Pacifico Mazda - Service Center

I was able to make an appointment without difficulty. The service advisors and technicians were professional and accommodating when I arrived and while servicing my car. They arranged a ride share while The service advisors and technicians were professional and accommodating when I arrived and while servicing my car. They arranged a ride share while the work was being done. I had a good idea of what I needed it and wasn’t hit with any surprise recommendations for unneeded repairs. The price for the repairs was high. However it was in line with average dealer charges for the same repair. I had a better experience than I expected based on average ratings from other sites. More

Jay is very helpful always have a smile I appreciate working with him he helps with all the questions i have about my vehicle and it is always amazing experience when I come into the office y’all need working with him he helps with all the questions i have about my vehicle and it is always amazing experience when I come into the office y’all need more people like him on y’all team More

Jay and his team weee fantastic gad me in and out of service in a matter of no time !!! service in a matter of no time !!! More

Competent, Responsive and Professional Service. It was a great experience to have my car serviced at Pacifico Mazda. It was a great experience to have my car serviced at Pacifico Mazda. More

The service advisors , Joey, was very helpful. He explained what my car needed and he kept me up to date on the progress of the work being done on my car. He also was very thorough in explaining He explained what my car needed and he kept me up to date on the progress of the work being done on my car. He also was very thorough in explaining the charges. The dealership also has some nice amenities for customers. More

People r courteous and friendly place workers r courteous place is pleasant while employees do any excellent job place is pleasant while employees do any excellent job More

I was pleasantly greeted at the door by Joey Peruto . It was an absolute pleasure working with Joey Peruto.. He ensured my car’s needed service was completed in full, and the added discount's helped with It was an absolute pleasure working with Joey Peruto.. He ensured my car’s needed service was completed in full, and the added discount's helped with the overall cost. Joey stayed in touch with me throughout the entire process. My service list was itemized in detail with the cost included on each. I could not have expected any better service, my experience far exceeded my expectations. Thank you so much, Patricia More

Joey helped me with the first 5k service on my CX5 and it was easily a 10/10 experience from start to finish. Wouldn't hesitate to come back for my next one even if it's a little ways away from where I'm loc was easily a 10/10 experience from start to finish. Wouldn't hesitate to come back for my next one even if it's a little ways away from where I'm located. I also really appreciated the service technician's (Oscar Castillo) informative video of how my car's looking. Overall, was a great experience and have no complaints - thank you! More

Jay the service manager always provides excellent and quality customer service with a smile. Jay gets you in and out in a desent amount of time and goes above and beyond if need be to make sure his custo quality customer service with a smile. Jay gets you in and out in a desent amount of time and goes above and beyond if need be to make sure his customer's get the best service possible. The dealership is great to make a purchase from and to have all your service needs performed and it's always clean. Thank you Jay for always being respectful and kind. 😊 More

I was able to get in and out very quickly. There is a very clean and quiet waiting area while your car is being serviced. My service advisor Joe is fantastic, kept me in the loop with the prog There is a very clean and quiet waiting area while your car is being serviced. My service advisor Joe is fantastic, kept me in the loop with the progress of my car and also assisted me with ordering Mats for my new vehicle More