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Page Honda of Bloomfield
Bloomfield Hills, MI
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Great experience! The vehicle intake and subsequent maintenance was done with a high degree of professionalism and understanding. I was very impressed with the overal The vehicle intake and subsequent maintenance was done with a high degree of professionalism and understanding. I was very impressed with the overall operation of the maintenance department and particularly, my service adviser. More
received excellent service from maintenance garage I took my car in for the 20,000 service. I was greeted by a Service Advisor, Melanie Kochanski. She was courteous, polite, and very professional. (So I took my car in for the 20,000 service. I was greeted by a Service Advisor, Melanie Kochanski. She was courteous, polite, and very professional. (Something you seldom see these days.) She explained what was necessary and followed through. She kept me informed. Displayed a very dirty filter. Explained the purpose for it. She did not engage in a hard sell. When she finished explaining it, I knew I needed it. More
Buying experience. Purchased a 2016 Accord Sport from Bob Straub last November. Buying a car is always stressful but this was a surprisingly pleasant experience. Strai Purchased a 2016 Accord Sport from Bob Straub last November. Buying a car is always stressful but this was a surprisingly pleasant experience. Straight forward and the best price I got after comparing to at least 3 dealerships. I hope their Service Dept. will be as good. More
GREAT SERVICE,VERY FRIENDLY PEOPLE, EXCELLENT PRICE. HAD THE OIL CHANGED ON OUR 2014 CRV. TOOK LESS THAN 45 MINUTES, PLUS THEY CHECKED OUT THE ENTIRE VEHICLE. VERY QUICK, RESPONSIVE, FRIENDLY PEOPLE TO HAD THE OIL CHANGED ON OUR 2014 CRV. TOOK LESS THAN 45 MINUTES, PLUS THEY CHECKED OUT THE ENTIRE VEHICLE. VERY QUICK, RESPONSIVE, FRIENDLY PEOPLE TO DEAL WITH, VERY PROFESSIONAL, BEAUTIFUL & COMFORTABLE DEALERSHIP, ALWAYS MAIL US COUPONS TO USE FOR OUR SERVICE & MAINTENANCE NEEDS. ACTUALLY MAKES GETTING YOUR CAR SERVICED A PLEASURE. More
Good experience Good efficient service, fair pricing and friendly staff. Service Advisor Brent Hestand was exceptional and provided great service. Will recommend this Good efficient service, fair pricing and friendly staff. Service Advisor Brent Hestand was exceptional and provided great service. Will recommend this dealership to family members. More
Dean Flower I was pleased with the service, but it always seems so expensive having gotten a B 6 and rear brakes. This is compared to GM & Ford dealer service I was pleased with the service, but it always seems so expensive having gotten a B 6 and rear brakes. This is compared to GM & Ford dealer service More
Straight faced lied to me about oil consumption issues, Poor service. Don't ever take your car here after it is out of warranty. I had a passenger side front wheel bearing going at 80k miles on my 2010 Ac Poor service. Don't ever take your car here after it is out of warranty. I had a passenger side front wheel bearing going at 80k miles on my 2010 Accord. Went in to see if it would be covered by warranty. Ended up with a $1200 quote. They said both front bearings we in fact shot. They also said I had to replace the hubs and not the just bearings. So I went to the Local Muffler Man in Lake Orion. I purchased a Timken Bearing on Amazon direct from the company for $70. Muffler Man charged me a few hundred to install. He also had a stethoscope and analyzed the other four bearings on the wheels and told me they were fine. After a few months of owning the car it began burning just under a quart of oil per 1000 miles. Obviously this really concerned me since I just purchased this car. Every time I took it in they told me STRAIGHT FACED that it was completely normal for the Accord to burn 1 quart for 1k miles. What the heck?? They told me I should be popping my hood every time I stop for gasoline to check oil. What the heck??? Is this the 1950's?? I have never owned a car that burned any oil. So anyways, I suffered through this for about a year or more till I started having plug fowling issues. Finally, they agreed to put in a new engine - which subsequently has never quite run right. It surges when cold. Etc. The dealer says they will spray the intake with some cleaner... It took about a week and half for the engine to be installed. When I went to pick up my car they were hesitant to pay for the rental I had to use during this time... The first week of owning the car, one of the AC lines burst. They took another line off a car in the back lot. My cooling has never been the same. Took it in that summer and they said it is within spec. So I purchased some thermometers at AutoZone and took another new Accord for a test ride and monitored temperature from the AC outlet. It was considerably cooler than my Accord. Again, service said my car was within specification. So should I not expect my 9 month old car to have the same cooling as another new car on the lot? Ow well beware. Next Honda, if I ever consider again, will be from a different dealer. More
Excellent customer service! Honda Loyalist! I brought my Accord in for its regular maintenance service, and also for the airbag recall service. Melanie was great and gave me a extra 10 percent d I brought my Accord in for its regular maintenance service, and also for the airbag recall service. Melanie was great and gave me a extra 10 percent discount for my service even though i didn't bring the coupon. The service was performed quickly and my car was washed and I got a candy bar for a treat to take home! There was also free coffee and cookies available while waiting. there is also free WiFi and a few TV's to help pass the time! I have owned 3 Honda's over 25 years time. My current Accord is 10 yrs old and runs and looks like New! More
Always have excellent service. This is my third Honda (2 Accords and now a Civic Hybrid). I would never buy any other brand and have always been more than pleased with the service This is my third Honda (2 Accords and now a Civic Hybrid). I would never buy any other brand and have always been more than pleased with the service and personnel at the dealership. Kudos to all of you, especially Melanie Kochankski More
Waiting while airbag recall service was performed Polite, friendly and efficient sales rep. Service performed in a little less time than original estimate. Nice, comfortable waiting area with free cof Polite, friendly and efficient sales rep. Service performed in a little less time than original estimate. Nice, comfortable waiting area with free coffee and cookies. More