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Pacifico Mazda

Philadelphia, PA

4.9
940 Reviews
Your Philadelphia Mazda Dealer! Pacifico Mazda is part of the Pacifico Auto Group which has been serving Philadelphia over 100 years! All roads lead to Pacifico!
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6715 Essington Ave

Philadelphia, PA

19153

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Showing 940 reviews

July 10, 2021

Steve "Bowtie" made this a great experience. I personally hate shopping for a new car, Steve wasn't pushy and didn't follow us around like he needed a sale. Once I found my car, the process was so easy and f More

by ginag215
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Cromartie
Jul 12, 2021 -

Pacifico Mazda responded

Hi GinaG215, Thanks for leaving us such a wonderful review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

June 26, 2021

The service department is organized, efficient and priced competitively, The work is completed competently and in a reasonable amount of time. it is the best experience I have had with service at car dealer More

by superjfc1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Symons
Jun 28, 2021 -

Pacifico Mazda responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

June 16, 2021

I arrived to the lot in a rideshare and left in the first car I’ve owned in over 10 years. Great experience at Pacifico and Kenny was extremely helpful. Positive customer service overall. More

by Mac
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Scharff
Jun 17, 2021 -

Pacifico Mazda responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

June 16, 2021

Jackie was great from start to finish in checking me in, informing me of cost and keeping me posted on schedule. My car was done within the 2 hours quoted. More

by thubtran02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Symons
Jun 17, 2021 -

Pacifico Mazda responded

Hi Thubtran2, Thanks for taking the time to share your opinion on Pacifico! We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

June 12, 2021

This is the second car I bought from Pacifico Mazda. My salesman Brandon was awesome. He answered all my questions, was up front, no hassle bargaining process. He even installed my license plate bracket hi More

by Buonos1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Lokey
Jun 15, 2021 -

Pacifico Mazda responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

June 05, 2021

Steve C., Bryan, Taylor and staff were great to work with. They provided a good price on the new CX-9 and good trade in value on old. The whole process was fair, quick, and easy. Would highly recommen More

by Afmackie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Foley,Steven Cromartie,Taylor McGlone
Jun 07, 2021 -

Pacifico Mazda responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

June 04, 2021

David Heffernan is the most kind and helpful human being, and also just happened to be great at selling me a Mazda as well! I was so nervous buying my first vehicle, and David put. me at ease and walked me t More

by megstyles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Foley,David Heffernan
Jun 07, 2021 -

Pacifico Mazda responded

Thank you for leaving such a nice review. We are glad that you loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

May 11, 2021

Bad customer service Responded sarcastically as they had Bad customer service Responded sarcastically as they had no interest in selling me vehicle Lodged 2 complaints via email with no response to my c More

by timotoole
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryan Foley
Jun 02, 2021 -

Pacifico Mazda responded

We’re sincerely sorry to hear you weren’t satisfied with your visit. We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance.

April 15, 2021

Very professional and efficient. My car was completed in a timely manner. Jackie Symond is very nice and courteous. The main reason I come back More

by Harvey.rice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Symons
Jun 02, 2021 -

Pacifico Mazda responded

Thank you for leaving such a nice review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.

April 01, 2021

In and out without any hassle. Worked with me about getting a claim with my extemded warranty company. Jorge was a great help, Thank you! More

by jdelo417
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jorge caputo
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