Pacifico Marple Ford Lincoln

I’ve never experienced treatment this unprofessional from any business. When I recognized that Frank in service was too frazzled to handle the call, I politely said I’d reach out another time. He then called any business. When I recognized that Frank in service was too frazzled to handle the call, I politely said I’d reach out another time. He then called me back—unprompted—just to swear at me repeatedly and end the call with “F*** you.” What’s worse is that upper management has not responded to any of my emails. The silence suggests that this behavior is either ignored or tolerated, which is extremely concerning. More

18th car purchased at Pacifico and I have NEVER been disappointed. Products and services So good, there’s no reason to even consider another dealer! disappointed. Products and services So good, there’s no reason to even consider another dealer! More

This was my second time leasing a vehicle through Pacifico, and once again, the experience exceeded my expectations. The entire team demonstrated exceptional time, patience, and dedication throughout Pacifico, and once again, the experience exceeded my expectations. The entire team demonstrated exceptional time, patience, and dedication throughout the process. At no point did I feel pressured, which made the experience both comfortable and reassuring. Domenic was especially understanding of my financial needs and worked diligently to ensure I was able to lease the vehicle I wanted within a price range that was truly affordable for me without any sense of pressure or judgment. I am extremely satisfied with every experience I have had at Pacifico, and my most recent visit was truly outstanding. More

First visit to this dealership. Matt was extremely helpful in showing us a Nautilus. He was very attentive to our questions and was quick to respond to our follow-up questions after Matt was extremely helpful in showing us a Nautilus. He was very attentive to our questions and was quick to respond to our follow-up questions after our visit. More

Pacifico Marple Ford Dealership is the best place to do business!! Family owned and operated; this dealership shows the true meaning of The American Way. their salespeople and their technicians are so easy business!! Family owned and operated; this dealership shows the true meaning of The American Way. their salespeople and their technicians are so easy to work with. You just know they are fair honest and caring. You don't get that most places. The owner Dominick goes the extra mile to make sure the deal is right. I have no problem advocating this dealership as the best around. American made products with a staff that cares about how you feel and make sure all the little details are correct. A Special thanks to paperwork staff that help make the DEAL move quick and smooth. More

Took my mkc in to be inspected. The service manager Bill was very accommodating. My car was in and out in about one hour and was washed as usual. I brought this car here and alwa The service manager Bill was very accommodating. My car was in and out in about one hour and was washed as usual. I brought this car here and always had it serviced here because of the fair price and good service. More

Pacifico provided excellent service. Michael was a caring and knowledgeable salesman. He provided comprehensive information about the vehicles I was considering. He gladly gave me help Michael was a caring and knowledgeable salesman. He provided comprehensive information about the vehicles I was considering. He gladly gave me help in learning about my new vehicle. I could not have been more pleased. Joe Conway is listed as my sales person but i did not have any dealings with him. Michael McCaffery handled the complete sale. More

Terrible experience and would never recommend them. My car is a brand new 2024 Corsair with severe ratting issues and front dash speaker issues and no reception, in a metro area. The Service Departmen My car is a brand new 2024 Corsair with severe ratting issues and front dash speaker issues and no reception, in a metro area. The Service Department has repeatedly tried to address the issues and yet same issues still come back with new ones. I have begged them to take it back and put me in any other car but a Lincoln. It is possible, but for 17k. With 2400 miles on it, basically brand new car, I have to pay 17k which is blatantly a statement of what the value of this car is, IMMEDIATE DEPRICIATION. Maybe because I am a woman and naive? I could not be more frustrated with this dealership and the owner. Go elsewhere and I would not buy a Lincoln. More

This is the third Lincoln I've purchased from Pacifico. I think your team is great - Vince in Sales and BIll in Service are both straight shooters and very good at what they do. I think your team is great - Vince in Sales and BIll in Service are both straight shooters and very good at what they do. More

My salesman Joe C is always well versed on the type of car I looking for and great price. Takes the time teaching all the upgrades from to old car. car I looking for and great price. Takes the time teaching all the upgrades from to old car. More