Pacifico Mazda
Philadelphia, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Jodi provided an excellent no-pressure experience that resulted in me acquiring a CX-5 that perfectly met my needs. I recently returned for my first oil change (free!) and told Jodi that I was amazed wit resulted in me acquiring a CX-5 that perfectly met my needs. I recently returned for my first oil change (free!) and told Jodi that I was amazed with the driving experience. In my lifetime, I have owned over 15 new cars - all of which I considered basic transportation for work and hobby. The CX-5 was actually fun to drive - especially on a snowy New England trip covering almost 900 miles in four days. I expected a "decent" driving experience - not a "great" driving experience. I guess the commercials are right about Mazdas. More
My experience with Jodi was great! She has an awesome personality and made us feel very comfortable with our purchase!! Thanks for such a great transaction!! We will definatley reccomend our family and f personality and made us feel very comfortable with our purchase!! Thanks for such a great transaction!! We will definatley reccomend our family and friends to her!! Thx again Jodi!!! More
Unlike. Unlike my previous Mazda dealership experience, things with Pacifico Mazda was pretty smooth. This was the second vehicle I purchased/ leased from a M Unlike my previous Mazda dealership experience, things with Pacifico Mazda was pretty smooth. This was the second vehicle I purchased/ leased from a Mazda dealership and knew exactly what I wanted, so there was no budging from there. Lamont and his team found and got me what I was looking for even though they did not have the specific car in their inventory. Everything was hassle free, stress free, and I never felt pressured at all. Lamont was as cool as cool can be and frankly he was friendly and easy to have a conversation with, even just to pass the time while we waited on the paperwork. Finance was great too; got some good points to consider on my way out about small business vs. taxes. Overall, it was what I hope the experience would be, and it was very positive. More
Quality customer service Steve is on top of his job. I came in at the end of the month and Steve not only was servicing myself but another customer. He really worked to get bo Steve is on top of his job. I came in at the end of the month and Steve not only was servicing myself but another customer. He really worked to get both of us what we were looking for and succeeded. He has a great personality and will make sure you get what your looking for in your purchase. More
Jodi was great to work with: prompt, friendly, and responsive. The car buying experience wasn't too stressful, and we drove a new Mazda off the lot on our second visit. I would definitely consider b responsive. The car buying experience wasn't too stressful, and we drove a new Mazda off the lot on our second visit. I would definitely consider buying another vehicle from Pacifico. More
Exceptional experience Steve was courteous, personable and respectful. A complete pleasure to work with. Jerry was able to help or family secure financing and we drove away Steve was courteous, personable and respectful. A complete pleasure to work with. Jerry was able to help or family secure financing and we drove away delighted. An exceptional experience A to Z More
When I want to buy something, my most fundamental wish is to be allowed to buy - not "sold". That means the salesperson has know the product, present options, offer suggestions, price the product fairly (in to be allowed to buy - not "sold". That means the salesperson has know the product, present options, offer suggestions, price the product fairly (in line with the marketplace) and avoid manipulation and pushes to "close". More so than any other industry (with the possible exception of vacation home sales), the auto business has seemed to discourage this approach. That's why I so much appreciated Jodi's willingness to create an environment in which I felt free to ask questions, make several visits and ultimately purchase our new CX-5. So she clearly gets 5 well-earned stars from me. It didn't stop there. When additional questions arose about cars possible not in inventory, the sales manager, Brian, got involved. A sales manager should be supportive of his staff efforts - not in competition with them. Again, that's a rarity in the automobile business. But Brian showed that essential characteristic. He worked with Jodi and us to figure out what would be the right choice in vehicles and then found the car and got it quickly delivered to Pacifico for us. When we took delivery, we got to meet some of the service staff - they are the same sorts of folks. The name of the game for me is customer service orientation and Pacifico has demonstrated that, if you want that in a car dealership, they are the place to go. And if you're looking for a Mazda, talk with Jodi - you'll be glad you did. More
Very Positive Car Buying Experience This was my best car buying experience. The staff at Pacifico Mazda was responsive, honest, and easy to work with. The sales people were very friendly This was my best car buying experience. The staff at Pacifico Mazda was responsive, honest, and easy to work with. The sales people were very friendly and patient (Jodi Delia & Craig Starn). The sales managers (Brian Green & Jerry DeMary) gave me a very fair price for my trade in and helped me find the exact car I was looking for at a competitive price. More
After contacting many Mazda dealerships in the Philadelphia/South Jersey area, I decided to make a trip to Pacifico. I was very happy with their customer service and love my new CX-5. I was origin Philadelphia/South Jersey area, I decided to make a trip to Pacifico. I was very happy with their customer service and love my new CX-5. I was originally looking at the Sport model, but Jodi said we should test drive the Touring. I am glad we did and she was able to get the monthly payment in our price range. Overall, great experience! More
A great experience I've given this positive review because the people treated me very well at Pacifico, & continue to do so. I've kept in contact with Jason, & he's ans I've given this positive review because the people treated me very well at Pacifico, & continue to do so. I've kept in contact with Jason, & he's answered all my questions quickly. I love the car. I went back to Pacifico because I'd had a great experience on another car. More