Packey Webb Ford
Downers Grove, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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I've always been well taken care of at your dealership. The staff at the service desk are always polite, knowledgeable, and helpful. The mechanics know what they're doing and I've never had a problem with The staff at the service desk are always polite, knowledgeable, and helpful. The mechanics know what they're doing and I've never had a problem with their work. I would not take my truck to anyone else. Very satisfied overall! More
Always a great experience with this Service Department. My service writer, Kaitlynn is always easy to work with and has kept me in the loop with my ongoing transmission repair. My service writer, Kaitlynn is always easy to work with and has kept me in the loop with my ongoing transmission repair. More
Great experience. Caitlyn, I think that's her name, was very attentive, courteous, and friendly. She made sure to notify me of everything that was being done to my car Caitlyn, I think that's her name, was very attentive, courteous, and friendly. She made sure to notify me of everything that was being done to my car. More
easy from start to finish The entire purchasing process was easy from start to finish. They had the car ready for me when I arrived and the paperwork for the lease was quick and efficient was easy from start to finish. They had the car ready for me when I arrived and the paperwork for the lease was quick and efficient More
I came to the dealership 3 times for the same problem overheating they kept my car first for 2 days second time for 6 days third time for another 2 days when I said m gona talk to general manager .. i di overheating they kept my car first for 2 days second time for 6 days third time for another 2 days when I said m gona talk to general manager .. i did go to see John Webb but he wasnt in his office .. now I am in second week problem hasn't come again but who knows.... BTW I have a commercial vehicle Ford expedition limousine.. i gooe u guys know timings r soo important to us... i was practically destroyed by it .. didnt make any money for month keep coming n going back .... i gooe its finally done ... i didnt even give u guys bad reviews cuz I have been coming to this dealership for almost 3 years m. Spending too much money... but dont know how technician works there ... i have a very bad experience with packey Ford last time it happend to me b4 also but I let it go it wasnt for this long tho .l.. anyways take care naveed .. More


