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Paddock Chevrolet

Kenmore, NY

1.5
147 Reviews

3232 Delaware Avenue

Kenmore, NY

14217

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Showing 147 reviews

August 06, 2022

liars and cowards tell you one thing and than do something totally different. tim goodliff lied thru his teeth and punked out by turning it over to tony More

by nodnyl13
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
tim goodliff
Aug 07, 2022 -

nodnyl13 responded

how do you liars sleep at night knowing you make false claims to extort money out of people?

Aug 08, 2022 -

nodnyl13 responded

tim goodliff and tony the phony are the reason car salesman get a bad rap

Aug 08, 2022 -

Paddock Chevrolet responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, The Paddock Chevrolet Team

Aug 08, 2022 -

nodnyl13 responded

Put up a number that I can call.... maybe I'll get someone that doesn't lie.

February 20, 2022

John was very disrespectful. My appointment was not on the scheduled time. I bought a car and not even a full year has passed and the check engine light came on. I asked 1 questi More

by Bfowl1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John
Feb 20, 2022 -

Bfowl1 responded

Very dissatisfied

February 07, 2022

I went to Paddock service last Saturday for NYS my attendant this time was David this guy is so professional and polite wonderful service from Paddock service thank you David for your dedication excel More

by chapistero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David, Paddock Chevrolet
Feb 09, 2022 -

Paddock Chevrolet responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Paddock Chevrolet Team

October 23, 2021

Had a 10:00 appointment to check a tire for slow leak. Found a small slice in tire. 14,000 miles on the car. Could not fix it. Had to buy a new tire at $250.00. We were just leaving paddock at 2:00. Took More

by rgroves
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave, Paddock Chevrolet
Oct 25, 2021 -

Paddock Chevrolet responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The Paddock Chevrolet Team

September 20, 2021

Took my vehicle in for service. checked the odometer before and after, 38 miles put on the vehicle was not happy about it, questioned about it they told me they wanted to drive it to see if they can di More

by mine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paddock Chevrolet
Sep 21, 2021 -

Paddock Chevrolet responded

We acknowledge your review and are currently looking into the events you’ve detailed.

August 02, 2021

I recently purchased a new car in April. I agreed to new or unused and went for the lot demo. The sales receipt said new and I wasn’t made aware of any other usage. I used a GM discount, which species the More

by HERBY
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paddock Chevrolet
Aug 04, 2021 -

Paddock Chevrolet responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Paddock Chevrolet Team

Aug 10, 2021 -

HERBY responded

I’ve spoken to the Manager and BBB they assured me the dealership would continue to work with me, however this doesn’t seem the case. I was made aware I will have to pay out of pocket due to the “error”.

August 01, 2021

In July, my husband and I came to Buffalo to visit our daughter who’s currently in Graduate school. One of our goals while there was to buy her a car. After visiting several dealerships we decided to pay More

by goodwinb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paddock Chevrolet
Aug 04, 2021 -

Paddock Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Paddock Chevrolet Team

July 21, 2021

They always go the extra mile to get you approved joe franco is the best he knows how to get the bank to work with you and my sales man was great too I wonderful experience all the way around More

by marktosetto733
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paddock Chevrolet
Jul 26, 2021 -

Paddock Chevrolet responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Paddock Chevrolet Team

June 28, 2021

I spent over 3 hours in the waiting room waiting for a scheduled safety inspection. That is not okay! Very disappointed More

by Aoph124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paddock Chevrolet
Jun 30, 2021 -

Paddock Chevrolet responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The Paddock Chevrolet Team

March 01, 2021

Wasnt satisfied. I wanna do a trade in for a bigger used car. But always getting the run around. The second time I ask for a trade in.yous always want me to buy what you want to sell me. More

by george.toledo716
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paddock Chevrolet
Mar 03, 2021 -

Paddock Chevrolet responded

We can assure you it was not our intention to give you the runaround. At Paddock Chevrolet, we strive to provide an elite level of customer service. After reading your review, it appears that your business was not handled in the way our customers have come to expect. Please contact us so that we may begin to rebuild a trustworthy business relationship. Sincerely, The Paddock Chevrolet Team

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