Pacifico Mazda

Went in looking for a test drive, went out with a Mazda 6. My lease is up on my current car in about 6 months, and we were thinking about replacing it with a Mazda 6. We stopped by Pacifico on a random Saturda My lease is up on my current car in about 6 months, and we were thinking about replacing it with a Mazda 6. We stopped by Pacifico on a random Saturday afternoon to check out some different models and maybe talk about getting out of the current lease early. We ended up staying there for hours while Craig helped us test drive a couple of different models, work out financing, etc. He called Nissan to find out how much was needed to get out of the current lease, worked with the finance department to get us a good monthly payment and basically did everything he could to get us into a Mazda. We're very pleased with the car and with Craig's hard work. More

My experience with Jodi was great! She has an awesome personality and made us feel very comfortable with our purchase!! Thanks for such a great transaction!! We will definatley reccomend our family and f personality and made us feel very comfortable with our purchase!! Thanks for such a great transaction!! We will definatley reccomend our family and friends to her!! Thx again Jodi!!! More

Unlike. Unlike my previous Mazda dealership experience, things with Pacifico Mazda was pretty smooth. This was the second vehicle I purchased/ leased from a M Unlike my previous Mazda dealership experience, things with Pacifico Mazda was pretty smooth. This was the second vehicle I purchased/ leased from a Mazda dealership and knew exactly what I wanted, so there was no budging from there. Lamont and his team found and got me what I was looking for even though they did not have the specific car in their inventory. Everything was hassle free, stress free, and I never felt pressured at all. Lamont was as cool as cool can be and frankly he was friendly and easy to have a conversation with, even just to pass the time while we waited on the paperwork. Finance was great too; got some good points to consider on my way out about small business vs. taxes. Overall, it was what I hope the experience would be, and it was very positive. More

Quality customer service Steve is on top of his job. I came in at the end of the month and Steve not only was servicing myself but another customer. He really worked to get bo Steve is on top of his job. I came in at the end of the month and Steve not only was servicing myself but another customer. He really worked to get both of us what we were looking for and succeeded. He has a great personality and will make sure you get what your looking for in your purchase. More

Exceptional experience Steve was courteous, personable and respectful. A complete pleasure to work with. Jerry was able to help or family secure financing and we drove away Steve was courteous, personable and respectful. A complete pleasure to work with. Jerry was able to help or family secure financing and we drove away delighted. An exceptional experience A to Z More

Jodi was great to work with: prompt, friendly, and responsive. The car buying experience wasn't too stressful, and we drove a new Mazda off the lot on our second visit. I would definitely consider b responsive. The car buying experience wasn't too stressful, and we drove a new Mazda off the lot on our second visit. I would definitely consider buying another vehicle from Pacifico. More

When I want to buy something, my most fundamental wish is to be allowed to buy - not "sold". That means the salesperson has know the product, present options, offer suggestions, price the product fairly (in to be allowed to buy - not "sold". That means the salesperson has know the product, present options, offer suggestions, price the product fairly (in line with the marketplace) and avoid manipulation and pushes to "close". More so than any other industry (with the possible exception of vacation home sales), the auto business has seemed to discourage this approach. That's why I so much appreciated Jodi's willingness to create an environment in which I felt free to ask questions, make several visits and ultimately purchase our new CX-5. So she clearly gets 5 well-earned stars from me. It didn't stop there. When additional questions arose about cars possible not in inventory, the sales manager, Brian, got involved. A sales manager should be supportive of his staff efforts - not in competition with them. Again, that's a rarity in the automobile business. But Brian showed that essential characteristic. He worked with Jodi and us to figure out what would be the right choice in vehicles and then found the car and got it quickly delivered to Pacifico for us. When we took delivery, we got to meet some of the service staff - they are the same sorts of folks. The name of the game for me is customer service orientation and Pacifico has demonstrated that, if you want that in a car dealership, they are the place to go. And if you're looking for a Mazda, talk with Jodi - you'll be glad you did. More