
Page Honda of Bloomfield
Bloomfield Hills, MI
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Dealership has always been great - just hate breaking the bank at the service counter - sure wish they could provide some benchmark of service costs to I don't walk away feeling like I'd been taken advantage bank at the service counter - sure wish they could provide some benchmark of service costs to I don't walk away feeling like I'd been taken advantage of....i.e. need brakes and rotors, here's what 5 other local shops would have charged and here's what we charged you. Also when I take it in for a big check up if the other things they find would be presented as 1) This is a safety issue - high priority, this is an optional repair but we strongly recommend in the next 6 months you have this worked on. I had a car warrenty purchased the car from that dealership, and it showed on my check in receipt, but the charges weren't checked against that warrenty to see if they were covered until I inquired... I will go back and purchase my next car from them and continue to get the car service there. More
I gave the above rating a 5 (great) for my overall experience with them. I'm sure that Diane gets many responses and with overturn of my salesperson I may have been somewhat lost in the shuffle. I a experience with them. I'm sure that Diane gets many responses and with overturn of my salesperson I may have been somewhat lost in the shuffle. I appreciate Tammy getting back with me, as I was returning her call letting me know she had taken over my previous sales persons cliental. Overall, I am pleased with this dealership and would recommend them. More
As a Honda Bloomfield customer for more than 9 years, I appreciate their professionalism and consistently excellent customer service. I highly reccomend this dealership and have referred friends. appreciate their professionalism and consistently excellent customer service. I highly reccomend this dealership and have referred friends. More
Andy and team provide the BEST service to both their customers and vehicles. They go beyond expectations. My experiences working with them just get better and better. Much appreciated. customers and vehicles. They go beyond expectations. My experiences working with them just get better and better. Much appreciated. More
Thank you TJ and Rodney. I really appreciate both of you and looking out for me, my car, and the service that needs to be done when I can afford it. Thank you to the person/s who work on my car back in main and looking out for me, my car, and the service that needs to be done when I can afford it. Thank you to the person/s who work on my car back in maintenance. You also do a great job and I thank you so much. I have been to other Honda dealers and have not had a positive experience at all, and TJ and Rodney assured me that my home dealer, which is you, would be there for me. And you are. I so appreciate you all! More
My CRV is the second car I have purchased from this dealership. I enjoyed working with Mike while making the decision on which car to buy. I also have had positive experiences with the Service Dept, dealership. I enjoyed working with Mike while making the decision on which car to buy. I also have had positive experiences with the Service Dept, each time I've brought a car in for service. More
Tire rotation cost was twice that of the add-on price at shops I've used in the past. I had it done at Honda anyway because I had oil change coupons. I was a little disconcerted when the service individual shops I've used in the past. I had it done at Honda anyway because I had oil change coupons. I was a little disconcerted when the service individual seemed reluctant to honor my coupons which I had received from the sales manager -- stating they were only to be used for first oil changes, not for subsequent ones. He questioned why there was no note in the computer. I felt that was an internal Honda issue -- just honor the promotion without seeking explanation or justification. I simply stated that I wad unaware of Honda's internal policy for first oil changes and simply wanted to use my coupons. There was no argument, but I initially felt like it wad assumed I received those coupons dishonestly. Dr. Wall #248-881-6698, walldan@comcast.net More
I've been to your service departmen twice now. Jason was professional, polite and honest. He provided fair advice and never pushed me into service I could have used, but didn't need. Trust is the most impor professional, polite and honest. He provided fair advice and never pushed me into service I could have used, but didn't need. Trust is the most important issue when dealing with auto service. Your department has earned mine. More
Very easy dealership to deal with. I have purchased two vehicles for them and couldn't be happier with the service department. Rodney in service and Roz are the best! vehicles for them and couldn't be happier with the service department. Rodney in service and Roz are the best! More