Page Toyota

Excellent customer service delivered by Mr. Farook Antoine Mr. Farook Antoine delivered a genuine service and did above and beyond his duty to get me approved to get the new Camry 2017. He spent almost full da Mr. Farook Antoine delivered a genuine service and did above and beyond his duty to get me approved to get the new Camry 2017. He spent almost full day trying to get the lease approved but the bank refused. With a cooperation of Mr. Antoine and his manager/supervisor and after making several phone calls to the bank, I could get the approval and got the lease. Thank you all for your efforts and professionalism, my family and I look forward to lease/buy cars from this dealership in the future. Keep up the good work. Shirak and Selva Francis More

Worked out in the end, Fred was awesome ************************* UPDATE ********************************** I originally posted a 1 star review due to reasons below, if you check my origi ************************* UPDATE ********************************** I originally posted a 1 star review due to reasons below, if you check my original review. But FRED (my salesman), SEAN (the manager), and JOHN (independent mechanic). These 3 guys went above and beyond to resolve any issues I have had with the dealership and their service department. Both Fred and Sean reached out to me after they found out about all the issues I was having. They weren't able to negotiate anything with their service department, so they hooked me up with an independent mechanic instead, which is near the area (Advance Auto Center), and they spoke with John the owner/manager. They were able to fix all the problems on the car at no cost to me ($1,400 worth of repair), that is also because I have purchased an extended warranty for the car. Needless to say, I was a very happy man after that. I honestly believed both Fred and Sean deserve a raise for what they did and how they handle their customers, they turned a horrific situation into something more manageable. I definitely recommend buying a used car from Fred, but make sure to also purchased their extended warranty, it'll be worth it in the long run, trust me from my experience. But I'm still deducting a star because of the experience I had with their service department, they need more training on how to handle situations like this. ********************** ORIGINAL REVIEW *************************** First off, let me start by saying that the sales department for used cars is top notched. Fred helped me out on getting a car on the very same day. He took care of us like family throughout the whole process. I purchased a used 2013 cadillac ATS, although i have to get financing through my university because of the better rates, Fred still did his best to get me financed through their banks. With that being said the rest of my experience was a horrific nightmare. Not even a month after my purchase, the car had already started breaking down, and in under that month I have made several trips to their service department, on which they just turn me away saying they could not do anything about it. On the first week, some of the light bulbs started not to work, and they said that they don't have those type of bulbs, so i had to get them fixed out of my own pocket. Then the brakes started making loud noises when braking and the wheels also make noises when accelerating. And guess what! Again the service department told me that I have to get the brakes and tires changed out of my own expense. Then here comes the biggest issue, within just over three weeks of driving the car, the engines keeps over heating, it turns out that there was no coolant on the reservoir and that there was a very tiny leak coming from under the car. After filling it up with coolant, I observed it for few days and the reservoir is still almost full, and there was only few drops of leak coming from under the car. Meaning, that it already has this issue even before i bought the car, there is no way that it went through that whole tank of coolant within just few weeks. Either they failed to inspect for any leaks or they haven't topped-off of the coolant before it was sold to me. Now the car doesn't even run properly, it shakes during idle and it won't even accelerate without stuttering. And so just like the other times they told me that i'm all out of luck because they only handle toyotas and not cadillacs. If that's the case then why sell other branded cars if you only deal with toyotas. With that being said, it's absurd that after shelling out over $19k on a car, you'd expect that the car will last at least a year before any major breakdowns. This one didn't even last a month. I would also understand that they can refused me service if i bought the car months after. This was just weeks old for crying out loud. And it also shows it comes with a month warranty on the sticker on which they didn't even honor. In short, i'm out of $19 grand after driving the car for only 3 weeks. More

Customer at Page Toyota for nearly 30 years I recently leased a 2017 Corolla with sales person, Colleen. She has been my sales person for many years, and she is always friendly, thorough and ef I recently leased a 2017 Corolla with sales person, Colleen. She has been my sales person for many years, and she is always friendly, thorough and efficient in working out the details of my lease. The service provided by Kristee Lee in Finance, as always was quick, efficient and thorough. I love working with this dealship because of their excellent, friendly service. Gerri S More

Best Car-buying Experience Ever! Paige Toyota was the 3rd Toyota dealership I visited in my quest for a 2017 Prius over the last few weeks. From Dominica's informative replies to my Paige Toyota was the 3rd Toyota dealership I visited in my quest for a 2017 Prius over the last few weeks. From Dominica's informative replies to my email queries, to Colleen Paige's concise and pleasant explanations when I came to discuss buying a new 2017 Prius with my trade-in, to completing the purchase, everyone there was a pleasure to work with. Colleen arranged for the very car I was interested in buying to be available the next day, gave me a terrific deal not only for the new car but also on my trade-in, and took extra time to explain the car's new technology. In short, she completed everything thoroughly and seemingly effortlessly. I will happily recommend Colleen Paige and Paige Toyota again and again! More

Excellent Customer Service We bought a 2017 Tundra and everybody went kut of their way to answer my numerous questions. At the end i drove away feeling i had recieved a fair pri We bought a 2017 Tundra and everybody went kut of their way to answer my numerous questions. At the end i drove away feeling i had recieved a fair price on our ne truck and a decent trade in price on thr old one. Farook Antoine was our sales rep. He did a great job assisting us. My wife bought s Rav about 3 years ago with a service plan. The service department has always treated her very good which was one of the deciding fax fits to make another purchase. More

Great Experince I recently purchased a Toyota RAV4 from this dealership with the help of Colleen. I was very impressed by the customer service! She was able to work w I recently purchased a Toyota RAV4 from this dealership with the help of Colleen. I was very impressed by the customer service! She was able to work with me to find a great car at a good price. I would have zero hesitations coming back here. More

Worth the drive I recently purchased a 2017 Toyota CamryXLE from Colleen Paige at Page Toyota. I live in Ann Arbor with easy access to several other Toyota dealers. I recently purchased a 2017 Toyota CamryXLE from Colleen Paige at Page Toyota. I live in Ann Arbor with easy access to several other Toyota dealers. I chose to return to Page Toyota because of past experience, I purchased my last car there after extensive search for a trusted dealer, My original sales person is no longer working at Page but the attention I received from Colleen was just as outstanding. We did most of the transactions through email and text, which made it easy to purchase long distance. I am once again a satisfied customer and will recomend Page Toyota to family and friends. More

First time car buyer Huge thank you to Deonta & Bill for making my first time buying a car experience a breeze. They were patient & very friendly. I was beyond nervous & h Huge thank you to Deonta & Bill for making my first time buying a car experience a breeze. They were patient & very friendly. I was beyond nervous & had no idea what expect but those two gentlemen took there time to explain everything throughly & gave me one heck of a deal. If ever visiting Page Toyota Southfield please ask for Deonta or Bill you won't regret it. More

Repaired a side body dent perfectly in only two days I took in a non-Toyota car for a rear right hand side dent repair, and got it fixed in two days. The fix is perfect, if you do not know it was damage I took in a non-Toyota car for a rear right hand side dent repair, and got it fixed in two days. The fix is perfect, if you do not know it was damaged you never know it had a big dent. Thanks to the Page Toyota has a high efficient and wonderful body shop.. More

Exceptional Service, Always! This was my first time leasing a Toyota Camry 2017! I am quite pleased with this privilege; which, was made possible by: Mr. Carmon Russell, as well a This was my first time leasing a Toyota Camry 2017! I am quite pleased with this privilege; which, was made possible by: Mr. Carmon Russell, as well as, by the Finance Department of Page Toyota! Thank you, again, Representatives of Page Toyota for your expertise in these matters! Sincerely Yours, Patricia A. Davis of Southfield, MI. More