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Pacifico Mazda

Philadelphia, PA

4.9
940 Reviews
Your Philadelphia Mazda Dealer! Pacifico Mazda is part of the Pacifico Auto Group which has been serving Philadelphia over 100 years! All roads lead to Pacifico!
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6715 Essington Ave

Philadelphia, PA

19153

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Showing 940 reviews

August 16, 2023

Our salesman was a pleasure to deal with and a complete gentleman. It was also a nice atmosphere to make a purchase. More

by Johnmusto1976
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Can’t recall name right now but give him 5 stars, Michael Bernick
August 12, 2023

Although I had issues with the availability of the car I wanted, the team at Pacifico went above and beyond to make sure my needs were met. More

by antoine.ray.63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lamont Dean
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Bernick
August 12, 2023

In the few years that you I've been using Pacifico I've been completely satisfied with the service provided. More

by LGROSSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Gresh
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2023

Excellent service and communication in the whole process of buying a used vehicle. Great experience. More

by emat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Bernick
August 11, 2023

Great service team . They found the issue with my car quickly and had great follow through! More

by Isaac Parker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Gresh
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2023

Decent yet not stellar. Impersonal service and lackluster attitude. Dismissive attitude from Jay and Louis More

by jacknelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacques (Jay) Nicaisse
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis Cairo
August 10, 2023

Kurt the general manager was quite welcoming, my sales person appeared to be inexperienced. I got the vehicle I desired and am satisfied with my purchase. More

by rici76she
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Wilson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Oquendo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Price
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kurt Shadduck, Michael Bernick
August 10, 2023

I had an issue with my hubcap bearing and they said it wasn’t covered under warranty. Fair enough, I go over a lot of potholes. I wish it was covered though. More

by Isaac Parker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Gresh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Acia Gay III
August 10, 2023

Great customer service! Everyone was friendly and professional. I love the Kona that I purchased from Pacifico! More

by lzzcooper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve
August 09, 2023

joseph was my service advisor. very professional. he explained ever to me about the maintenance that was required. thank you. More

by jgresh110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Gresh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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