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Pacifico Mazda

Philadelphia, PA

4.9
940 Reviews
Your Philadelphia Mazda Dealer! Pacifico Mazda is part of the Pacifico Auto Group which has been serving Philadelphia over 100 years! All roads lead to Pacifico!
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6715 Essington Ave

Philadelphia, PA

19153

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Showing 940 reviews

March 24, 2021

Friendly, professional staff. Take time to clearly explain the scope of the work, and costs. Give you a link to check on the status of the work while you are waiting. Lounge is comfortable and complem More

by Evscar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Symons,Lamont Dean,Mike Conahan
March 21, 2021

Jorge was amazing and provided great customer service! Highly recommend going to the dealership! They are also very friendly and willing to answer any of your questions! More

by Ecke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Flores
Mar 22, 2021 -

Pacifico Mazda responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

March 21, 2021

Dave helped me buy my first car, a Mazda CX-5, and I couldn't be happier with my choice. At first I thought it was just dumb marketing when he promised the vehicle would be low-maintenance, but he was r More

by OMGLetsPanic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Heffernan
Mar 22, 2021 -

Pacifico Mazda responded

Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

March 08, 2021

Good vehicle availability (2019 leftover with 35 miles) priced similarly to 2018 models with 30,000 miles on them. Good customer service and follow up. More

by fourtmi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dahlia Callum-Wilson,Jason Oquendo,Reginald Jefferson,Taylor McGlone
Mar 10, 2021 -

Pacifico Mazda responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

March 04, 2021

Service hasn't been good in years. I used to get in an out a little quicker and All of the service department personel were friendly and help out as much as they could. The mechanics haven't been as good More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jorge Caputo
February 26, 2021

Super professional and a pleasure to deal with, I will be sure to refer Steven to family and friends. I'm sure I will be back More

by kreydt6
Recommend Dealer
Yes
Employees Worked With
Steven Cromartie
Mar 08, 2021 -

Pacifico Mazda responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

February 26, 2021

Steve has been my go to person for years. He’s friendly, professionally and knows my taste for colors and style. He always has a few vehicles ready for me to test drive. My paperwork is prepped and my wait More

by Sadiqaa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Symons,Reginald Jefferson,Steven Cromartie
Feb 26, 2021 -

Pacifico Mazda responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

February 18, 2021

Great Service, will buy my future cars there as well/ and will refer my friends and family, I look forward with dealing with Pacifico for a long time!! More

by Valerie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Symons,Steven Cromartie
Feb 19, 2021 -

Pacifico Mazda responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

January 11, 2021

We been Pacifico Buyers for a very long time. and again we got exactly what we were looking for. Mike Conahan always sends us reminder emails for service and holidays and our cx-5 lease was ending. we were More

by Nickp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dahlia Callum-Wilson,Mike Conahan
Feb 01, 2021 -

Pacifico Mazda responded

Thank you for your great review! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

January 09, 2021

EXCELLENT ! Our 3rd Mazda from Pacifico. Their team is a great one ! Last Tuesday we picked up our 2021 CX-9 Carbon Edition and we love it ! My wife and I both highly recommend this dealership. Streamline f More

by 63Fairlane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Foley,Kurt Shadduck,Maria Pacifico,Steven Cromartie,Taylor McGlone
Jan 11, 2021 -

Pacifico Mazda responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

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