Page Toyota

Very disappointed in their service department. Lorenzo was courteous and professional but it went down hill from there because he was misinformed by whichever mechanic he spoke with. my Trunk release cabl was courteous and professional but it went down hill from there because he was misinformed by whichever mechanic he spoke with. my Trunk release cable had broken when I pulled the interior lever. It was explained upon arrival and they confirmed it very quickly, basically upon observation. They called me about 40 minutes after I dropped off the car. I was informed it would cost $534 to fix it but it would take several days to get the part so I went back to pick up the car. They handed me a bill for $212 of which $160 was the initial portion of labor (they didn’t do squat) plus the part. . Since no work was done I was not expecting to pay that much especially since they couldn’t fix it for several days. I canceled the part order but still had to pay the $160 for nothing which annoyed me. I asked Lorenzo if they could just repair the latch and I would just use the FOB to open the trunk. He went to ask a mechanic who told him it couldn’t be done. I paid the bill, left and ended up calling another Toyota dealership (Suburban in Troy), asking them if they had the part. They said it was actually on BACK order with no ETA, questioning how Page could possibly get it as soon as they said. I asked if they could possibly repair the latch so I could close the trunk and just use the FOB. They said yes and they could do it today. I dropped it off and within 15 minutes they called me saying it was done. There was NO CHARGE. Guess which dealership will get my future business going forward? More

Everyone I came into contact with was pleasant, knowledgeable and a pleasure to deal with. Thank you all. knowledgeable and a pleasure to deal with. Thank you all. More

Fast quick service and the $25 off coupon was nice too. Rory is an awesome salesperson and an aset to your business. Rory is an awesome salesperson and an aset to your business. More

Every contact I had with Lorenzo was peace of mind . He was kind, gave info easy to understand. Always helpful was kind, gave info easy to understand. Always helpful More

Courteous, friendly staff. Highly recommend this dealership. Our used Prius has had zero issues, in 4 years! Unlike our Chevy vehicles! W dealership. Our used Prius has had zero issues, in 4 years! Unlike our Chevy vehicles! W More

George in the body shop was phenomenal. He provided the information I needed to know for the work my car needed. When I picked up my vehicle, it was better than I anticipated. I highly recommend the body s information I needed to know for the work my car needed. When I picked up my vehicle, it was better than I anticipated. I highly recommend the body shop at Page Toyota. More

I had a wonderful experience of trading in my vehicle, and getting a new one. The Internet sales manager greeted me along with my sales rep. Page Toyota made everything so easy and smooth.I will definitel and getting a new one. The Internet sales manager greeted me along with my sales rep. Page Toyota made everything so easy and smooth.I will definitely purchase another vehicle from page Toyota. More

I have been a customer of Page Toyota for at least 25 years!! Natalie and her staff are trustworthy, knowledgeable and provide the personal care that keeps me coming back. They’re the best!! years!! Natalie and her staff are trustworthy, knowledgeable and provide the personal care that keeps me coming back. They’re the best!! More

They did an oil change to my car without my permission and I had to pay $200 that’s not right! really bad service I would never go there again and I had to pay $200 that’s not right! really bad service I would never go there again More

Natalie and her team is always amazing and honest! Long time customer of 20+ years time customer of 20+ years More