salesman was very pleasant . I have recommend him to others. The service department is faster than the other dealership & I’ve never had to return to have issues addressed. Save yourself any headaches, GO TO PAGE TOYOTA . They will not disappoint. More
they tell you one price, then change it to a higher price, Don't even try to help you. playing games with people. way to expensive. would never recommend to any one. dealership dishonest. price, Don't even try to help you. playing games with people. way to expensive. would never recommend to any one. dealership dishonest. More
Great service. Amos went up and beyond to service Me. That why I all way bring my car to Page. I have been dealing with Page since 1978. I buy my car only from Amos went up and beyond to service Me. That why I all way bring my car to Page. I have been dealing with Page since 1978. I buy my car only from Page. More
I’m a car salesman and I know my fair share of bad service advisors and techs personally Doug (Master Tech) is the best. I bought my 2020 Supra there and always bring my vehicle there for any servi service advisors and techs personally Doug (Master Tech) is the best. I bought my 2020 Supra there and always bring my vehicle there for any service needs. Very knowledgable and a pleasure to work with. He’s not afraid to come out to speak to the customer to get a better understanding of what the customer is experiencing and open to suggestions/feedback. I trust them with all my work. Lorenzo Amos is the best Advisor hands down. The man hustles and always provide great service! I even know customers that come to my dealership and know him well for his service. Both of these guys are assets that bring value and a reason to come to Page. More