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Pacifico Mazda
Philadelphia, PA
940 Reviews
Your Philadelphia Mazda Dealer! Pacifico Mazda is part of the Pacifico Auto Group which has been serving Philadelphia over 100 years! All roads lead to Pacifico!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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July 25, 2023
Always always great service at Pacifico Mazda service department! Jay is an excellent service manager, always accommodating to every customer and just genuinely kind. I had to get another suv (Mazda of department! Jay is an excellent service manager, always accommodating to every customer and just genuinely kind. I had to get another suv (Mazda of course) and Jay made sure this new vehicle was on point with all my service requests. I appreciate the wonderful customer service that's always offered. More
by legacylive
July 25, 2023
I frequently come to this dealer to get service done. The service team is through and I appreciate there attention and explanation of what goes on. Jay is a phenomenal point of contact and I wouldn’t wan The service team is through and I appreciate there attention and explanation of what goes on. Jay is a phenomenal point of contact and I wouldn’t want to work with anyone else. More
by ashcw6996
July 25, 2023
For the most part it was an excellent experience. It did take a lot longer than I would have liked and I sat waiting for a very long time. Everyone was pleasant though. It did take a lot longer than I would have liked and I sat waiting for a very long time. Everyone was pleasant though. More
by Jennykins27
July 23, 2023
Everything went really well with one exception. A brand new battery was installed last year. It is already corroded. I asked that it be cleaned and it really wasn’t. A light dusting maybe but certa A brand new battery was installed last year. It is already corroded. I asked that it be cleaned and it really wasn’t. A light dusting maybe but certainly not cleaned. I hope I don’t have any problems with this battery moving forward as there is still 4 years left on the warranty. I was told ‘this happens all the time’ but wasn’t given a real explanation as to why. More
by Danas2507
Employees Worked With
Can’t recall who helped me.
July 22, 2023
Excellent and quick service. Even got a video of the work progress and any recommendations needed for my vehicle. The manager explained my services and included a few car wash. N Even got a video of the work progress and any recommendations needed for my vehicle. The manager explained my services and included a few car wash. Not to mention while I was waiting received coffee and warm pretzel. Thank you so much! More
by Christina C.
Employees Worked With
July 22, 2023
Totally professional organization start to finish. Very well kept waiting area, stock with refreshments and plentiful of space. Very well kept waiting area, stock with refreshments and plentiful of space. More
by gyoni
Employees Worked With
July 22, 2023
Service is informative and accommodating. Car was ready when they promised. Helpful and friendly service person Car was ready when they promised. Helpful and friendly service person More
by Alveariomc
Employees Worked With
July 21, 2023
Everyone was very friendly to me, and made me happy to purchase a new vehicle purchase a new vehicle More
by Keith Ransom
Employees Worked With
Other Employees :
The workers who wash and details , Michael Bernick
