Pacifico Mazda | Page 97

Quality customer service Steve is on top of his job. I came in at the end of the month and Steve not only was servicing myself but another customer. He really worked to get bo Steve is on top of his job. I came in at the end of the month and Steve not only was servicing myself but another customer. He really worked to get both of us what we were looking for and succeeded. He has a great personality and will make sure you get what your looking for in your purchase. More

Exceptional experience Steve was courteous, personable and respectful. A complete pleasure to work with. Jerry was able to help or family secure financing and we drove away Steve was courteous, personable and respectful. A complete pleasure to work with. Jerry was able to help or family secure financing and we drove away delighted. An exceptional experience A to Z More

Jodi was great to work with: prompt, friendly, and responsive. The car buying experience wasn't too stressful, and we drove a new Mazda off the lot on our second visit. I would definitely consider b responsive. The car buying experience wasn't too stressful, and we drove a new Mazda off the lot on our second visit. I would definitely consider buying another vehicle from Pacifico. More

After contacting many Mazda dealerships in the Philadelphia/South Jersey area, I decided to make a trip to Pacifico. I was very happy with their customer service and love my new CX-5. I was origin Philadelphia/South Jersey area, I decided to make a trip to Pacifico. I was very happy with their customer service and love my new CX-5. I was originally looking at the Sport model, but Jodi said we should test drive the Touring. I am glad we did and she was able to get the monthly payment in our price range. Overall, great experience! More

When I want to buy something, my most fundamental wish is to be allowed to buy - not "sold". That means the salesperson has know the product, present options, offer suggestions, price the product fairly (in to be allowed to buy - not "sold". That means the salesperson has know the product, present options, offer suggestions, price the product fairly (in line with the marketplace) and avoid manipulation and pushes to "close". More so than any other industry (with the possible exception of vacation home sales), the auto business has seemed to discourage this approach. That's why I so much appreciated Jodi's willingness to create an environment in which I felt free to ask questions, make several visits and ultimately purchase our new CX-5. So she clearly gets 5 well-earned stars from me. It didn't stop there. When additional questions arose about cars possible not in inventory, the sales manager, Brian, got involved. A sales manager should be supportive of his staff efforts - not in competition with them. Again, that's a rarity in the automobile business. But Brian showed that essential characteristic. He worked with Jodi and us to figure out what would be the right choice in vehicles and then found the car and got it quickly delivered to Pacifico for us. When we took delivery, we got to meet some of the service staff - they are the same sorts of folks. The name of the game for me is customer service orientation and Pacifico has demonstrated that, if you want that in a car dealership, they are the place to go. And if you're looking for a Mazda, talk with Jodi - you'll be glad you did. More

Very Positive Car Buying Experience This was my best car buying experience. The staff at Pacifico Mazda was responsive, honest, and easy to work with. The sales people were very friendly This was my best car buying experience. The staff at Pacifico Mazda was responsive, honest, and easy to work with. The sales people were very friendly and patient (Jodi Delia & Craig Starn). The sales managers (Brian Green & Jerry DeMary) gave me a very fair price for my trade in and helped me find the exact car I was looking for at a competitive price. More

A great experience I've given this positive review because the people treated me very well at Pacifico, & continue to do so. I've kept in contact with Jason, & he's ans I've given this positive review because the people treated me very well at Pacifico, & continue to do so. I've kept in contact with Jason, & he's answered all my questions quickly. I love the car. I went back to Pacifico because I'd had a great experience on another car. More

I was treated very good. The gentlemen were very helpful and consider my needs. And the vehicle was ready when I was there. I would recommend this dealer ship. and consider my needs. And the vehicle was ready when I was there. I would recommend this dealer ship. More

Wonderful experience! Drove off the lot the same day with the exact car I wanted! The took the time to work with my finances and situation. I would highly recommend. the exact car I wanted! The took the time to work with my finances and situation. I would highly recommend. More

Cynthia and Jim were very kind and friendly professionals. I really appreciated how they were wanting to make sure I was completely satisfied. Dealership overall completely met my expectations professionals. I really appreciated how they were wanting to make sure I was completely satisfied. Dealership overall completely met my expectations. More