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Packey Webb Ford - Service Center

Downers Grove, IL

4.7
130 Reviews

130 Reviews of Packey Webb Ford - Service Center

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May 04, 2020

Sam and the service techs didn’t excellent job in being Sam and the service techs did an excellent job in being patient to catch the engine stall. Sam also informed me that Ford I was covering that specifi More

by Tmajeski
Recommend Dealer
Yes
Employees Worked With
Sam
April 23, 2020

Met expectations Good service since 1993 on my cars. Very few errors. Would use again for our Escape. Might want to feature more sales on service procedures from tim More

by fugio87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kevin
April 22, 2020

Very good experience We were pleased with the service and will definitely use them again. Good company to do business with, and will go back again when I need service More

by nicetruck8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sorry I do not remember his name
April 10, 2020

Fast, friendly service. They always do fast , good work. They have replaced the rear defector 5 times with great service.. To bad Ford can't fix the problem. More

by tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Dennis is a excellant service writer.
April 09, 2020

Fast response honesty diagnosis Will buy again from Fast response honesty diagnosis Will buy again from here Went to golf mill ford and told me warranty not cover came here and warranty covered More

by Rf150
Recommend Dealer
Yes
Employees Worked With
Roger
March 06, 2020

Excellence service. I made an appointment and they were ready for me. Explained what was needed in terms I understood. Waiting room was clean and comfortable. More

by CKM
Recommend Dealer
Yes
Employees Worked With
Bob
March 02, 2020

Great communication with service department so glad I bought my vehicle from packey webb will recommend to others looking to buy a new vehicle in the future More

by kshibes86
Recommend Dealer
Yes
Employees Worked With
Mike, Kevin, Adam
February 20, 2020

Friendly, courteous and knowledgeable staff. I've had nothing but great experiences here. Leased 2 cars here before buying my truck. The service department is great! They take good care of you. The sales More

by dimartini72
Recommend Dealer
Yes
Employees Worked With
I don't remember
February 11, 2020

Consistently great service I have been a customer since 2006. Always satisfied. Also love the new dealership very comfortable clean and state. Highly recommend them for new purc More

by FGonzales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service rep
February 04, 2020

Maintenance and recall I needed to complete my first maintenance visit and recall work on 2020 Explorer. It was an excellent experience with the work done right and on time More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
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