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Pacifico Mazda

Philadelphia, PA

Overview
Employees
Reviews
Vehicles
4.9
940 Reviews
Your Philadelphia Mazda Dealer! Pacifico Mazda is part of the Pacifico Auto Group which has been serving Philadelphia over 100 years! All roads lead to Pacifico!
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6715 Essington Ave

Philadelphia, PA

19153

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Showing 940 reviews

February 24, 2022

Lease process was too long. Not on par with other virtual sales experiences. Two hours to complete in the office after submitting required documents not efficient. More

by Xxxxxxxx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Cohen,Jackie Symons
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Feb 24, 2022 -

Pacifico Mazda responded

We are incredibly grateful that you took the time to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

February 23, 2022

J P was our salesman really liked working with him 100% very satisfied and pleased More

by rjr30140
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J P Landivar
Report | Print
Feb 24, 2022 -

Pacifico Mazda responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

January 30, 2022

Great customer service, friendly employees! Fast service! Never had a problem. I have been taking my Mazda to Pacifico Mazda for 6 years. More

by justo.philly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Symons
Report | Print
Jan 31, 2022 -

Pacifico Mazda responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

January 27, 2022

Its an okay dealership. Usual lies, and promises, etc. prices inflated. The salesman Juan was very nice. However the service department (Jackie especially) is great at passing the buck and don’t wanna do More

by Tyandrich
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ariel Munoz Jr.,Jackie Symons,Juan Pablo Landivar
Report | Print
Jan 28, 2022 -

Pacifico Mazda responded

We’re sincerely sorry to hear you weren’t satisfied with your visit. We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance.

January 27, 2022

Awesome service was given to me took his time to tell me what all going on with my vehicle More

by Ghost121487
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay
Report | Print
Jan 28, 2022 -

Pacifico Mazda responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

January 15, 2022

my first time servicing my car to this dealership and I'm very pleased and thankful to Jay and anyone else I come across to for the respect and their professionalism .great great quality customer service. th More

by Am's
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Symons,JAY. sorry don't know his full name
Report | Print
Jan 17, 2022 -

Pacifico Mazda responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

December 30, 2021

Ordered a part for a Mazda in June, 2021. Still waiting for the part, six months later! Emails and phone calls have not produced any results. Extremely disappointed in the lack of quality customer service More

by jbpettit
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jackie Symons
Report | Print
Dec 30, 2021 -

Pacifico Mazda responded

We sincerely apologize for your negative experience in our service department. We'd like to learn more about your situation and what exactly happened. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com. We look forward to hearing from you and earning back your business.

December 22, 2021

I really like this dealership. They are very kind and I really like this dealership. They are very kind and pleasant from the sales person to the manager. Almost everyone has a pleasant upbeat attitude More

by andre.frison
Customer Service
Recommend Dealer
Yes
Employees Worked With
Lamont Dean
Report | Print
Dec 22, 2021 -

Pacifico Mazda responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

December 09, 2021

Pacifico Mazda has been really good to me from the start I have no complaints! More

by Marian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lamont Dean
Report | Print
Dec 09, 2021 -

Pacifico Mazda responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

December 01, 2021

David Heffernan was the opposite of a “car salesman.” He was great. Patient, informative, and understanding. More

by sjkyle5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Heffernan
Report | Print
Dec 02, 2021 -

Pacifico Mazda responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

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