Page Toyota
Southfield, MI
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Kimberly's friendly and convincing voice persaused me to stop by the dealership. Once we met and shook hands, I knew I made the right decision to come for a visit. I left with a smile on my face and a new f stop by the dealership. Once we met and shook hands, I knew I made the right decision to come for a visit. I left with a smile on my face and a new friend. Thanks Kimberly for everything, I already posted your name and location on facbook so others might have the same exciting experience I had with you and the Page Toyota Family. Oh! by the way, I LOVE MY RAV4. The test drive was also convincing, but you and your awesome personality made a great impact on my purchase. Thanks!!! Audrey Strong P.S. See you soon on my next purchase. lol More
The question why- My reasons for not recommending this dealer- Every feel leary going to buy a used car from the a dealer? Due to some favorable reviews, I thought I'd see what stock they had. I've been dealer- Every feel leary going to buy a used car from the a dealer? Due to some favorable reviews, I thought I'd see what stock they had. I've been to 9 dealers that sell Toyotas and Hondas in Southeast Michigan. I checked online and saw two Toyotas for sale. By the time I got there, one was sold. The other was ok and when I asked Fred- the sales rep. about the 12,100 price on it. He said I could have it for 11K and some change. I test drove it and noticed it pulled to the left. I checked out the moon roof, it only opened a few inches. He said, "Not a problem we will fix them." I asked about other Camrys and he had no more, but had a 2003 Lexus Sedan for $10,000. I figured ok, I drive it and as he steered me toward it. I put the key in and the battery was dead. He jumped it and I agreed to test drive it. He went along and the driver's wjper arm was misaligned somehow. He said they'd fix it. I made some calls- checked on insurance, repair cost, etc. while I was waiting and he said if I put up good faith money $100.but he said other people up $200. I didn't and he said he would have the Camry's moon roof and steering fixed. I gave him a check. By next morning- they called and those items were fixed. I also told him I would send my mechanic out to look at the car before I decided to buy it. He agreed and my mechanic looked the car over but related the Camry's battery was leaking, belts and hoses were cracked and there was damage to chasis from an accident Fred said was very minor but affected the steering when he drove the car and it hadn't been fixed. Fred also quoted a $224 dollar document fee added to the price, in addition to the tax and license. He said perhaps the manager could adjust it when I bought the Camry . I just bought another car from a dealer 6 months ago and that was not part of the transaction, but I understand that is a business practice that occurs with dealers. As I work out of the area, I came back the next day after mechanical inspection and decided to go elsewhere. I told them, my mechanic who inspected it decided it wasn't a very good deal, so I just wanted my check back. To his credit, Fred gave me the check back. I left and Sean called me moments later inquiring why I didn't by the car. I told him the Carfax reported accident was minimized by his salesman and they would offer a warranty for additional money, but I told Sean I wouldn't buy a car that needed more work immediately especially when not advertised "AS IS." He immediately defamed my mechanic as him being just a kid not knowing anything about cars. Actually my mechanic owns two garages, is a certified mechanic and nearly 40 years old and has been working on car since he was a teen. Ever notice how outraged sales folks are when you call them out on their stuff? Instead they complain about my mechanic or me. All they had to be was up front and say we are selling these cars " as is"and make a full disclosure of anything that is wrong with the car. Just like with real estate. Then the consumer can decide. I suggested to Sean, he should show his staff the film, "FLYWHEEL." As for me, I didn't buy a car, but I got an education today. - Tim More
I initially contacted the internet sales department, Crystal and Steve were very easy to work with and went out of their way to earn my business. Once in the dealership to pick up the vehicle, they had Crystal and Steve were very easy to work with and went out of their way to earn my business. Once in the dealership to pick up the vehicle, they had everything prepared upon my arrival. The sales manager and finance manager were very easy to work with when I arrived. As an internet shopper, I had contacted several dealerships looking for a specific Tacoma, several of them had what I wanted in several states, but Page Toyota was BY FAR the best to deal with. I would recommend them. More
I was in the market for a Toyota. I went there to see a car and the pre-owned manager was very rude, errogant, and think he know it all. He tried to be very smart on me. Worst of all, he raised the car onl car and the pre-owned manager was very rude, errogant, and think he know it all. He tried to be very smart on me. Worst of all, he raised the car online one thousand just after we left. Don't know why, although the car has been in the market for 6 weeks and they reduced it one time to sell faster. Very dis-honest. I never been looked down upon as I felt when I was there. I've been treated like a queen previously when I bought my current Camry. More
I leased a new Highlander from Page Toyota and couldn't have asked for a better experience. My husband and I frequently take weekend trips with our family and dogs. We needed something that was affordabl have asked for a better experience. My husband and I frequently take weekend trips with our family and dogs. We needed something that was affordable and comfortable for us. Our salesperson Colleen was great, she was patient and with a few questions she knew which vehicles would work for us. Once we decided on the vehicle her and the manager Jason worked out a price that fit our budget. We are so happy with our new car and the service we received at Page Toyota. I will recommend anyone I know to Page. More
The Page group I have mentioned above plus Mr. Page himself have teated me like I'm a family member. They have shown me so much RESPECT,CONSIDERATION,CORDIALITY,COURTESY,HOSPITALITY,KINDLINESS,PATI himself have teated me like I'm a family member. They have shown me so much RESPECT,CONSIDERATION,CORDIALITY,COURTESY,HOSPITALITY,KINDLINESS,PATIENCE,SERVICEABILITY,THOUGHTFULNESS,UNDERSTANDING,EXTEMELY FRIENDLY AND HELPFUL. ADD TO THAT THEY HAVE BEEN EXTEMELY FAIR ON PRICING ITEMS I NEED TO HAVE FIXED ON MY CAR.I KNOW FROM PAST EXPERIENCES THAT DEALERSHIPS SEEM MORE EXPENSIVE THEN OTHER PLACES. BUT SO FAR I HAVE GIVEN GOOD PRICES AND EXCELLENT SERVICE AND WORK THAT HAVE BEEN DONE ON MY CAR. I HAVE THE UTMOST CONFIDENCE IN REFERING PAGE TOYOTA TO ANYONE KNOWING HOW GREAT EVERYTHING IS THERE. More
After calling around to 3 different dealerships, I finally called Page Toyota and talked to Colleen Paige. Colleen was straight forward and honest (unlike the other 3 dealers). Upon arriving Colleen s finally called Page Toyota and talked to Colleen Paige. Colleen was straight forward and honest (unlike the other 3 dealers). Upon arriving Colleen showed me the exact Camry we talked about on the phone (not a bait and switch) and the price was exactly what she told me as well. After finishing the paperwork the dealership manager Mike Gardner stopped by to make sure everything was going ok and thanked me for my business. From beginning to end, everything was smooth and I am very satisfied, I will defiantly refer Page and Colleen to anyone I know looking for a vehicle. More
I've dealt with Page Toyota for 4 or 5 leases now, and have ALWAYS found them to be honest, forthright and committed to my satisfaction, first with Linda Calloway (hope you're enjoying your retirement!), have ALWAYS found them to be honest, forthright and committed to my satisfaction, first with Linda Calloway (hope you're enjoying your retirement!), and now with Colleen Paige. The sales department has always worked to get me the deal I wanted, even going so far as bailing me out of a bad deal with another dealership a few years back (yes, with $). The service department always delivers faster than promised, and has steered me away from repairs I thought I needed and didn't. The only quality/warranty issue I've ever dealt with on a Toyota was a jammed CD player, which they simply pulled/replaced in five minutes. Working with Page Toyota has always been a pleasant experience, which is not something I'd say about any other dealer I've worked with! More