Pacifico Mazda

Excellent experience at this dealership. I visited Pacifico Mazda to look at the Mazda 6. Steven Cromartie was the sales-rep. He was friendly and very knowledgeable about the car. He answe I visited Pacifico Mazda to look at the Mazda 6. Steven Cromartie was the sales-rep. He was friendly and very knowledgeable about the car. He answered all my questions directly and never tried to steer me away from a question. I bought the Mazda 6 Sport three weeks ago and I am very happy with it. I would definitely go back to this dealership. More

Great Experience! Great Dealership! I had a really terrible experience with the last car I purchased.. I decided I did not want another used car with what was left on the warranty. I dec I had a really terrible experience with the last car I purchased.. I decided I did not want another used car with what was left on the warranty. I decided I wanted a Hyundai, after searching the internet for dealership ratings I decided to go to Pacifico. I arrived at Pacifico Mazda on a freezing cold Saturday, before getting out of my car someone was holding the door open to the dealership. He introduced himself as Lamont and I was on the road to a great car buying experience. Lamont showed me and my husband a ton of cars, went over features and made recommendations. I decided on a vehicle, got my financing and have an awesome new car. Lamont has called me a few times to be sure the bluelink is working and that I'm enjoying the car. I am still waiting for floor mats but Lamont has called me a few times to tell me he is still waiting for the order and it is still top of mind for him. My experience was easy, and pleasant. Lamont has been amazing and I will definitely see him again when I want to purchase mt next car. More

New car buying for someone who doesn't like car shopping Due to numerous issues with my previous car (purchased from another dealership) I was forced to buy a new car and needed to get it fast. Went to Paci Due to numerous issues with my previous car (purchased from another dealership) I was forced to buy a new car and needed to get it fast. Went to Pacifico to browse Mazda's, felt no pressure when browsing their large inventory of cars and pressure free test drove 4 different models. They worked with me to make sure every aspect I wanted my new car to have was met. (Even when the specific color I wanted was not available they had it down within a day, I never felt as if I had to settle or buy something I didn't want) . When it came to discuss pricing and financing options I never felt confused or mislead, everything was extremely straighforward. Pricing for the Mazda 6 Loaded grand touring was actually much less than I initially thought it would be. To summarize my experience it was easy, comfortable and unpressurized, I dealt with Mac and Roy who,were great to work with! I recommend anyone thinking of a Mazda to check out Pacifico at the Philadelphia Automall, where you can browse a great selection of vehicles in a low stress environment. Mac has also followed up with me several times since the purchase to check in and see how I am making out with my car and if I had any concerns (something another dealership had not done) Positive buying experience! More

mazda Great Great Great, NON-STRESSFUL, FUN experience. I LOVE JODI SHE IS THE BEST AND THE GREAT JOB JAMES DID AS WELL AM HAPPY yay Great Great Great, NON-STRESSFUL, FUN experience. I LOVE JODI SHE IS THE BEST AND THE GREAT JOB JAMES DID AS WELL AM HAPPY yay More

Mazda life saver My mazda saved my life real life story and here I am back again buying another one at the best dealership around Pacifico with the best sales person J My mazda saved my life real life story and here I am back again buying another one at the best dealership around Pacifico with the best sales person Jodi. Go see her she is amazing ?? More

Awesome Consumption Experience! It was a pleasure dealing with Mac and Brian when purchasing my new 2015 Mazda 3 i touring at Pacifico Mazda. Mac was very easygoing but knowledgeable It was a pleasure dealing with Mac and Brian when purchasing my new 2015 Mazda 3 i touring at Pacifico Mazda. Mac was very easygoing but knowledgeable, accessible, accommodating and perseverance. Most importantly, Pacifico beat all other quotes hands down. Overall, the experience with Mac was exceptional! We would have no hesitation in recommending Mac and Pacifico Mazda! More

Mazda Our experience with Jodi and the managers was exceptional. They are consummate professionals who go literally "the extra mile". This is our 5th purcha Our experience with Jodi and the managers was exceptional. They are consummate professionals who go literally "the extra mile". This is our 5th purchase since 2005 and we will definitely continue our business with Pacifico Mazda and Ford. They make us feel like family and always setup and follow up with service and maintenance. Sincerely, Gene and Elsa Gagliardi More

Amazing customer service I love a salesperson that I can be straight up with ,. Chelle was awesome!! Made me feel really comfortable and most of all took in consideration what I love a salesperson that I can be straight up with ,. Chelle was awesome!! Made me feel really comfortable and most of all took in consideration what my needs were . She worked with me and was professional as well as "very down to earth " !! She does her job really really well , putting her customers first . Again ... SHES AWESOME!!! More

Sleazy and unprofessional I recently looked into buying a car here and within 10 minutes of being inside I got flat-out hit on by an employee. I called 2 hours ahead of time to I recently looked into buying a car here and within 10 minutes of being inside I got flat-out hit on by an employee. I called 2 hours ahead of time to say I was interested in checking out a particular car there and when I came in, they made me wait 25 minutes before telling me that it was parked behind some fence they couldn't open for me. When I asked to look at a different car, the manager said it was "just outside" but the sales guy gave me a creepy smile and then made me wander through the lot in the freezing cold and couldn't find it. He finally located it but the dude was clearly not as sharp as he used to be. When I asked to see the car's maintenance records and CPO checklist, they made me wait around for a long time but couldn't find that either. They kept me there for 2 hours, looking around for cars, missing documents, and then trying to get me to talk about financing before I had even seen the car I wanted. It was so bad it was hilarious. When I came back the next day, I finally got to see the car I was interested in. During the test drive, the salesman encouraged me to speed through the roads surrounding the dealership. When I made a comment that the cops must being really lax, he joked about them getting kickbacks for staying out of their way (?). He then mocked me for being concerned about the rust on the underside of the other car I looked at the previous day. The car I wanted was hard to find, they had it, and so despite having a gross experience, I entered into negotiation with them. They really, really tried to pressure me into financing before even talking about the OOTD price. I left and will never, EVER, come back. More

I love my new Mazda 3 I recently purchase a brand new 2015 Mazda 3 Touring and I love it. This is my first vehicle and after a few mishaps with some other dealerships worki I recently purchase a brand new 2015 Mazda 3 Touring and I love it. This is my first vehicle and after a few mishaps with some other dealerships working with the individuals at Pacifico Mazda was a breath of fresh air. I had the pleasure of working with Steve Cromatie, Mac Hirsch, and Brian Green. They are all very nice and personable. Also very knowledgeable about the process and made buying my first car enjoyable and most of all affordable. I drove from Delaware to Pacifico Mazda and it was worth it. I highly recommend this dealership!! More