Page Honda of Bloomfield
Bloomfield Hills, MI
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Straight faced lied to me about oil consumption issues, Poor service. Don't ever take your car here after it is out of warranty. I had a passenger side front wheel bearing going at 80k miles on my 2010 Ac Poor service. Don't ever take your car here after it is out of warranty. I had a passenger side front wheel bearing going at 80k miles on my 2010 Accord. Went in to see if it would be covered by warranty. Ended up with a $1200 quote. They said both front bearings we in fact shot. They also said I had to replace the hubs and not the just bearings. So I went to the Local Muffler Man in Lake Orion. I purchased a Timken Bearing on Amazon direct from the company for $70. Muffler Man charged me a few hundred to install. He also had a stethoscope and analyzed the other four bearings on the wheels and told me they were fine. After a few months of owning the car it began burning just under a quart of oil per 1000 miles. Obviously this really concerned me since I just purchased this car. Every time I took it in they told me STRAIGHT FACED that it was completely normal for the Accord to burn 1 quart for 1k miles. What the heck?? They told me I should be popping my hood every time I stop for gasoline to check oil. What the heck??? Is this the 1950's?? I have never owned a car that burned any oil. So anyways, I suffered through this for about a year or more till I started having plug fowling issues. Finally, they agreed to put in a new engine - which subsequently has never quite run right. It surges when cold. Etc. The dealer says they will spray the intake with some cleaner... It took about a week and half for the engine to be installed. When I went to pick up my car they were hesitant to pay for the rental I had to use during this time... The first week of owning the car, one of the AC lines burst. They took another line off a car in the back lot. My cooling has never been the same. Took it in that summer and they said it is within spec. So I purchased some thermometers at AutoZone and took another new Accord for a test ride and monitored temperature from the AC outlet. It was considerably cooler than my Accord. Again, service said my car was within specification. So should I not expect my 9 month old car to have the same cooling as another new car on the lot? Ow well beware. Next Honda, if I ever consider again, will be from a different dealer. More
Excellent customer service! Honda Loyalist! I brought my Accord in for its regular maintenance service, and also for the airbag recall service. Melanie was great and gave me a extra 10 percent d I brought my Accord in for its regular maintenance service, and also for the airbag recall service. Melanie was great and gave me a extra 10 percent discount for my service even though i didn't bring the coupon. The service was performed quickly and my car was washed and I got a candy bar for a treat to take home! There was also free coffee and cookies available while waiting. there is also free WiFi and a few TV's to help pass the time! I have owned 3 Honda's over 25 years time. My current Accord is 10 yrs old and runs and looks like New! More
Always have excellent service. This is my third Honda (2 Accords and now a Civic Hybrid). I would never buy any other brand and have always been more than pleased with the service This is my third Honda (2 Accords and now a Civic Hybrid). I would never buy any other brand and have always been more than pleased with the service and personnel at the dealership. Kudos to all of you, especially Melanie Kochankski More
Waiting while airbag recall service was performed Polite, friendly and efficient sales rep. Service performed in a little less time than original estimate. Nice, comfortable waiting area with free cof Polite, friendly and efficient sales rep. Service performed in a little less time than original estimate. Nice, comfortable waiting area with free coffee and cookies. More
Oil change and tire rotation Melanie greeted me immediately to see why I was in. I had received a coupon for the oil change and decided to do a tire rotation to with winter not so Melanie greeted me immediately to see why I was in. I had received a coupon for the oil change and decided to do a tire rotation to with winter not so far off. My experiences are always positive. The write up associates are personable and thankfully the techs. work quickly. She came to the waiting room when it was done, (45 min.) and I was on my way. Roz was working the checkout and she's very pleasant and does her work efficiently and timely too. More
The staff of the Service Department was friendly, respectful Page Honda is A-1 in products and services. I have leased my last two cars there. Art Pepp handled both cars. He is a true professional.. Page Honda is A-1 in products and services. I have leased my last two cars there. Art Pepp handled both cars. He is a true professional.. More
Happy Honda owner Booked my 30k service appointment online, which was simple and extremely convenient. I showed up five minutes early and was quickly greeted and infor Booked my 30k service appointment online, which was simple and extremely convenient. I showed up five minutes early and was quickly greeted and informed how long the service time would be, approx 1.5 hours. I decided to wait in the lobby which is spacious and includes WIFI. My appt only took an hour fifteen minutes and after paying I was quickly on my way. More
Excellent service! Very efficient and friendly service. I just got an oil change and they washed my car!! These are the little things that go a long way towards customer Very efficient and friendly service. I just got an oil change and they washed my car!! These are the little things that go a long way towards customer satisfaction. Thank you Page Honda. More
A delightful experience with Page Honda Although a longtime owner of several Honda products, our initial experience with Page Honda has proven to be a delightful and professional experience. Although a longtime owner of several Honda products, our initial experience with Page Honda has proven to be a delightful and professional experience. Service Advisor was knowledgeable with the vehicle and attentive to the perceived deficiencies. Work was completed effectively the first time and vehicle was delivered within promised repair time. Showroom instilled a comforting feeling and relaxing atmosphere conducive to favorable car buying experience. Service waiting room is clean and equipped with all amenities and customer complementary. More
Great service I have been going to this dealership since 2011 with my vehicle. I am always treated with respect and courtesy. Always a pleasure to come here. No pre I have been going to this dealership since 2011 with my vehicle. I am always treated with respect and courtesy. Always a pleasure to come here. No pressure sales either. More