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Pacifico Mazda

Philadelphia, PA

Overview
Employees
Reviews
Vehicles
4.9
940 Reviews
Your Philadelphia Mazda Dealer! Pacifico Mazda is part of the Pacifico Auto Group which has been serving Philadelphia over 100 years! All roads lead to Pacifico!
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6715 Essington Ave

Philadelphia, PA

19153

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Showing 940 reviews

September 04, 2021

I would recommend this service center because they are friendly courteous professional and quick setrvice the wait period was just an hour this is a great service center for my 2018 mazda3 More

by Dollface157
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ariel Munoz Jr.,Jackie ,Jeff Horebe,Mike Conahan
Report | Print
Sep 07, 2021 -

Pacifico Mazda responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 30, 2021

Always truthful, prompt, and reliable service. Love Jackie! She's a gem. All the service guys do great work. I can always count on my safety being a priority. More

by christibj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Symons
Report | Print
Aug 31, 2021 -

Pacifico Mazda responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 30, 2021

When I first arrived I was greated immediately. I was offered coffee and pretzels. The service I had done was very fast and done correctly. More

by Monk272
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Jacque
Report | Print
Aug 31, 2021 -

Pacifico Mazda responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 18, 2021

Great service Appointment time was perfect In and Out then a car wash Will use again even though I need to travel from New Jersey More

by karimmuhammad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Symons
Report | Print
Aug 18, 2021 -

Pacifico Mazda responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 17, 2021

I really liked the customer service. It was my first time but not my last! More

by chanytamyers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
Report | Print
Aug 18, 2021 -

Pacifico Mazda responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 14, 2021

Excellent service Service manager very helpful customer Excellent service Service manager very helpful customer friendly Thanks Ed More

by coyleedc
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Symons
Report | Print
Aug 17, 2021 -

Pacifico Mazda responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 03, 2021

My service advisor was horrible and my car was there for a week with no follow up calls and I couldn’t get no one on the phone to help me and I picked up my car today and all the work wasn’t done. More

by cjcjackson88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jackie Symons
Report | Print
Aug 05, 2021 -

Pacifico Mazda responded

We sincerely apologize for your negative experience in our service department. We'd like to learn more about your situation and what exactly happened. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com. We look forward to hearing from you and earning back your business.

July 27, 2021

Pacifico Mazda is always professional and excellent in its service. I highly recommend it to everyone. I always have a good experience at Pacifico Mazda More

by Jlutz80120
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Symons,James Bryson,Juan Carrion
Report | Print
Jul 28, 2021 -

Pacifico Mazda responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 22, 2021

Needed a master cylinder and everything was handled perfectly from calling the warranty people to the rental and repair. Car was ready on the day promised. More

by BIGRAN316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacques Nicaisse
Report | Print
July 13, 2021

Had a great experience browsing and shopping for our new car! We worked with Juan Landivar who made the process very easy and seamless. Answered all our questions and concerns without making us feel uncomfo More

by Tania F.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Foley,Juan Pablo Landivar
Report | Print
Jul 14, 2021 -

Pacifico Mazda responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

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